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Do service centers check the device using xray before giving a replacement?

NerdyCoder

I have a broken Bose soundsport wireless, and I have to take it to the service center because it stopped working. Will they check my broken earphones with xray before replacing it?

DUE TO MANY REQUESTS I HAVE LEFT THIS FORUM FOREVER.

 

 

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Why exactly?

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1 minute ago, NerdyCoder said:

I have a broken Bose soundsport wireless, and I have to take it to the service center because it stopped working. Will they check my broken earphones with xray before replacing it?

No. They'll debug it and then fix the particular component.

 

Source: I work in a repair shop.

Don't talk about stale memes.

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2 minutes ago, NerdyCoder said:

I have a broken Bose soundsport wireless, and I have to take it to the service center because it stopped working. Will they check my broken earphones with xray before replacing it?

 

I doubt it? Why, are you hiding cocaine in them?

Laptop: Asus GA502DU

RAM: 16GB DDR4 | CPU: Ryzen 3750H | GPU: GTX 1660ti

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Just now, Rangaman42 said:

I doubt it? Why, are you hiding cocaine in them?

If they want to detect cocaine they should use an MRI!

Don't talk about stale memes.

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First the Google SSD question now this....

ƆԀ S₱▓Ɇ▓cs: i7 6ʇɥפᴉƎ00K (4.4ghz), Asus DeLuxe X99A II, GT҉X҉1҉0҉8҉0 Zotac Amp ExTrꍟꎭe),Si6F4Gb D???????r PlatinUm, EVGA G2 Sǝʌǝᘉ5ᙣᙍᖇᓎᙎᗅᖶt, Phanteks Enthoo Primo, 3TB WD Black, 500gb 850 Evo, H100iGeeTeeX, Windows 10, K70 R̸̢̡̭͍͕̱̭̟̩̀̀̃́̃͒̈́̈́͑̑́̆͘͜ͅG̶̦̬͊́B̸͈̝̖͗̈́, G502, HyperX Cloud 2s, Asus MX34. פN∩SW∀S 960 EVO

Just keeping this here as a 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1 minute ago, ShadowTechXTS said:

Why exactly?

Because if they did they will tell me to pay for replacement. My Bose doesn't look like its damaged when looked from the outside.

DUE TO MANY REQUESTS I HAVE LEFT THIS FORUM FOREVER.

 

 

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1 minute ago, Acorn Eyes said:

If they want to detect cocaine they should use an MRI!

Nah, they fancy colour xray machines in airports detect anything organic, including coke ;) 

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Just now, NerdyCoder said:

Because if they did they will tell me to pay for replacement. My Bose doesn't look like its damaged when looked from the outside.

 

If it can't perform it's intended function, it's busted and you're entitled to a repair. If the repair is unsuccessful, or too difficult, then you're entitled to a replacement, or, failing that, a refund.

 

TL;DR - If they don't work, they'll replace them, regardless of whether or not they look it.

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I don't see a reason for them even owning an X-Ray machine? So probably not. 

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3 minutes ago, NerdyCoder said:

Because if they did they will tell me to pay for replacement. My Bose doesn't look like its damaged when looked from the outside.

They'll probably take it apart.

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7 minutes ago, rrubberr said:

They might open it up, did you drop them in a vat of human organs?

I called Bose, and they said their earphones can't be opened because its too small. And no, it just suddenly died.

My bose is a tiny earphone, not a headphone.

5 minutes ago, ShadowTechXTS said:

They'll probably take it apart.

Bose assistant tells me that their earphones cannot be taken apart because its so tiny.

 

DUE TO MANY REQUESTS I HAVE LEFT THIS FORUM FOREVER.

 

 

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Just now, NerdyCoder said:

Bose assistant tells me that their earphones cannot be taken apart because its so tiny.

 

They were put together somehow, so the reverse is always possible xD

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1 minute ago, imreloadin said:

They were put together somehow, so the reverse is always possible xD

They said reversing isn't possible. The manufacturing process is all done by robots, they said.

DUE TO MANY REQUESTS I HAVE LEFT THIS FORUM FOREVER.

 

 

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Thats the weirdest question to ask. Will they check the buoyancy of my keyboard before taking it back for an exchange? 

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5 minutes ago, NerdyCoder said:

They said reversing isn't possible. The manufacturing process is all done by robots, they said.

Sounds like you got a CS rep who was tired of your questions.

Seriously though, you're returning it for an RMA and it's not like they're sending it to the FBI first....

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Just now, rrubberr said:

But maybe they should be...?

inb4 there is breaking news about an explosion at a Bose service Center...

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If they're not working they'll replace them. They may not repair them at the shop but they'll probably just give you a new pair and send the busted ones to a location that can do the repairs if they're too complicated/difficult.

 

Not sure what x-ray has to do with verifying that headphones aren't working, they kind of work or they don't. 

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y u in a coke smuggling ring or somthing

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