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Dell has apparently misappropriated (stolen) money – Missing refund for an undelivered order

charlespi
By charlespi
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Posted

The order 191627277 placed with Dell UK was expected by 8 April 2021 (see the attached evidence), but unfortunately it has not been delivered to the destination address at all.

The recipient has not received the goods in question, and according to Dell Customer Care the order had already been returned in transit due to invoicing issues. For that reason, a full refund for the amount of the order was promised in writing on 29 April 2021 by Dell representatives (see the attached evidence). Regrettably, the refund has not actually been issued by Dell for the last five months.

Despite repeated reminders and requests, Dell has failed to process the promised and long-overdue refund for the last five months. All of that without any reason, justification or excuse. Of course, legal actions against Dell are being considered, but it seems necessary to warn the general public about dishonest and most likely illegal business practices apparently used by Dell.

Evidence 1.png

Evidence 2.png

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2 minutes ago, charlespi said:

The order 191627277 placed with Dell UK was expected by 8 April 2021 (see the attached evidence), but unfortunately it has not been delivered to the destination address at all.

The recipient has not received the goods in question, and according to Dell Customer Care the order had already been returned in transit due to invoicing issues. For that reason, a full refund for the amount of the order was promised in writing on 29 April 2021 by Dell representatives (see the attached evidence). Regrettably, the refund has not actually been issued by Dell for the last five months.

Despite repeated reminders and requests, Dell has failed to process the promised and long-overdue refund for the last five months. All of that without any reason, justification or excuse. Of course, legal actions against Dell are being considered, but it seems necessary to warn the general public about dishonest and most likely illegal business practices apparently used by Dell.

Evidence 1.png

Evidence 2.png

Dell makes garbage computers anyways so atleast you have the chance to buy a diff prebuilt without shoddy build quality or proprietary parts

 

And i thought dell was always bad, now with this illegal sht its even worse, i guess better than dell is anything that doesnt have garbage practices and total garbage components

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Posted

Are you the guy who started that thread asking randos on this YouTuber forum how to contact Dell's legal department because your lawyer supposedly couldn't figure it out?

Corps aren't your friends. "Bottleneck calculators" are BS. Only suckers buy based on brand. It's your PC, do what makes you happy.  If your build meets your needs, you don't need anyone else to "rate" it for you. And talking about being part of a "master race" is cringe. Watch this space for further truths people need to hear.

 

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9 minutes ago, charlespi said:

but it seems necessary to warn the general public about dishonest and most likely illegal business practices apparently used by Dell.

Welcome to eCommerce? I don't really see the point to this post. Every company runs into an issue like this. It's not an issue that solely affects Dell. 

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10 minutes ago, charlespi said:

it has not been delivered to the destination address

 

10 minutes ago, charlespi said:

The recipient has not received the goods

is it...

 

is it you?

I WILL find your ITX build thread, and I WILL recommend the SIlverstone Sugo SG13B

 

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Draws 400 watts under max load, for reference.

 

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What's your point here? This is a technology forum, not a legal advice website, so I'm not sure what you want anyone here to do. 

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5 minutes ago, Middcore said:

Are you the guy who started that thread asking randos on this YouTuber forum how to contact Dell's legal department because your lawyer supposedly couldn't figure it out?

I believe so. Oddly enough, I can't seem to find that thread now.

I'm not actually trying to be as grumpy as it seems.

I will find your mentions of Ikea or Gnome and I will /s post. 

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1 minute ago, BondiBlue said:

What's your point here? This is a technology forum, not a legal advice website, so I'm not sure what you want anyone here to do. 

Well, ostensibly he's "warning the public".

 

Corps aren't your friends. "Bottleneck calculators" are BS. Only suckers buy based on brand. It's your PC, do what makes you happy.  If your build meets your needs, you don't need anyone else to "rate" it for you. And talking about being part of a "master race" is cringe. Watch this space for further truths people need to hear.

 

Ryzen 7 5800X3D | ASRock X570 PG Velocita | PowerColor Red Devil RX 6900 XT | 4x8GB Crucial Ballistix 3600mt/s CL16

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Posted

-Locked-

 

Just like a previous thread that will go unnamed, this isn't going anywhere and will just spiral into insults and bickering, whiiiiich seems to have already taken place

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