unlocked phone now locked

[Cupar19]

i had a samsung galaxy s6 (bought about 2 years ago from the samsung website and came unlocked) but after factory resetting it because of a bootloop, it wont detect my bt sim card and has some vodaphone default apps on it

 

 

any ideas on how to fix this or why it happened

[Cupar19]

On 5/31/2018 at 5:06 PM, huilun02 said:

Go to phone settings > About Phone > Model

What model is it? Knowing the Android version might help but the model is more important

sm-g920f android 7.0

[star_weaver]

this is the first time ive heard of this happening, might need to contact samsung about it and see what they say about it

[Cupar19]

Just now, star_weaver said:

this is the first time ive heard of this happening, might need to contact samsung about it and see what they say about it

they basically said idk get a new one

[star_weaver]

1 minute ago, Cupar19 said:

they basically said idk get a new one

was there an update done on the phone itself?

[star_weaver]

flashing may work but also runs the risk of making the device a paper weight

[Cupar19]

On 6/5/2018 at 5:20 PM, huilun02 said:

Flash the UK (BTU) firmware from here

 

 

tried that just gets stuck in a boot loop for about an hour until it finally boots into some foreign language version of android

[Cupar19]

On 6/5/2018 at 5:18 PM, star_weaver said:

was there an update done on the phone itself?

not that i know of

[Cupar19]

20 hours ago, huilun02 said:

Can you put up a photo or screenshot of the OS build number?

 

Go to: Settings/System/About Phone and scroll to bottom

sorry i actually gave up and sold the phone, stating the problem with it and just got a new one so i can't

[Cupar19]

23 hours ago, huilun02 said:

Alright but rip the poor guy who bought a bricked phone

i mean it wasnt bricked, it just couldnt use a sim card (even a vodaphone one even though that is what it was locked to) it could still use apps though