As you may have heard we'll be moving all subscriptions off the LTT Forums and on to Floatplane.com. You will no longer be able to subscribe through the forum AND all billing agreements made through the forum will be cut off. At this time we request that all users cancel their subscriptions on the forum and start new subscriptions on Floatplane.com.
Subscriptions done through the forum have been a major accounting problem for a long time now as the forums billing agreements have all been with Linus Media Group instead of Floatplane media which is an accounting nightmare that we are going to try to avoid in 2019.
As a gift for dealing with the hassle of migrating things over, and to cover any time you had left on your subscription, we will be granting two bonus months to all creators that you are subscribed to on Floatplane.com AND you’ll gain access to an exclusive live chat emoji all on January 31st.
Steps to migrate successfully:
1) Cancel your subscription on the LTT Forum
Method 1, Cancelling through the Forum:
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Go to this link: https://linustechtips.com/main/clients/billing-agreements/
click view details(on the right)
Click on view(on the right)
Then click cancel(on the left)
These steps are correct for most people but sometimes the cancel button is sneaky and decides to be somewhere else or isn't there at all.. This is another reason we are moving away from the LTT forums as we can't fix some of the payments problems. If these steps don't work for you please move on to Method 2.
Method 2, Cancelling through PayPal:
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Go to this link: https://www.paypal.com/myaccount/autopay/
Scroll through your active autopays and click on 'Linus'.
On the right hand side there should be a Status row that shows 'Active' Click the 'Cancel' Button beside it.
Click 'Cancel Automatic Payments' on the next popup.
If this fails for whatever reason.. Move on to method 3.
Method 3(Last Resort), Sudo cancel subscription:
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Send an email to support@floatplane.com
Let them know your forum Username/Email and they'll take care of you. Just a heads up that the wait time will be higher than normal as we are receiving a lot of support tickets right now.
2) Create or sign in to your existing Floatplane.com account, you can use a forum linked account, that's no problem at all.
3) Subscribe to whatever creators you want to support. https://www.floatplane.com/browse
4) Sit back and enjoy the content!
5) If you had a yearly subscription – Please send an email to support@floatplane.com with your forum account name and your floatplane account name. They will make sure you get the time you had remaining on your forum subscription added to your new floatplane website subscription.
Yearly options on the new site are not available at this time but will be soon.
If all else fails.. Just send an email to support@floatplane.com with any relevant account names, emails, etc. and we'll have you taken care as soon as possible!
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