Unbalanced audio with wireless heaphones - only on laptop.

[M A J O R]

Hi, the audio I'm hearing in my headphones (Bose QC45) is unbalanced favoring the right side. The strange thing is it's only when I'm connected to my Macbook Pro. Sound is balanced when connected to my phone. I've tried charging them, switching them off/on re-pairing and I've also checked the sound balance settings on the Mac. The headphones are only 4 months old and I haven't had issues in the past on the same laptop.

Any ideas?

[LOOKTheMagician]

Are the headphones connected as "headset" instead of headphones?  I've had similar issues in the past and fixed it by trying to make a call (facetime or google meet should work).  Sometimes the auto switch between the modes doesn't seem to work right and since headset mode is typically mono it makes things sound weird.

[FliP0x]

Did you try to connect them wired? Does the issue remain even when connected wired?

[M A J O R]

Will give these a go, thanks for the suggestions

 

[M A J O R]

It doesn't seem to be happening when wired. Or not as noticeable as when wireless anyway.

[Lord Bloobus]

I had this problem with a pair of my bluetooth headphones. It was something to do with a bluetooth setting that seems to be more geared towards phones. Anyways, go to Control Panel -> Devices and Printers -> click your headphones -> Go to the services tab -> Disable Handsfree Telephony and press apply. If it doesn't fix it you can just reverse the steps.

I provided a picture below in case you wanted a reference.

 

[M A J O R]

8 minutes ago, Lord Bloobus said:

I had this problem with a pair of my bluetooth headphones. It was something to do with a bluetooth setting that seems to be more geared towards phones. Anyways, go to Control Panel -> Devices and Printers -> click your headphones -> Go to the services tab -> Disable Handsfree Telephony and press apply. If it doesn't fix it you can just reverse the steps.

I provided a picture below in case you wanted a reference.

 

Cheers for the response, I'm actually having the issue on a Mac, but I'm very familiar with Windows too so I should be able to find some similar settings.

[Lord Bloobus]

25 minutes ago, M A J O R said:

Cheers for the response, I'm actually having the issue on a Mac, but I'm very familiar with Windows too so I should be able to find some similar settings.

You're very welcome! And apologies, it's the downside of skimming, missing small bits of information.
 

It seems like you can fix this by going to Tools -> Audio Options in MacOS, then it should be a toggle-able setting.

[M A J O R]

The basic audio balance setting had changed for the headphones, I'm not exactly sure why, perhaps something to do with receiving calls. Problem solved for the time being, thanks for your help everyone.