6800k OEM 6800k from ebay not new? Ripoff?

[Wiebev1]

On 12/2/2016 at 1:38 PM, Ctown0812 said:

its the number starting 252....that should be your item number.  Furthermore, how does he know the serial numbers don't match? 

Ok yeah thats my item number.
Idk what he trying, i think he wants ebay to believe i try to return somthing fake or so.

(Sorry for sending my last message twice didnt see it there) 

Thanks!

On 12/2/2016 at 1:31 PM, xc3ll said:

Yes. In most cases, they will side with the buyer.

But you have to make it easy for them:

1. If the seller states something like this, demand proof. If they deliver wrong information, point that out. Keep all your messages as short and as clear as possible. Always be polite and constructive.

2. Only accept messages via ebay. No email or other communication

 

If your case can't be resolved by the seller, ebay may look over all your messages. So you can improve your chances to almost 100%, if you help the ebay employee to find out what really happened quickly.

Ok thanks!
I hope they are on my side!

[Ctown0812]

10 minutes ago, xc3ll said:

Yes. In most cases, they will side with the buyer.

But you have to make it easy for them:

1. If the seller states something like this, demand proof. If they deliver wrong information, point that out. Keep all your messages as short and as clear as possible. Always be polite and constructive.

2. Only accept messages via ebay. No email or other communication

 

If your case can't be resolved by the seller, ebay may look over all your messages. So you can improve your chances to almost 100%, if you help the ebay employee to find out what really happened quickly.

^this...do this.

[Wiebev1]

Ok so the seller doesn't want to reply anymore.
So im gona need to wait some business day before im able to ask ebay there help!

So yeah lets hope that works.

Thank you guys!

 

I noticed somthing weird, as you guys now its a OEM 6800k

And i read somwhere that oem only has 1 year of warranty instead of 3 years on the retail version.
Now i saw that it says on the back of the small intel book "3 years warranty" so is he trying to sell me a broken retail version.

This ontop of all the other things? 

 

Thanks!

 

I got response:

"The first 3 photos (the early ones) have CPU removed from the cover The latest photos , the cpu have been putted back to the cover and closed to take visual effect of arrival Once again , the Serial number doesn't match Please be aware that fraudulent activity is prosecuted on ebay"

What now?

Ofc i package everything all the time so its save and stuff doesn't get lost

 

Thanks!

[ARikozuM]

Are you talking to the seller or Ebay? Have you used the CPU at all? Also, if he means the serial number on the CPU cover (where the thermal paste is applied), it isn't unique to each CPU and if he did note it down he should have done so on your invoice (that comes with the package) as well.

[Wiebev1]

3 hours ago, ARikozuM said:

Are you talking to the seller or Ebay? Have you used the CPU at all? Also, if he means the serial number on the CPU cover (where the thermal paste is applied), it isn't unique to each CPU and if he did note it down he should have done so on your invoice (that comes with the package) as well.

Yes im talking to the seller.

No i didnt use the cpu, its just waiting in its box

I cant find my invoice tho... 
Yeah i think he's talking about the serial number in the heat spreader.

 

Thanks!

[NumLock21]

• Never buy expensive new things on ebay from individual sellers.
• Oem cpus so not come in a retail box. 
• All retail cpus will have a intel seal on it. So if box was opened before you will notice it.
• Why is the serial number and sSpec number covered in 1 of the pics? 
• Post a picture of the label on the cpu box that came with your cpu.

[Wiebev1]

4 hours ago, NumLock21 said:

• Never buy expensive new things on ebay from individual sellers.
• Oem cpus so not come in a retail box. 
• All retail cpus will have a intel seal on it. So if box was opened before you will notice it.
• Why is the serial number and sSpec number covered in 1 of the pics? 
• Post a picture of the label on the cpu box that came with your cpu.

Hello,

Thank you for answering.

 

Well just like you say here, oem cpus dont come in a retial box, so what do you mean by label on cpu box? 

It came in the cardboard tho, not in the skylake box.

 

The one pic without serial number is from the sellers ebay post.

 

Thanks!
 

 

[Wiebev1]

Today im gona call with ebay, looks like the best thing to do right now.

[NumLock21]

10 hours ago, PotatoDay14 said:

Hello,

Thank you for answering.

 

Well just like you say here, oem cpus dont come in a retial box, so what do you mean by label on cpu box? 

It came in the cardboard tho, not in the skylake box.

 

The one pic without serial number is from the sellers ebay post.

 

Thanks!
 

 

So those pics you posted before is from the seller? Take a pic of your cpu.

[Wiebev1]

55 minutes ago, NumLock21 said:

So those pics you posted before is from the seller? Take a pic of your cpu.

Hey, only this one with the coverd serial number is from the seller all the others are from me. 

 

Thanks for helping me!

[Wiebev1]

Hello everyone, 

Today i had a call with ebay, they where very nice!

They can only help from the 6 of dec tho.

