PC restarts when playing TROTR

[steve-kon]

Hi, guys. Ever since I built my PC, it is behaving oddly with some issues. The recent one is happening more frequently, when i'm playing Tomb Raider game sometimes it restarts itself. I don't know why it does that, so I wanted to know if there is a log file where it shows why the PC restarted to know what the problem is.

 

Specs in my sig.

[BlueChinchillaEatingDorito]

The one built into Windows is Event Viewer.

[Bl00dgod]

you can check the system eventviewer in your control panel

 

[steve-kon]

Just now, Bl00dgod said:

you can check the system eventlog in your control panel

Yeah saw that, but I can't tell where is anything related to the system restart in that huge list.

[Matu20]

Any clocking done?

[ELSknutson]

Has it just started happening and does it happen with other games and applications?  

 

What are your temps?

do you have a picture?

 

[Bl00dgod]

a good start would be looking for the time when it happened and it might be in windows-protocols -> applications

otherwise the critical and warnings are interesting too

try checking on your temps too ( CPU / GPU )

[Guest]

2 minutes ago, steve-kon said:

Yeah saw that, but I can't tell where is anything related to the system restart in that huge list.

It's under Windows log > system

And check for the time it restarts and look at that in event viewer

[i_build_nanosuits]

7 minutes ago, steve-kon said:

Hi, guys. Ever since I built my PC, it is behaving oddly with some issues. The recent one is happening more frequently, when i'm playing Tomb Raider game sometimes it restarts itself. I don't know why it does that, so I wanted to know if there is a log file where it shows why the PC restarted to know what the problem is.

 

Specs in my sig.

Reasons possible why a PC would reboot on itself while doing demanding tasks:

 

1- overheating

2- Bad powersupply

 

That's it.

[NumLock21]

Change power cord, try plugging to a different outlet.

[BlueChinchillaEatingDorito]

You would want to be looking for the entries around KERNAL-POWER

[Dcourtade]

Just now, i_build_nanosuits said:

Reasons possible why a PC would reboot on itself while doing demanding tasks:

 

1- overheating

2- Bad powersupply

 

That's it.

There are many other reasons, please don't give such a difinitive answer like that. This person is asking for help.

[i_build_nanosuits]

1 minute ago, Dcourtade said:

There are many other reasons, please don't give such a difinitive answer like that. This person is asking for help.

no, other reasons would give a BSOD or a freezed computer.

 

it has to be power related, or temperatures related.

[Guest]

Just now, i_build_nanosuits said:

no, other reasons would give a BSOD or a freezed computer.

 

it has to be power related, or temperatures related.

that's more like consequence more than reason

[i_build_nanosuits]

1 minute ago, deXxterlab97 said:

that's more like consequence more than reason

consequence...i get what you mean.

Reasons would be faulty powersupply/unstable power delivery and/or lack of thermal dissipation.

[steve-kon]

2 minutes ago, Matu20 said:

Any clocking done?

Nope, no clocking done.

 

2 minutes ago, ELSknutson said:

Has it just started happening and does it happen with other games and applications?  

 

What are your temps?

do you have a picture?

 

I've included temps pics, don't know what to use so I used HWMonitor software.

4 minutes ago, deXxterlab97 said:

It's under Windows log > system

And check for the time it restarts and look at that in event viewer

 

4 minutes ago, i_build_nanosuits said:

Reasons possible why a PC would reboot on itself while doing demanding tasks:

 

1- overheating

2- Bad powersupply

 

That's it.

Saw that there's a critical error where it says "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." How to know if my PSU is the issue?

[Dcourtade]

Or cable related. And yes its probably power related but that doesn't narrow the problems down to a PSU or overheating. You can also get a hard restart if you have fried your motherboard or another component in your system.

[Guest]

1 minute ago, steve-kon said:

Nope, no clocking done.

 

I've included temps pics, don't know what to use so I used HWMonitor software.

 

Saw that there's a critical error where it says "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." How to know if my PSU is the issue?

 

 

Link us the picture of Event viewer, those are just picture of your PC while on idle so it doesn't help much.

[i_build_nanosuits]

2 minutes ago, steve-kon said:

Nope, no clocking done.

 

I've included temps pics, don't know what to use so I used HWMonitor software.

 

Saw that there's a critical error where it says "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." How to know if my PSU is the issue?

actually if you check the max temp for your processor...it has reached 107c on one core...that's why your system shuts down...preventing meltdown.

 

DAHHH nevermind if farenheit lol...i'm sorry.,...it's fine

 

Edited April 13, 2017 by i_build_nanosuits

[steve-kon]

1 minute ago, Dcourtade said:

Or cable related. And yes its probably power related but that doesn't narrow the problems down to a PSU or overheating. You can also get a hard restart if you have fried your motherboard or another component in your system.

Just reading your answer is scary. Even if it was a problem with some component how would I know?

[Dcourtade]

1 minute ago, steve-kon said:

Nope, no clocking done.

 

I've included temps pics, don't know what to use so I used HWMonitor software.

 

Saw that there's a critical error where it says "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." How to know if my PSU is the issue?

Your temperatures look fine. I would go through every component in your system and pull the power cable from it and re-seed it. This is where you start when diagnosing a PC issue like this. Try that and re-post to us.

[ELSknutson]

do you have cable extensions?

 

[Dcourtade]

1 minute ago, steve-kon said:

Just reading your answer is scary. Even if it was a problem with some component how would I know?

Issues like that are very time consuming to diagnose and often times the only way to truly know is to switch out the component and see if the problem persists.

[steve-kon]

1 minute ago, ELSknutson said:

do you have cable extensions?

 

You mean if I connected directly to the wall or with extension cable? Yeah, it isn't connected to the wall directly.

 

6 minutes ago, deXxterlab97 said:

Link us the picture of Event viewer, those are just picture of your PC while on idle so it doesn't help much.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 
  <EventID>41</EventID> 
  <Version>3</Version> 
  <Level>1</Level> 
  <Task>63</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000000000000002</Keywords> 
  <TimeCreated SystemTime="2017-03-30T18:12:31.070626500Z" /> 
  <EventRecordID>5335</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="4" ThreadID="8" /> 
  <Channel>System</Channel> 
  <Computer>Steven-PC</Computer> 
  <Security UserID="S-1-5-18" /> 
  </System>
- <EventData>
  <Data Name="BugcheckCode">0</Data> 
  <Data Name="BugcheckParameter1">0x0</Data> 
  <Data Name="BugcheckParameter2">0x0</Data> 
  <Data Name="BugcheckParameter3">0x0</Data> 
  <Data Name="BugcheckParameter4">0x0</Data> 
  <Data Name="SleepInProgress">0</Data> 
  <Data Name="PowerButtonTimestamp">0</Data> 
  <Data Name="BootAppStatus">0</Data> 
  </EventData>
  </Event>

 

[stealth80]

14 minutes ago, i_build_nanosuits said:

Reasons possible why a PC would reboot on itself while doing demanding tasks:

 

1- overheating

2- Bad powersupply

 

That's it.

instability, bad ram, motherboard issue, memory controller ..