rumor has it ASUS stopped producing GTX1080 STRIX OC due to high RMA rates - it was a misunderstanding

[zMeul]

source: https://www.reddit.com/r/nvidia/comments/4q8nmi/asus_stopping_production_of_the_asus_strix_1080/

 

a reddit user received this email after placing a buy order at a danish retailer, www.sharkgaming.dk

and a rough translation:

Quote

We have been forced to cancel your order.
This is because ASUS has made an OC model of their cards (that you ordered) The card was clocked too high which has already given them too high RMA rate . The card is therefore not in production anymore, but they make a non -OC model which should land in the middle July

 

and now it makes you wonder why ASUS and MSI didn't flashed retail cards with the OC BIOS and elected to leave it to the software utility that is included in the videocard box .. eh

 

the issue is nVidia removed ASIC quality from their Pascal GPUs and binning can't be done as before, if they did any in the 1st place

if they sell OC cards, they would need to validate each GPU individually - and I don't see ASUS doing it

 

I always wondered why GPU manufacturers, yes both AMD and nVidia, don't impose a more strict control of what their AIB partners do with their GPUs

it's not the 1st time, and most than likely not the last, when they sell video cards with over the top overclocked GPUs

 

---

 

this also ties in with ASUS hiking up the price of the card:

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later edit: SharkGaming posted a retraction: 

 

Quote

We have created some wrong claims regarding ASUS STRIX GTX 1080 OC, where we have told customers that we can not deliver the graphic card any time soon, because of no cards in production from ASUS because of a high RMA rate. So we recommended customers to cancel their orders.
This is a misunderstanding from our side, and it is not the truth.
It was an assumtion based on no deliveries.
ASUS STRIX GTX 1080 OC is in production and delivery is only limited at this moment.
We regret the misunderstanding and look forward to offer our customers the graphic card.

 

topic can be locked

Edited June 28, 2016 by zMeul

[zMeul]

2 minutes ago, Quibiss said:

I cannot comprehend how such big, wealthy, allegedly experienced corporations cannot do the job they've done a thousand times before.

probably because they never did it before, individual validation I mean !? they assumed a margin of RMAs and went with it

and need to take into account there isn't any ASIC quality anymore with Pascal

[don_svetlio]

And people wonder why I never recommend Asus. Believe me now?

[Morgan MLGman]

They should stop making GPUs. They're terrible at it.

 

[Dackzy]

Come on guys they have always been a joke when it came to GPUs, the only desktop hardware I would ever get from them is their motherboards, because they are good.

[ApolloFury]

Looks like Pascal was rushed overall. Late shipment, late testing, launched early with low stock and stupid looking, infantile GPU coolers desperate for attention.

[Speshul_]

Welp i just lost all respect for ASUS

[zMeul]

2 minutes ago, Morgan MLGman said:

They should stop making GPUs video cards. They're terrible at it.

I never ever could recommend ASUS to anyone - when I worked as re-seller I had bad experiences with their products

[Morgan MLGman]

5 minutes ago, zMeul said:

I never ever could recommend ASUS to anyone - when I worked as re-seller I had bad experiences with their products

It's like, their AMD cards are terrible, I'd never recommend those to anyone, their Nvidia cards were okay-ish (the 900 series) up until now, but there still was no reason to buy them as you could just get an MSI/EVGA GTX card and have a better card with better customer support for the same price.

 

Their motherboards are good, but overpriced, so I'd still opt for MSI/Gigabyte/ASRock in that department as they're more budget-friendly.

 

ASUS is meh. MSI is usually a much better choice overall.

[Dackzy]

6 minutes ago, Morgan MLGman said:

It's like, their AMD cards are terrible, I'd never recommend those to anyone, their Nvidia cards were okay-ish up until now (the 900 series), but there still was no reason to buy them as you could just get an MSI/EVGA GTX card and have a better card with better customer support for the same price.

 

Their motherboards are good, but overpriced, so I'd still opt for MSI/Gigabyte/ASRock in that department as they're more budget-friendly.

 

ASUS is meh. MSI is usually a much better choice overall.

Asus cards were also bad in the 700 series  

[Morgan MLGman]

1 minute ago, Dackzy said:

Asus cards was also bad in the 700 series  

Yeah, I know, I edited the order of words a little to make more clear what I meant: "their Nvidia cards were okay-ish (the 900 series) up until now" because the 900 series wasn't THAT terrible as it didn't need a beefy power delivery, cooling etc etc.

[Misanthrope]

19 minutes ago, Quibiss said:

So, Asus is letting their monitor Q/A department work on their GPU lineup now? Noice. I cannot comprehend how such big, wealthy, allegedly experienced corporations cannot do the job they've done a thousand times before. The tech world never ceases to amaze.

