2080ti won’t fully seat in AORUS x570 mobo

[Michael Gary]

So recently I built my second computer, my first hardlined build. It passed the leak test and everything appeared to be working fine, however now when I try to boot it up, it shows the loading screen and sometimes makes it to the login screen, but then I either lose signal to my display, or something else happens that I haven’t figured out yet. Now everything stays e same and the keyboard and mouse are still lit up, it only looks like I lose display output. Now I’ve examined the computer, (initially thinking it was a RAM problem or caching problem and I reset the bios and all this stuff yeah didn’t work) and found that my 2080Ti graphics card didn’t appear to fully seated in the PCIE slot. I tried to correct it, but then I realized the chipset fan seems to be in the way of allowing it to fully click....I googled and search for others having a similar issue however I couldn’t really find anything. There either has to be some sort of work around that I can’t figure out or my research skills aren’t that good. I’ve tried to reseat the card to the extent that I can without having to remove the tubing and solution and graphics card entirely, since I didn’t really (and don’t really) want to risk it. Also, removing the chipset fan I assume would require the entire removal of the graphics card, presenting the same problem. If anyone can check if my theory appears to be right or has any other ideas of what it could be I’d greatly appreciate it!! Thank you so much!! I’ve attached some photos, however the video showing it working and then losing display output (or so I think) was too big.....

[DoctorNick]

A little late. You already installed hard tubing, maybe that's the reason?

[Falkentyne]

Unfortunately you're not going to be able to fix this without taking things apart.  There is no quick and easy fix to problems like this.

Chipset fans are a complete gimmick, but even then, they should simply be part of the normal "armor" panel and not add extra thickness.

I doubt it's the chipset armor that's blocking the card.  There should be a 0.2mm space between the bottom of the card and that surface once it's fully latched.

 

Can you slide a piece of paper under the card?  That would tell you instantly if it's the armor blocking insertion or not.

Because otherwise, it's your tubing.  Hard tubing requires a LOT of work (I think the term is "Measure twice, cut once").

 

[Fasauceome]

28 minutes ago, Michael Gary said:

found that my 2080Ti graphics card didn’t appear to fully seated in the PCIE slot.

to my eyes, it appears that the plastic tab is closed therefore locking the GPU in. If the tab is closed, the GPU is definitely all the way in.

 

 

here you can see that the locking mechanism itself is the same height as the chipset cooler so if the chipset heat sink was too thick, that would mean the locking mechanism itself was also too thick and that would be a very fundamental problem with the board.

[Michael Gary]

On 10/31/2020 at 5:53 PM, Fasauceome said:

to my eyes, it appears that the plastic tab is closed therefore locking the GPU in. If the tab is closed, the GPU is definitely all the way in.

 

 

here you can see that the locking mechanism itself is the same height as the chipset cooler so if the chipset heat sink was too thick, that would mean the locking mechanism itself was also too thick

The chipset fan can be pushed a little.....however if you thinking the locking mechanism is the issue couldn’t I, in theory, remove that or break it off and the screws alone would be enough to keep it in place, or too risky and could void warranty or what?

[Fasauceome]

Just now, Michael Gary said:

The chipset fan can be pushed a little.....however if you thinking the locking mechanism is the issue couldn’t I, in theory, remove that or break it off and the screws alone would be enough to keep it in place, or too risky and could void warranty or what?

I really don't recommend the locking mechanism, and I don't think it's an issue since it is a standard mechanism which doesn't interfere with graphics card designs.

[Michael Gary]

On 10/31/2020 at 5:53 PM, Falkentyne said:

Unfortunately you're not going to be able to fix this without taking things apart.  There is no quick and easy fix to problems like this.

Chipset fans are a complete gimmick, but even then, they should simply be part of the normal "armor" panel and not add extra thickness.

I doubt it's the chipset armor that's blocking the card.  There should be a 0.2mm space between the bottom of the card and that surface once it's fully latched.

 

Can you slide a piece of paper under the card?  That would tell you instantly if it's the armor blocking insertion or not.

Because otherwise, it's your tubing.  Hard tubing requires a LOT of work (I think the term is "Measure twice, cut once").

 

I drained a little bit and unattached the tubing so I could remove and reinsert/hopefully adjust the positioning of the card to be fully in....while I haven’t turned it on again to test it or anything (I don’t want the pump to burn out since I removed most of the solution), it doesn’t necessarily look much different....it still LOOKS like the one part of the card isn’t fully in, but I’m getting the click of the locking mechanism and it’s fully engaged so I’m not sure, maybe it is?.... Perhaps it’s NOT a graphics issue after all, or maybe there’s a bigger problem I’m not sure. Thoughts?

