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Nvidia GeForce GTX 960M: error 43

AetherDimensions
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About a month ago I tried playing the first heavy duty game on my laptop Dell inspiron 15 7559 of about 1.5 years. I usually use my laptop for school work or play non-graphic intensive games. 

When I played Apex with my friends I often only got 10-20fps. I check how my GPU was doing and it was maxing out while in the start up screen. I went to go see if my drivers were correct and found 

 

image.png.ee43361d89ba6b8a59d850639ad5ac87.png

Researching Code 43, it could be literally anything that Windows doesn't like. 

Installing the drivers does not work and windows prevents from finishing installation.

Reboots/sets (no factory) have had not effect on it

Removing the battery and dusting out the fans did nothing either. 

Updating BIOS and windows did nothing. 

I have not back up to go to, nor do I know when this problems started happening. 

 

Anyone know what I can try next? I fear that I need to replace my graphic all together. I don't really have the money for that rn and would appreciate any help!

 

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3 minutes ago, AetherDimensions said:

Installing the drivers does not work

Use DDU

 

Might be a dead GPU too

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Use DDU..if it fail..reflash the gpu to stock bios (becareful)

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Do you know of any way to check for a dead GPU with out gutting my laptop? Or if not, how I can know by looking at the GPU that it is in fact dead?

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28 minutes ago, AetherDimensions said:

About a month ago I tried playing the first heavy duty game on my laptop of about 1.5 years. I usually use my laptop for school work or play non-graphic intensive games. 

When I played Apex with my friends I often only got 10-20fps. I check how my GPU was doing and it was maxing out while in the start up screen. I went to go see if my drivers were correct and found 

 

image.png.ee43361d89ba6b8a59d850639ad5ac87.png

Researching Code 43, it could be literally anything that Windows doesn't like. 

Installing the drivers does not work and windows prevents from finishing installation.

Reboots/sets (no factory) have had not effect on it

Removing the battery and dusting out the fans did nothing either. 

Updating BIOS and windows did nothing. 

I have not back up to go to, nor do I know when this problems started happening. 

 

Anyone know what I can try next? I fear that I need to replace my graphic all together. I don't really have the money for that rn and would appreciate any help!

 

image.png

Just had the same exact error happen with myRTX 2080. What cleared mine up was uninstalling the drivers, then shutting down and unplugging your system. Then I removed my GPU then reinstalled. Started my system, then I did a clean install of the drivers. Rebooted and it was fine.

I am a disabled Vet who had his hands crushed. Typing is not the easiest thing. So if I misspelled something please understand. Thank you.

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5 minutes ago, Ravenbear said:

Just had the same exact error happen with myRTX 2080. What cleared mine up was uninstalling the drivers, then shutting down and unplugging your system. Then I removed my GPU then reinstalled. Started my system, then I did a clean install of the drivers. Rebooted and it was fine.

Can't really do a re-installation of a notebook graphics card, the rest definitely worth a shot 

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3 minutes ago, Dioneyesos said:

Can't really do a re-installation of a notebook graphics card, the rest definitely worth a shot 

I will have to try to clean out any dust near the card and try a reboot. 

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Just now, AetherDimensions said:

I will have to try to clean out any dust near the card and try a reboot. 

I have a notebook with a 960M, I've never found any dust near it. Nor can I remove mine, it's soldered on to the motherboard. Might be different in your case

Make sure to Mark solved, makes it much easier for someone who finds the topic with the same problem to find the solution!

Disclaimer: anything I say might be wrong, I'm just a human being and can make mistakes. Do your own research!

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This happened to m gtx 970 on my pc.. windows would see its a gtx 970 but was using windows basic display drivers. Installing nvidia drivers on it caused the screen to turn on and off repeatedly and it was full of red artifacting. I fixed it by placing a support on the end of the card cuz i did something kida bad with my pci-e slot. You can try and check if your 960m is an mxm card and try to re-seat it or if not, check the board for any type of damage it would seem to have.

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1 minute ago, Dioneyesos said:

I have a notebook with a 960M, I've never found any dust near it. Nor can I remove mine, it's soldered on to the motherboard. Might be different in your case

I have a Dell Insprion 15 7995. It is pretty nice that it has most of it components easily replaceable

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3 minutes ago, AetherDimensions said:

I have a Dell Insprion 15 7995. It is pretty nice that it has most of it components easily replaceable

If you can remove your GPU, that's cool. For sure check if it's all connected right and none of the connectors are damaged. 

Make sure to Mark solved, makes it much easier for someone who finds the topic with the same problem to find the solution!

Disclaimer: anything I say might be wrong, I'm just a human being and can make mistakes. Do your own research!

Make sure to quote me so I get a notification, can't help you if I don't get a notification...

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Eror 43 is a driver thing iirc, thats the one you get when you try to viritualise with NVIDIA non quadros i think. Start with DDU and a clean install of the freshest drivers, if that dosnt do it then DDU, reseat the GPU and install the drivers again

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2 hours ago, AetherDimensions said:

I will have to try to clean out any dust near the card and try a reboot. 

My bad, I did not see the part it was a laptop.

I am a disabled Vet who had his hands crushed. Typing is not the easiest thing. So if I misspelled something please understand. Thank you.

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  • 1 month later...
Posted

Did you ever manage to resolve this? I have the exact same laptop and am having the exact same issue. This is is definitely not a hardware issue because I'm seeing A LOT of people with the same laptop\issue recently. Are you running Windows 10 1809? Something killed our GPU. I have used DDU to remove both the Intel and Nvidia GPU and reinstalled both using Dell's drivers. GeForce Experience does not fix the issue either. The driver is always flagged in Device Manager with Code 43. 

 

I'm suspecting Windows update either fried our GPU or broke compatibility. No way we all have the same laptop\issue around the same time.

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  • 2 weeks later...
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On 6/4/2019 at 5:29 AM, itzCricket334 said:

Did you ever manage to resolve this? I have the exact same laptop and am having the exact same issue. This is is definitely not a hardware issue because I'm seeing A LOT of people with the same laptop\issue recently. Are you running Windows 10 1809? Something killed our GPU. I have used DDU to remove both the Intel and Nvidia GPU and reinstalled both using Dell's drivers. GeForce Experience does not fix the issue either. The driver is always flagged in Device Manager with Code 43. 

 

I'm suspecting Windows update either fried our GPU or broke compatibility. No way we all have the same laptop\issue around the same time.

I have not resolved it. I am using 1903. I believe that it is an hardware issue. The cause probably was a Windows incompatibility problem. I'm not sure IF the GPU is dead. I am planning on opening up to see if there's any obvious damage. My brother and Dad also have this exact laptop and have not faced this problem ever. 

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