The bigger you get the harder it is to get even bigger. Corporate mentality today is if you're not growing you're dying. Stupid I know, but it is what it is. 

 

So don't be surprised they start cutting corners everywhere. 

[3DOSH]

I remember when they didn't change their cooler in anyway to fit the AMD cards better and had problems with the heat pipes contact with the GPU. 
#Stay away

[BbsMentos]

Come on ASUS, it haven't received mine yet and I already want to send it back... 

[Djole123]

ASUS was always bad at making GPUs

[goaway]

Not sure how reliable this information is, but I just asked the people over at komplett.no - Norways biggest online tech store - if they had experienced the same issues. (I currently have an order there for the exact same product.) According to them they hadn't experienced anything abnormal with RMA numbers. Really hoping there's some truth to it as I've already been waiting a month for my card, and I still haven't got it and I most certainly don't want to send it back once I get it.

[Lays]

What I find funny is when they seem to actually try they make great GPU's,  but for the average consumer cards they don't seem to give a flying shit. 

 

Their Matrix cards have always been real nice, and their Ares and Mars stuff has been sweet as well,  but it seems their DCU2 and strix / other base consumer models get the short end of the stick. 

[Shoob]

If true, this isn't the first time Asus doing this. They managed to screw up the R9 280X Top, overvolting the memory too much without providing any cooling. With a bios tweak and undervolting it's perfect. I hope this issue doesn't affect the GTX 1070 Strix, because it seems to be one of the best, if not the best 1070. 

 

The solution is to avoid buying overclocked Asus GPUs if their clock speeds are much higher than their competitors, not to raise pitchforks and swear never to buy Asus products like the majority of people in this topic.

[ivan134]

9 minutes ago, Lays said:

What I find funny is when they seem to actually try they make great GPU's,  but for the average consumer cards they don't seem to give a flying shit. 

 

Their Matrix cards have always been real nice, and their Ares and Mars stuff has been sweet as well,  but it seems their DCU2 and strix / other base consumer models get the short end of the stick. 

It's the same thing with their motherboards. I never recommend their low end boards. Either AsRock, Gigabyte or MSI.

[79wjd]

17 minutes ago, 3DOSH said:

I remember when they didn't change their cooler in anyway to fit the AMD cards better and had problems with the heat pipes contact with the GPU. 
#Stay away

Evga did the same thing with the 970 acx cooler (and fixed it with the ssc variant). 

[ivan134]

6 minutes ago, Pandalf said:

If true, this isn't the first time Asus doing this. They managed to screw up the R9 280X Top, overvolting the memory too high without providing any cooling. With a bios tweak and undervolting it's perfect. I hope this issue doesn't affect the GTX 1070 Strix, because it seems to be one of the best, if not the best 1070. 

 

The solution is to avoid buying overclocked Asus GPUs if their clock speeds are much higher than their competitors, not to raise pitchforks and swear never to buy Asus products like the majority of people in this topic.

No, that is actually the right thing to do. If their wallets aren't hurting, they're not going to change. Your mentality is why they've gotten away with doing this shit for so long.

[Tech Inquisition]

*Removes the Strix OC 1080 from his list for Spartan upgrades and replaces it with the Gigabyte 1080 Extreme Gaming or EVGA 1080 Classified

[Stefan1024]

42 minutes ago, Quibiss said:

No no, I mean producing and selling a graphics card that doesn't collapse on its own due to the lack of adaption of new features (or the lack thereof).

/e One would assume that they adjust to the new environment without ASIC and whatnot, do their testing and then ship out their cards, and not let the customer be the beta-testers.

We are all beta testers of software, like buggy console ports os windows 10. Someone at Asus was looking at it and thinken "We can do that too"....

[Misanthrope]

21 minutes ago, Quibiss said:

Yeah, but common sense dictates that if you sell crap, people will notice and stop buying your crap, thus stopping the potential market growth (that mantra does seem to work everywhere except in the tech/gaming industry where people buy everything without hesitating because reasons). But yeah, their highend gaming monitor Q/A debacle does seem to transition right into their GPU division now which is quite the embarrassment for such a large company in my eyes. I wonder how long this will go well for companies that shit products out on the market (just to be "HURR DURR FASTEST AND FIRST") without proper Q/A until the short term investment bites back and consumers look somewhere else entirely. I hope that'll happen sooner than later.

Common sense is not always right: you'd be surprised of how much things like proper marketing and availability help. 

[Shoob]

4 minutes ago, ivan134 said:

No, that is actually the right thing to do. If their wallets aren't hurting, they're not going to change. Your mentality is why they've gotten away with doing this shit for so long.

Do you really see a corporation like Asus with hurting wallets thanks to a minority of customers avoiding them?