The PSN Plus requirement for online gaming

[Aelita Sophie]

So, don't get me wrong, I'm a "PC Master race"-Person, yet I own a PS4 for the exclusive titles. I also own CoD BO3 on PS4, due friends had it, and I wanted to join them. Back then u didnt need PSN Plus to be able to play online. Obviously u need it these days. I'm wondering, can I get a refund on my game? I honestly hardly ever play the game, and I am not planning to pay a monthly fee for it if I ever want to play it. I live in the EU, or more importantly The Netherlands. Our laws highly enforces customer protection. (We are the country that sued Apple for replacing warranty-iPhones with refurbished models)

So I'm wondering, since when I bought the game I didn't need PSN Plus (I didn't even have it). But now I do, that should be false advertisement? Or am I seeing this wrong?

 

Anyways, thank you for your guys insights.

[tom_w141]

No chance

 

your game is not impacted you still have single player and local multiplayer options

[Aelita Sophie]

1 minute ago, tom_w141 said:

No chance

 

your game is not impacted you still have single player and local multiplayer options

Though, online multiplayer is the only reason why I bought the game. And really, the online multiplayer has the biggest play value I think

[zonetrooper90]

it says on the back of the box that a playstation plus subscription is required

[SImoHayha]

6 minutes ago, Aelita Sophie said:

Though, online multiplayer is the only reason why I bought the game. And really, the online multiplayer has the biggest play value I think

 

Unfortunately, that's how consoles are these bloody days, I dont see a need to pay for online with consoles when they don't do anything to prevent hackers or offer better servers just more corps wanting more money from consumers while PC offers a majority of these things for free. 

[Aelita Sophie]

Just now, zonetrooper90 said:

it says on the back of the box that a playstation plus subscription is required

I bought it from the PSN store. And back then, it didn't state it was required. As I wrote, I've bought it before it was a necessity. I was able to play the game without PSN Plus back then.

[Aelita Sophie]

2 minutes ago, Ramamataz said:

Unfortunately, that's how consoles are these bloody days, I dont see a need to pay for online with consoles when they don't do anything to prevent hackers or offer better servers just more corps wanting more money from consumers while PC offers a majority of these things for free. 

Well it really smells fishy to the fact that, when I bought it, I didnt have to pay to play online. And suddenly after a few months I have to.

[Windows7ge]

Storytime: Back when all I had was a PS2, then PS3 I always heard about XBOX requiring you to pay for access to their multiplayer servers. I later heard about the release of PS4 (years ago) and discovered PSP (play station plus) and how they were planing on doing the same garbage thing as the xbox. Before they had the chance I didn't waste my money on moving up the the PS4 and just went full PC then they actually did it and I think that's bull crap. Worst off if people move to PC Sony will actually be giving Microsoft more money...so like...was that even a good business decision?

[zonetrooper90]

3 minutes ago, Aelita Sophie said:

I bought it from the PSN store. And back then, it didn't state it was required. As I wrote, I've bought it before it was a necessity. I was able to play the game without PSN Plus back then.

but a ps plus subscription has been required since the ps4 launched for online multiplayer... maybe you had a free trial without knowing?

[Aelita Sophie]

Just now, zonetrooper90 said:

but a ps plus subscription has been required since the ps4 launched for online multiplayer... maybe you had a free trial without knowing?

Nope, not possible. As I used my free trial 2 months ago. 

[tom_w141]

17 minutes ago, Aelita Sophie said:

Nope, not possible. As I used my free trial 2 months ago. 

Free multiplayer was a PS3 feature and never available on the PS4, you must have been in a trial period and not realised. (its impossible to be anything else, the PS4 has ALWAYS since the day it was released required paid membership)

[Mira Yurizaki]

Sony has terms of agreement that is available at https://www.playstation.com/en-gb/get-help/help-library/store---transactions/payments---refunds/playstation-store-cancellation-policy/

 

It states:

Quote

You can cancel a digital content purchase within 14 days from the date of transaction, provided that you have not started downloading or streaming it.

 

Digital content that you have started downloading, streaming and in-game consumables that have been delivered, are not eligible for a refund unless the content is faulty.

You can cancel your purchase of a season pass within 14 days from the date of transaction, provided that you have not started downloading or streaming any digital content (e.g. game add-ons) included in the season pass.

 

If you purchase in-game consumables on the PlayStation®Store, they will be delivered when you next launch the game, until then you will have up to 14 days from the date of transaction to cancel. If you purchase in-game consumables during gameplay, they will be delivered immediately so you will not be able to cancel the purchase. In-game consumables are items such as virtual currencies (e.g. FIFA packs or GTA Cash Packs), boosts and other items that are depleted during gameplay.

Though this is stricter than a lot of other refund policies of digital stores (most let you at least try the product), it's pretty much standard fair that once you've downloaded it and you're past a certain period, you cannot refund it.

 

So you're pretty much boned. And you don't really have much of a good case you can present to Sony to grant an exception. Especially the bit about "it didn't require PS+ but now it does" because PS4 has always required PS+ for online multiplayer.

[Aelita Sophie]

Welp, thank you for all your answers. I'm still confused over the fact that I was able to play it without Playstation Plus when I bought it. (Last time I bought PS Plus was in 2013 for a year. After that I only used the 14 day trial recently. But that is literally months after purchasing BO3)

Anyhow, I accepted the fact that I wont see a refund happen. Thanks everyone!

[Guest]

13 hours ago, Aelita Sophie said:

Welp, thank you for all your answers. I'm still confused over the fact that I was able to play it without Playstation Plus when I bought it. (Last time I bought PS Plus was in 2013 for a year. After that I only used the 14 day trial recently. But that is literally months after purchasing BO3)

Anyhow, I accepted the fact that I wont see a refund happen. Thanks everyone!

I do think that PS online used to be free aswell... Maybe we're both wrong?

[Mira Yurizaki]

38 minutes ago, Abyss Gaming said:

I do think that PS online used to be free aswell... Maybe we're both wrong?

It is for PS3 multiplayer.

 

PS+ is also not required on the PS4 for free to play or subscription based games.

[Guest]

2 minutes ago, M.Yurizaki said:

It is for PS3 multiplayer.

 

PS+ is also not required on the PS4 for free to play or subscription based games.

Ik I just mean I thought the PS4 was free to play online for the first little bit.

[Mira Yurizaki]

23 minutes ago, Abyss Gaming said:

Ik I just mean I thought the PS4 was free to play online for the first little bit.

You may have gotten a free trial, but the PS4 was never free to play online multiplayer.

[Guest]

6 hours ago, M.Yurizaki said:

You may have gotten a free trial, but the PS4 was never free to play online multiplayer.

No I have never owned a PS4, but I guess I am mistaken. I just thought people were arguing that for the PS4... I guess not