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2400G build, no POST

Vishvas Sudarshan
By Vishvas Sudarshan
in Troubleshooting
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This is my friend's build (I'm posting on behalf of him)

Specs: 2400G

AsRock A320M Pro 4 

GSkill F4-2400C15D-8GRR (2 x 4GB)

Corsair CX650M

 

He just finished building it and there's no display on the monitor, Fans spin but the CPU fan acts weird, it cycles through low and high speeds

 

His motherboard was listed as "Ryzen 2000 series ready" 

 

We tried reseating the RAM and trying one RAM stick in all four slots but no success

 

Any other troubleshooting steps ? 

 

Thanks! 

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1/ Check the cables, especially the EPS 8pin.

 

2/Update the BIOS with an older Ryzen. It's compatible with Ryzen 2000 series, only if there's a new BIOS installed.

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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3 minutes ago, Jurrunio said:

1/ Check the cables, especially the EPS 8pin.

 

2/Update the BIOS with an older Ryzen. It's compatible with Ryzen 2000 series, only if there's a new BIOS installed.

Tried plugging in the CPU cable again, still the same

 

And as for the mobo, I meant this " Ryzen 200 ready" https://www.newegg.com/Product/Product.aspx?Item=N82E16813157768&cm_re=asrock_a320m_pro_4-_-13-157-768-_-Product

 

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Does the mouse optic light up red? If it dosn't, it's either a CPU or RAM problem, if it does then its the video connections.

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11 minutes ago, Vishvas Sudarshan said:

And as for the mobo, I meant this " Ryzen 200 ready" https://www.newegg.com/Product/Product.aspx?Item=N82E16813157768&cm_re=asrock_a320m_pro_4-_-13-157-768-_-Product

I know what you are trying to say, and I know what I'm saying. These motherboards might not ship with Ryzen 2000 series compatible board from the factory

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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11 minutes ago, AskingForAFriend said:

Does the mouse optic light up red? If it dosn't, it's either a CPU or RAM problem, if it does then its the video connections.

The Optical led doesn't light up, have only one stick in A2 (Second from CPU) 

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Just now, Vishvas Sudarshan said:

The Optical led doesn't light up, have only one stick in A2 (Second from CPU) 

Then the cpu or ram is defect, maybe even the boot drive. Try reseting cmos.

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4 minutes ago, AskingForAFriend said:

Then the cpu or ram is defect, maybe even the boot drive. Try reseting cmos.

Still the same, when it's powered on, the CPU fan slows down, power LED turns off, then it turns back on and fan spins up. This cycle continues. Does this indicate anything?

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16 minutes ago, Jurrunio said:

I know what you are trying to say, and I know what I'm saying. These motherboards might not ship with Ryzen 2000 series compatible board from the factory

So the only way to test it is to put a 1st Gen CPU? 

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5 minutes ago, AskingForAFriend said:

yes, or some different ram 

I'll borrow some RAM from a friend and do that tomorrow, thanks! 

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