Samsung Galaxy Update Bricked the phone

[nikolaizombie1]

In detail because I know someone will ask random stuff:

DEVICE: Samsung Galaxy Note 3 with T-mobile
PROBLEM: Was asked to update to new firmware last night, said yes, screen goes to the Samsung Galaxy Note 3 logo with "RECOVERY BOOT..." in blue lettering and in the top left corner... Next, shows a screen with the android logo, a bar filling up slowly with a percentage and "Updating..." above it. Once at 100% it shows, "Update complete" and then it shuts off.

[Mug]

Can you use the Samsung PC software to re-flash it (restore)

[flibberdipper]

That is not very much detail.

[nikolaizombie1]

That is not very much detail.

also once it turns off it refuses to boot back on until l remove the battery 

[nikolaizombie1]

Can you use the Samsung PC software to re-flash it (restore)

can i accesses the files from there? since im trying to preserve the files

[flibberdipper]

also once it turns off it refuses to boot back on until l remove the battery 

If you take the battery out for a few minutes and try to turn it on again, does it work?

[Mug]

can i accesses the files from there? since im trying to preserve the files

Well, you know your phone has two storage sectors? Generally, it's under "phone" storage then "Internal" storage. The Phone storage will be wiped and replaced (inevitable). However, your internal storage should remain untouched (your photos, videos and apps that you said to "move to internal storage")

[nikolaizombie1]

If you take the battery out for a few minutes and try to turn it on again, does it work?

it does turn on back into the same recovery boot and then to the same update screen

 

Well, you know your phone has two storage sectors? Generally, it's under "phone" storage then "Internal" storage. The Phone storage will be wiped and replaced (inevitable). However, your internal storage should remain untouched (your photos, videos and apps that you said to "move to internal storage")

i entered kies and it wont even appear on the list

[Mug]

it does turn on back into the same recovery boot and then to the same update screen

 

i entered kies and it wont even appear on the list

Is there not a recovery app from Samsung that you can turn to in your hour of need?

[flibberdipper]

it does turn on back into the same recovery boot and then to the same update screen

 

i entered kies and it wont even appear on the list

Oh. Well den.

[nikolaizombie1]

Is there not a recovery app from Samsung that you can turn to in your hour of need?

i tried to do that but let me explain, it says regardless of i try enter recovery on purpose or not that its booting into recovery mode but then it goes to the update screen

[nikolaizombie1]

Oh. Well den.

out of ideas? should i tell the person to give it bake to t-mobile for warranty or repair?

[flibberdipper]

out of ideas? should i tell the person to give it bake to t-mobile for warranty or repair?

I am indeed out of ideas. With luck someone else still has some ideas.

[Mug]

i tried to do that but let me explain, it says regardless of i try enter recovery on purpose or not that its booting into recovery mode but then it goes to the update screen

Can it not boot into Fastboot mode for recovery?

[nikolaizombie1]

Can it not boot into Fastboot mode for recovery?

nope