Ill keep you updated.

 

Thank you guys!

[NumLock21]

41 minutes ago, PotatoDay14 said:

Hey, only this one with the coverd serial number is from the seller all the others are from me. 

 

Thanks for helping me!

Okay. Now because they ship you their cpu without a retail box. Your skylake package serial number cannot be used for the 6800k. I assume that retail cpu package and i7 logo sticker is from your skylake cpu.

I took a look at your 6800k and warranty expires in 2019.

 

[Wiebev1]

2 minutes ago, NumLock21 said:

Okay. Now because they ship you their cpu without a retail box. Your skylake package serial number cannot be used for the 6800k. I assume that retail cpu package and i7 logo sticker is from your skylake cpu.

I took a look at your 6800k and warranty expires in 2019.

 

I got the small intel book from the 68005 order, the weird this is, it says 3 year warranty.

And OEM cpus have a 1 year warranty right?

Everything on the photo's is from the stuff i got in the package.

This is my first Skylake CPU.

 

Thank you NumLock21, Thank you for helping me!

[ARikozuM]

8 minutes ago, PotatoDay14 said:

I got the small intel book from the 68005 order, the weird this is, it says 3 year warranty.

And OEM cpus have a 1 year warranty right?

Everything on the photo's is from the stuff i got in the package.

This is my first Skylake CPU.

 

Thank you NumLock21, Thank you for helping me!

Intel may not ask if it's OEM or not, but the warranty is one year or dependent on the manufacturers of the system. Since you're building it, I would take caution since you only have one year.

[Wiebev1]

2 minutes ago, ARikozuM said:

Intel may not ask if it's OEM or not, but the warranty is one year or dependent on the manufacturers of the system. Since you're building it, I would take caution since you only have one year.

Even when it says 3 years on the book? Maybe he gave me a broken retail cpu just without the skylake box.

[NumLock21]

14 minutes ago, PotatoDay14 said:

I got the small intel book from the 68005 order, the weird this is, it says 3 year warranty.

And OEM cpus have a 1 year warranty right?

Everything on the photo's is from the stuff i got in the package.

This is my first Skylake CPU.

 

Thank you NumLock21, Thank you for helping me!

 

Oem does not come with any booklet, sticker or packaging. Your 6800k came in a skylake retail box? 

[Wiebev1]

Just now, NumLock21 said:

 

Oem does not come with any booklet, sticker or packaging. Your 6800k came in a skylake retail box? 

No just the cardboard "holder" and the book with sticker. Weird

[8-Bit Ninja]

get a refund, second the seller accuses you of swapping the product you should get your money back and get the fuck away from the seller. Clearly some shady shit.

[8-Bit Ninja]

15 minutes ago, ARikozuM said:

Intel may not ask if it's OEM or not, but the warranty is one year or dependent on the manufacturers of the system. Since you're building it, I would take caution since you only have one year.

Intel ask for the serial numbers etc.... on the cpu, i assume they will then be able to check if its oem or not. 

[Hal_9000]

Honestly you should have just one from Newegg if you knew it was going to be this much trouble.

 

Speaking of which they have a $70 off sale. That is a steal if you ask me. Only last for 13 more hours though:/

[ARikozuM]

8 minutes ago, PotatoDay14 said:

No just the cardboard "holder" and the book with sticker. Weird

You shouldn't have even gotten a cardboard package with the manual and sticker.

1 minute ago, 8-Bit Ninja said:

Intel ask for the serial numbers etc.... on the cpu, i assume they will then be able to check if its oem or not. 

The serial on the cover doesn't have any numbers denoting OEM or not, last I checked. They would require you to check the serial number through the PC by using command prompt to find the unique identifier.

[8-Bit Ninja]

Just now, ARikozuM said:

You shouldn't have even gotten a cardboard package with the manual and sticker.

The serial on the cover doesn't have any numbers denoting OEM or not, last I checked. They would require you to check the serial number through the PC by using command prompt to find the unique identifier.

no, but i'm assuming when you give them the number, they enter it and information about the processor shows up, so they know if its oem

[Wiebev1]

9 minutes ago, 8-Bit Ninja said:

get a refund, second the seller accuses you of swapping the product you should get your money back and get the fuck away from the seller. Clearly some shady shit.

Yeah im trying to get a refund, its gona be easy tho.

And here in Europe (Belgium) we dont have newegg or somthing similar

Hard times

 

Thanks!

[8-Bit Ninja]

Just now, PotatoDay14 said:

Yeah im trying to get a refund, its gona be easy tho.

And here in Europe (Belgium) we dont have newegg or somthing similar

Hard times

 

Thanks!

getting a refund isn't an issue, ebay is very good about buyer protection

[Wiebev1]

3 minutes ago, 8-Bit Ninja said:

no, but i'm assuming when you give them the number, they enter it and information about the processor shows up, so they know if its oem

Yeah i will try that, but we can be pretty sure its a (maybe broken) retail version.