Help! I brought an Xbox and I don’t know what to do

[cheersalt1]

I brought this Xbox and when powered up it will show that it is applying some update and then it will run into that screen. Does it just need reseting? Also it didn’t come with a controller and I have tried plugging a keyboard into it and it didn’t work so will I need a controller to reset it?

any help is very appreciated!

 

[shoutingsteve]

did you buy it used or new?  If you bought it used; it's pretty evident why the last owner sold it.

 

In either case, take it back.

[jaslion]

What xbox is this?

 

What controller did you plug into it?

 

It may have been sold due to bootlooping from a failed update

[Kilrah]

https://support.xbox.com/en-US/help/errors/error-code-e203

 

Yes you'll need a controller to interact and see whether it's recoverable or the console's dead.

[nvidio860]

Try getting ANY xbox one controler(compatible with series s or x consoles) those a probably cheap and pair it to the xbox and Press reset this xbox should work probably and probably you wont complain about a cheap controler as well

[cheersalt1]

22 hours ago, shoutingsteve said:

did you buy it used or new?  If you bought it used; it's pretty evident why the last owner sold it.

 

In either case, take it back.

I brought it at a garage sale for really cheap lol

[cheersalt1]

22 hours ago, nvidio860 said:

Try getting ANY xbox one controler(compatible with series s or x consoles) those a probably cheap and pair it to the xbox and Press reset this xbox should work probably and probably you wont complain about a cheap controler as well

I’ll try to borrow a controller off a mate to see if I can reset the console

[cheersalt1]

22 hours ago, Kilrah said:

https://support.xbox.com/en-US/help/errors/error-code-e203

 

Yes you'll need a controller to interact and see whether it's recoverable or the console's dead.

Thanks! If I reset the console and reinstall the Xbox os on it do you think that would fix it?

[cheersalt1]

22 hours ago, jaslion said:

What xbox is this?

 

What controller did you plug into it?

 

It may have been sold due to bootlooping from a failed update

It’s an Xbox one, I probably should have said in the title lol. I don’t have a controller at the moment to try. 
if it’s a failed update can’t I just wipe the hard drive and reinstall Xbox os on it?

[jaslion]

7 minutes ago, cheersalt1 said:

It’s an Xbox one, I probably should have said in the title lol. I don’t have a controller at the moment to try. 
if it’s a failed update can’t I just wipe the hard drive and reinstall Xbox os on it?

You could do that yes.

 

You will need a controller either way to perform the updates or reinstalls. It HAS to be a xbox one.