 

(I can provide of picture of the current state if you wish)

[Michael Gary]

On 10/31/2020 at 5:27 PM, DoctorNick said:

A little late. You already installed hard tubing, maybe that's the reason?

I drained and unattached the tubing.....haven't powered it back up but the problem LOOKS the same.....any other ideas?

[IkeaGnome]

Does your waterblock hang off the bottom of the GPU farther than the stock cooler?

[Michael Gary]

5 minutes ago, Voluspa said:

Does your waterblock hang off the bottom of the GPU farther than the stock cooler?

Definitely not....the Founder's Edition's original cooler is a little thicker than the waterblock I believe.

[IkeaGnome]

16 minutes ago, Michael Gary said:

Definitely not....the Founder's Edition's original cooler is a little thicker than the waterblock I believe.

See the cut out for the PCIE lock? Since you already have the tubes drained and disconnected. Mind grabbing a picture from this angle of your GPU?

[Michael Gary]

9 minutes ago, Voluspa said:

See the cut out for the PCIE lock? Since you already have the tubes drained and disconnected. Mind grabbing a picture from this angle of your GPU?

Oh I see......hmmmm interesting

lol ignore that little bit of solution I didn’t initially catch

 

[IkeaGnome]

1 minute ago, Michael Gary said:

Oh I see......hmmmm interesting

lol ignore that little bit of solution I didn’t initially catch

 

It looks like it should fit. I wonder if the larger screws make it deceiving though. I'm also wondering if it's a case of not fitting because they weren't designed for the larger chipset fans. I'd put money on it going in with the water block off. Then if you tried to "lay" the water block over the PCB you should be able to see where it all doesn't agree. If it's me that's what I do. 

Remove waterblock. Install PCB with PCIE latched. Line up bolt holes and see where the fitment issues come from.

[Michael Gary]

2 minutes ago, Voluspa said:

It looks like it should fit. I wonder if the larger screws make it deceiving though. I'm also wondering if it's a case of not fitting because they weren't designed for the larger chipset fans. I'd put money on it going in with the water block off. Then if you tried to "lay" the water block over the PCB you should be able to see where it all doesn't agree. If it's me that's what I do. 

Remove waterblock. Install PCB with PCIE latched. Line up bolt holes and see where the fitment issues come from.

Take the whole waterblock off or just the backplate?

[IkeaGnome]

4 minutes ago, Michael Gary said:

Take the whole waterblock off or just the backplate?

The water block should come off with the backplate yeah?

If not, and it doesn't stick down as far as the backplate I'd just try the backplate first to keep from completely disassembling.

[IkeaGnome]

15 minutes ago, Michael Gary said:

Take the whole waterblock off or just the backplate?

Sorry for the double post, but I found something interesting.

https://pcpartpicker.com/b/xWYTwP

Same motherboard, but with EKWB waterblock. Look at how much farther back on the PCB it sits. I think it's simply a case of Corsair having a bigger block.

[Michael Gary]

5 minutes ago, Voluspa said:

Sorry for the double post, but I found something interesting.

https://pcpartpicker.com/b/xWYTwP

Same motherboard, but with EKWB waterblock. Look at how much farther back on the PCB it sits. I think it's simply a case of Corsair having a bigger block.

Interesting....that’s possible although take a look at this

 

with the backplate and waterblock removed:

(I think it looks the same?)

[IkeaGnome]

15 minutes ago, Michael Gary said:

Interesting....that’s possible although take a look at this

 

with the backplate and waterblock removed:

(I think it looks the same?)

That looks like it latches to me. Unless I'm missing something there.

[Michael Gary]

20 minutes ago, Voluspa said:

That looks like it latches to me. Unless I'm missing something there.

I think it latches too. Perhaps it was never an issue with the graphics card?

[Michael Gary]

Well......anybody got any other ideas?

[Michael Gary]

Nothin?

[Michael Gary]

On 11/7/2020 at 7:24 PM, Voluspa said:

That looks like it latches to me. Unless I'm missing something there.

So I used the brief time it gives me to see to enter the bios and switch initial graphics to my 1050Ti in the second pcie slot and it works....I logged in and installed drivers and GeForce Experience and everything but it appears that every app is only detecting the 1050Ti, not the 2080Ti.....In fact it does so that the G-Experience app says I'm not VR ready, as it thinks I only have a 1050Ti. I'm not sure if this is because I switched the the initial graphics or if it would further us in our investigation....

 

also XMP most definitely should NOT be enabled figured that out on accident lol

 

Anyways if y'all could help out or brainstorm I'd appreciate it!!