ASUS anti-surge triggered during power on

[QuickSilver04]

Recently my PC has been giving me this error message upon powering up. The PC also occasionally freezes while I am playing Titanfall 2, but no other games. I am pretty sure my 550w PSU is adequate for my computer, but maybe I'm wrong. Any help/advice is appreciated! (the photo attached is not from my PC) 

 

Since the problems occur while playing TF2, would turning down the video settings help?

 

Part list: https://pcpartpicker.com/list/G7YtLD

[Gravemind]

Hmm... do you live in a house with old, shitty wiring?

 

And what's with that "CPU Over Voltage Error!"? Seems pretty important.

[Moress]

The PSU is likely damaged. Stop using the pc before you fry something and RMA it.
Also if you're trying to overclock and have the voltage set way too high then that could be an issue too

[QuickSilver04]

4 minutes ago, Moress said:

The PSU is likely damaged. Stop using the pc before you fry something and RMA it.
Also if you're trying to overclock and have the voltage set way too high then that could be an issue too

No overclocking. I'll definitely return the PSU. Thanks! 

[Guest]

No, software readings are very inaccurate. Just turn this feature off in the BIOS.

[Moress]

1 minute ago, OnfireYH said:

No, software readings are very inaccurate. Just turn this feature off in the BIOS.

No.

[STRMfrmXMN]

On 12/17/2016 at 2:11 PM, Moress said:

No.

He's right. Asus Anti-surge is software-based voltage reading which is horrible. AIDA64 is another representation of why people shouldn't use software-based voltage detection. It's quite literally impossible for it to be accurate unless by chance.

 

On 12/17/2016 at 1:53 PM, QuickSilver04 said:

Recently my PC has been giving me this error message upon powering up. The PC also occasionally freezes while I am playing Titanfall 2, but no other games. I am pretty sure my 550w PSU is adequate for my computer, but maybe I'm wrong. Any help/advice is appreciated! (the photo attached is not from my PC) 

 

Since the problems occur while playing TF2, would turning down the video settings help?

 

Part list: https://pcpartpicker.com/list/G7YtLD

 

Turn off Asus Anti-surge. It does this because it's software-based voltage reading which is literally impossible with the proper hardware to read voltages (which, again, without the hardware of, say, a Corsair RMi, isn't possible). It's awful and I don't know why Asus continues to use it. Your PSU is identical to mine and is a very, very good unit.

[Energycore]

6 hours ago, QuickSilver04 said:

Recently my PC has been giving me this error message upon powering up. The PC also occasionally freezes while I am playing Titanfall 2, but no other games. I am pretty sure my 550w PSU is adequate for my computer, but maybe I'm wrong. Any help/advice is appreciated! (the photo attached is not from my PC) 

 

Since the problems occur while playing TF2, would turning down the video settings help?

 

Part list: https://pcpartpicker.com/list/G7YtLD

 

6 hours ago, Moress said:

The PSU is likely damaged. Stop using the pc before you fry something and RMA it.
Also if you're trying to overclock and have the voltage set way too high then that could be an issue too

 

6 hours ago, OnfireYH said:

No, software readings are very inaccurate. Just turn this feature off in the BIOS.

 

6 hours ago, Moress said:

No.

Alright, I had to interrupt my Starcraft II session for this so it better be worth it.

 

Software readings on voltage suck. If I turned up HWInfo right now on my computer, it would tell me that the +12V rail is measuring 9V, and the 5V is measuring 7V. You know how I know those aren't right? My hard drives would be all dead if the 5V rail actually had 7 volts on it. They're not dead, so make whatever conclusions you want to make.

 

The only accurate measurement point for voltage in your computer lies inside the PSU and not on the motherboard. The PSU, if it's a good one (hint: the GS is), will monitor itself and shut down if things go bad.

 

ASUS is trying something nice here, which is to add an additional layer of protection for your computer in the case of a bad PSU. Unfortunately they didn't bother to add an actual accurate voltage reading IC because well, that costs money!

 

Most motherboards do have over and under voltage protection. But they don't show you a warning, they just shut themselves off if their readings cross the threshold. So unless the motherboard shuts itself off (you can't turn off this setting afaik, don't worry about that), you have no reason to worry about a bad PSU.

 

/End PSA rant or whatever this is

[aisle9]

Disable the feature in BIOS and/or replace your PSU with a Corsair RMi of it really bugs you. 

[DarkBlade2117]

12 hours ago, STRMfrmXMN said:

He's right. Asus Anto-surge is software-based voltage reading which is horrible. AIDA64 is another representation of why people shouldn't use software-based voltage detection. It's quite literally impossible for it to be accurate unless by chance.

 

Turn off Asus Anti-surge. It does this because it's software-based voltage reading which is literally impossible with the proper hardware to read voltages (which, again, without the hardware of, say, a Corsair RMi, isn't possible). It's awful and I don't know why Asus continues to use it. Your PSU is identical to mine and is a very, very good unit.

The OP was last online 16 hours ago, likely he's already setup an RMA ticket with EVGA already

[STRMfrmXMN]

5 hours ago, DarkBlade2117 said:

The OP was last online 16 hours ago, likely he's already setup an RMA ticket with EVGA already

[QuickSilver04]

On 12/18/2016 at 3:33 PM, STRMfrmXMN said:

I haven't submitted an RMA yet, as EVGA is on holiday break. Should I really just turn off the ASUS protection and leave it at that?

[STRMfrmXMN]

8 minutes ago, QuickSilver04 said:

I haven't submitted an RMA yet, as EVGA is on holiday break. Should I really just turn off the ASUS protection and leave it at that?

Yes.

[scottyseng]

18 minutes ago, QuickSilver04 said:

I haven't submitted an RMA yet, as EVGA is on holiday break. Should I really just turn off the ASUS protection and leave it at that?

Yes. I agree with @STRMfrmXMN. My ASUS board gives me this warning with a AX860i plugged into a Eaton 9130 Double Online Conversion UPS unit that outputs pure 120V sine. I turned it off as well because I honestly had no idea why it hates me so much. My PC only uses like 300W max too.