Bought an used Iphone 6 plus...and i got a problem

[Rotterdams]

Hi all,

 

So I bought a used Iphone 6 plus from a 40 year old lady...but I got screwed.

 

"sometimes" mobile data doesnt work and it wants me to turn it on...which is crazy because its already on. I turn off and on the mobile data like 10 times and then it works again.

 

Software is up to date. and I restarted the phone a few times. At first I thought it was my sim card but I used it on a regular iphone 6 and that one has no problem at all.

 

So I am kinda worried that something is wrong with the hardware, is there anyway i can fix this? 

 

Edit: I cant return the phone and I wont go to Apple to fix it. It will cost me more then the phone itself lol

[MANIDY inc]

idk take it into apple and see what they say even if you dont get it fixed

[EunSoo]

Have you tried resetting the phone?

[DrMacintosh]

Hook the phone up to iTunes on a PC. After that perform a Restore. iTunes will download the latest firmware and destroy the current install of iOS and will proceed to install iOS again. 

[Visordo]

Have you tried to restore it in DFU mode? maybe something is wrong with the software and a factory reset wont fix it.

 

Try restore it in DFU mode, this is what most reapir services use to bring back to life Bricked iPhones, and is actually a recovery mode from apple.

 

See some insctructions here.

https://discussions.apple.com/thread/5269891?tstart=0

[DrMacintosh]

9 minutes ago, MANIDY inc said:

yes your problem is you bought an iphone 

 

idk take it into apple and see what they see even if you dont get it fixed

That first bit is not very appreciated. 

[Rotterdams]

12 minutes ago, SCGazelle said:

Have you tried resetting the phone?

Up to date and resetted yes, but didnt work.

[Rotterdams]

7 minutes ago, DrMacintosh said:

Hook the phone up to iTunes on a PC. After that perform a Restore. iTunes will download the latest firmware and destroy the current install of iOS and will proceed to install iOS again. 

I will try that this evening!

[Rotterdams]

5 minutes ago, Visordo said:

Have you tried to restore it in DFU mode? maybe something is wrong with the software and a factory reset wont fix it.

 

Try restore it in DFU mode, this is what most reapir services use to bring back to life Bricked iPhones, and is actually a recovery mode from apple.

 

See some insctructions here.

https://discussions.apple.com/thread/5269891?tstart=0

Never heard of DFU mode.

I will try it this evening

[DrMacintosh]

1 minute ago, Rotterdams said:

DFU mode.

 

Its basically what I told you to do just that you semi nuke iOS before you plug it into the PC. 

[scottyseng]

3 minutes ago, Rotterdams said:

I will try that this evening!

Yeah, I also recommend doing the restore using a PC. It's fixed my aunt's iPhone when it did stuff like this. Hers was new though.

[ARikozuM]

Get back on topic, guys.

 

@Rotterdams Have you been able to fix the issue yet?

[AlTech]

1 hour ago, MANIDY inc said:

see what they see even

I presume all parties have a pair of eyes and so everybody involved should be able to see just fine  but I know what you meant.

 

1 hour ago, Rotterdams said:

Hi all,

 

So I bought a used Iphone 6 plus from a 40 year old lady...but I got screwed.

 

"sometimes" mobile data doesnt work and it wants me to turn it on...which is crazy because its already on. I turn off and on the mobile data like 10 times and then it works again.

 

Software is up to date. and I restarted the phone a few times. At first I thought it was my sim card but I used it on a regular iphone 6 and that one has no problem at all.

 

So I am kinda worried that something is wrong with the hardware, is there anyway i can fix this? 

 

Edit: I cant return the phone and I wont go to Apple to fix it. It will cost me more then the phone itself lol

Try factory resetting the phone.

 

if that doesn't work then go to Apple and see what they have to say. Otherwise you're really screwed.

 

[ARikozuM]

Both ecosystems are good, but this thread is not. Take the toxic posts elsewhere or start helping the OP. 

[Rotterdams]

I am so glad that this thread has so many pages....so many pages of information which solves my problem lol

 

sarcastic...

[leadeater]

@Rotterdams Did you get an answer to your problem? If so I can lock the thread if you like since it hasn't been that productive. If you still need it I'll go through and hide all the useless/pointless responses so it'll be much easier for you and everyone else to actually address them problem.

[leadeater]

Have you tried resetting the iPhone using recovery mode? Sometimes you need to do a complete OS refresh of a device to resolve an issue, not even updating will fix it.

http://www.imore.com/how-to-iphone-ipad-recovery-mode

[leadeater]

I've cleaned up the thread, A LOT. Don't derail a thread like this again, if you want have a totally pointless argument take it to PM. Threads asking for help have a purpose, if your post isn't on topic then don't do it.

[Rotterdams]

11 minutes ago, leadeater said:

I've cleaned up the thread, A LOT. Don't derail a thread like this again, if you want have a totally pointless argument take it to PM. Threads asking for help have a purpose, if your post isn't on topic then don't do it.

Thank you very much!

I havent tried it out yet but i will, at the end of the day i will post if it worked or not.

[lieder1987]

If the the DFU mode reset doesnt work you can try going in and "resetting all network settings" as this might help as well.