Fake "Browser has been hijacked" pop up help

[TheLeecheck]

So it looked something like this:

 

"You might be infected with adware / spyware virus

Call 1-866-928-0684 immediately. Fast assistance with removing viruses.

(Toll-FREE, High Priority Call Line)

What you must do:

More about the virus:

Seeing these pop-up’s means that you may have a virus installed on your computer which puts the security of your personal data at a serious risk. It’s strongly advised that you call the number above and get your computer fixed before you continue using your internet, especially for shopping

 

Possible Privacy Breach if virus not removed immediately:

 

Data exposed to risk:

1. Your credit card details and banking information

2. Your e-mail passwords and other account passwords

3. Your Facebook, Skype, AIM, ICQ and other chat logs

4. Your private photos, family photos and other sensitive files

5. Your webcam could be accessed remotely by stalkers with a VPN virus"

 

I had to go into task manager to close Chrome. Then I ran malwarebytes and it found nothing. I went on Chrome again and nothing happened. Anything I should do? Or should I just... move on???

It popped up when my dad tried to go on "starwars.com" and he got redirected to the Microsoft website with that pop up. It mentioned Comcast (my provider) too.

[Godlygamer23]

Try running MalwareBytes while using Safe Mode.

 

@TheLeecheck. The number doesn't work anyways. I called and got the "Number not in service" message.

[vanished]

Are you sure it was a Microsoft site? Sounds like a random scam. Just visiting some pages can popup stuff like that but it doesn't mean you are infected.

[PlayStation 2]

Chrome is probably fucked up. Check and see if there's any suspicious extensions.

[Sauron]

Did you try going to starwars.com since then? It could be a mitm attack with someone acting as a bogus dns server. Also, try adwcleaner.

[pspfreak]

 

Thats easy information for them to parse (the isp)

 

http://www.whoismyisp.org/

[TheLeecheck]

Chrome is probably fucked up. Check and see if there's any suspicious extensions.

I did, nothing.

[Tylo]

Yeah, same thing happened to my mom's laptop. First I switched her to Firefox instead of Internet Explorer, then I got her the newest Norton and ran a few scans. She has never got that message since.

[olback]

i think he missspelled starwars.com and got redirected to a fake Microsoft page.

[TheLeecheck]

Are you sure it was a Microsoft site? Sounds like a random scam. Just visiting some pages can popup stuff like that but it doesn't mean you are infected.

I don't know. The only reason it seemed like a scam is cause it didn't let me exit out or anything and some of the popup had like... scammy caps lock bullshit

[TheLeecheck]

http://imgur.com/IJumk4r

Heres the history

[vanished]

http://imgur.com/IJumk4r

Heres the history

Yeah that "Microsoft Official support" looks more than a little fake.  I highly doubt microsoft's root path is "in.net"

[TheLeecheck]

Yeah that "Microsoft Official support" looks more than a little fake.  I highly doubt microsoft's root path is "in.net"

So would you recommend adwcleaner???

[Darkman]

Try running MalwareBytes while using Safe Mode.

 

@TheLeecheck. The number doesn't work anyways. I called and got the "Number not in service" message.

^ This, also run AVG too and go into its settings and check these under whole computer scan then run the scan.

Edited November 26, 2015 by Godlygamer23
Re-added image and created spoiler.

[TheLeecheck]

Thank you all, hope you have a nice Thanksgiving.

[Mordorium]

It's a common tech support scam,the toll number is just some damn number that connect you to scammers who try to scam you out of your money.They are just posing as Microsoft/Google/Whatever to trick you and then when you connect them to your pc (Teamviewer) they do all kinds of stuff on it and show you common harmless errors to scare you