BSOD, but only occurs when not gaming

[Timvdb]

I've been having this issue for 6 months now. I don't seem to be able to find the cause. It's not a specific bsod, it changes every time. These are the most common ones: "kernel security check failure, irql_not_less_or_equal, page fault in nonpaged area, apc index mismatch, ...

The weird thing about all this is that is does not occur while gaming, or while running a game in the background. I've tried everything to fix. I've done a clean windows install, did a memory test, took one ram stick away to see if that was the problem, nothing worked. Also bought a new nvme drive and disconnected the other ones, still same result. What could be the cause of this problem?

If you need any additional data, let me know.

 

I'm running a:

Ryzen 5 3600

Ballistix ram 16gb ddr4 3200mhz

EVGA RTX 2070

Gigabyte AX370

Gigabyte ax370-gaming 3

2x 500GB Patriot SSD

1TB Samsung 970 EVO Plus NVMe

 

Hopefully someone recognizes this problem

[Kilrah]

Do you have overclocks, undervolts etc? If yes try to undo that.

[Timvdb]

1 minute ago, Kilrah said:

Do you have overclocks, undervolts etc? If yes try to undo that.

No, never done anything like that. Even XMP profile for my ram is disabled

[Kilrah]

Ugh, so seems to be something with either RAM, CPU or mobo... will be hard to find out which without having parts to swap.

 

 

 

[Anghammarad]

Could even be the filesystem with the page fault bsod. 

 

hard to diagnose... 

 

Those bluescreens you mention scream : driver, filesystem, cpu/ram... hard to pinpoint.

[Eighjan]

56 minutes ago, Timvdb said:

I've been having this issue for 6 months now. I don't seem to be able to find the cause. It's not a specific bsod, it changes every time. These are the most common ones: "kernel security check failure, irql_not_less_or_equal, page fault in nonpaged area, apc index mismatch, ...

The weird thing about all this is that is does not occur while gaming, or while running a game in the background. I've tried everything to fix. I've done a clean windows install, did a memory test, took one ram stick away to see if that was the problem, nothing worked. Also bought a new nvme drive and disconnected the other ones, still same result. What could be the cause of this problem?

If you need any additional data, let me know.

 

I'm running a:

Ryzen 5 3600

Ballistix ram 16gb ddr4 3200mhz

EVGA RTX 2070

Gigabyte AX370

Gigabyte ax370-gaming 3

2x 500GB Patriot SSD

1TB Samsung 970 EVO Plus NVMe

 

Hopefully someone recognizes this problem

As dramatic as it sounds, a testboot of "the absolute minimum components" outside of the case is never EVER a bad option.

INSIDE the case, try booting with ONLY the m.2 drive connected, after reseating the ram & reattaching the CPU cooler to a "firm but not excessively tight" state.

 

The last thing that occurs to me is that there may be a BIOS clash, as 3xx series chipsets were initially compatible/"intended for" with 3xxx series CPU's...

 

1xx & 2xx chipsets were for 1xxx series CPU's  (ZEN)

3xx chipsets - 2xxx CPU's  (ZEN+)

4xx chipsets - 3xxx CPU's  (ZEN 2)

5xx chipsets - 5xxx CPU's  (ZEN 3)

... etc, etc...

[Kilrah]

46 minutes ago, Anghammarad said:

Could even be the filesystem with the page fault bsod. 

They did a clean install already and that didn't change, so unlikely.

 

Did it ever work reliably before that?

[Timvdb]

13 minutes ago, Kilrah said:

They did a clean install already and that didn't change, so unlikely.

 

Did it ever work reliably before that?

I've had it stable before I moved my windows install. The problem was that my os was installed on an ssd with slow sectors which made everything very slow. When I installed my m.2 drive thats problem was solved. However then I was getting bsod's every 2-5 minutes. I solved that by updating my CPU's chipset drivers. From that moment these random bsod's started popping up. I've included an html file I made 2 months ago with 'WhoCrashed'. I've reinstalled the program to monitor further bsods to assist on this thread.

 

BSOD output.htm

[Timvdb]

Just made a new diagnosis with 'WhoCrashed'. Maybe this helps!

 

WhoCrashedOutput.htm

[Anghammarad]

1 hour ago, Timvdb said:

Just made a new diagnosis with 'WhoCrashed'. Maybe this helps!

 

WhoCrashedOutput.htm 14.71 kB · 1 download

Do you have more than one drive in your system?

 

[Timvdb]

1 hour ago, Anghammarad said:

Do you have more than one drive in your system?

 

Yes, currently I have 2x 500GB SSD's, 1x m.2 ssd and a regular 2TB HDD.

I have already unhooked all of them but the BSOD's still occur even with only the m.2 installed.

[Mark Kaine]

3 hours ago, Kilrah said:

They did a clean install already and that didn't change, so unlikely.

 

Did it ever work reliably before that?

I think its the psu (what psu do they have, i didn't see it??) *or* bios...

 

 

Saying this because  A) I had many bsods like that, which were eventually fixed by a bios update.

And B) I had the same weird bsods again after changing to a new psu(straight power 11), always at idle, never under heavy load .

Changed psu again (to rmi) no more bsods/crashes whatsoever. 

 

Edit:

3 hours ago, Timvdb said:

I've had it stable before I moved my windows install. The problem was that my os was installed on an ssd with slow sectors which made everything very slow. When I installed my m.2 drive thats problem was solved. However then I was getting bsod's every 2-5 minutes. I solved that by updating my CPU's chipset drivers. From that moment these random bsod's started popping up

Contradicting info, so did you do a "clean" install or not? Also how did you "move" windows?

 

[Timvdb]

2 hours ago, Mark Kaine said:

I think its the psu (what psu do they have, i didn't see it??) *or* bios...

 

 

Saying this because  A) I had many bsods like that, which were eventually fixed by a bios update.

And B) I had the same weird bsods again after changing to a new psu(straight power 11), always at idle, never under heavy load .

Changed psu again (to rmi) no more bsods/crashes whatsoever. 

 

Edit:

Contradicting info, so did you do a "clean" install or not? Also how did you "move" windows?

 

Makes sense what you tell here, I have a gigabyte B700H 80 plus bronze in my system.

As for the clean windows install, I made a bootable usb stick with windows on it. This way, I deleted all drive partitions and selected the m.2 drive to install windows on.

[Mark Kaine]

8 minutes ago, Timvdb said:

Makes sense what you tell here, I have a gigabyte B700H 80 plus bronze in my system.

As for the clean windows install, I made a bootable usb stick with windows on it. This way, I deleted all drive partitions and selected the m.2 drive to install windows on.

I see, that's as clean as it gets i guess.  And yeah, try another psu... maybe corsair rmx (honestly just because i know it shouldn't have these issues) 

[Timvdb]

On 11/30/2021 at 6:05 PM, Mark Kaine said:

I see, that's as clean as it gets i guess.  And yeah, try another psu... maybe corsair rmx (honestly just because i know it shouldn't have these issues) 

I am going to order one tomorrow. I'll keep you updated and will reply if this fixed the issue!

 

Thanks for the assistance!

[Timvdb]

On 11/30/2021 at 6:05 PM, Mark Kaine said:

I see, that's as clean as it gets i guess.  And yeah, try another psu... maybe corsair rmx (honestly just because i know it shouldn't have these issues) 

So, as promised I'd get back to this.

Three weeks ago I bought the Corsair RM850x and this seems to have solved the problem. No bsods anymore, running stable with no problems!

I want to thank you in advance. I'd never suspected to PSU to be faulty here. Happy it's solved. Thanks!