CAT5E cable only working at 100 mbps

[Dreadnought]

There isn't even a 1GBPS choice in "Speed & Duplex" tab, is it because of my device or my cable? 

[Skiiwee29]

If you dont see the 1gbps in the speed & duplex, then it sounds more like the device than cable. You could try updating your device drivers if you feel it should be 1 gig capable. 

[Dreadnought]

40 minutes ago, Skiiwee29 said:

If you dont see the 1gbps in the speed & duplex, then it sounds more like the device than cable. You could try updating your device drivers if you feel it should be 1 gig capable. 

Do you know how to properly update it? I've tried from Properties > Driver > Driver Update > Search automatically for updated driver software. And I think it doesn't work.

P.S. This problem only happens on my laptop, I have no problem reaching 1 gig on my pc.

[Skiiwee29]

Just now, Dreadnought said:

Do you know how to properly update it? I've tried from Properties > Driver > Driver Update > Search automatically for updated driver software. And I think it doesn't work

Need to find out what NIC you have the exact make/model which you should be able to get from the going into device manager and right clicking on your network adapter and hitting properties. 

[Dreadnought]

1 minute ago, Skiiwee29 said:

Need to find out what NIC you have the exact make/model which you should be able to get from the going into device manager and right clicking on your network adapter and hitting properties. 

It's an Asus X441U laptop, I can't find it on Asus' website, there are only X441UA, UAK, UAR, do you know which model is similar to my laptop?

[Skiiwee29]

Just now, Dreadnought said:

It's an Asus X441U laptop

Go here to download the drivers then: https://dlcdnets.asus.com/pub/ASUS/nb/DriversForWin10/LAN/LAN_Realtek_Win10_64_VER1010714201601.zip

[Dreadnought]

1 minute ago, Skiiwee29 said:

Go here to download the drivers then: https://dlcdnets.asus.com/pub/ASUS/nb/DriversForWin10/LAN/LAN_Realtek_Win10_64_VER1010714201601.zip

It says best driver has already installed, what do I do now .-.

[Dreadnought]

4 minutes ago, Dreadnought said:

It says best driver has already installed, what do I do now .-.

Is it because of my router? Because it's kinda old, I've been using it for 5+ years now

[Skiiwee29]

12 minutes ago, Dreadnought said:

Is it because of my router? Because it's kinda old, I've been using it for 5+ years now

What router do you have?

[Dreadnought]

42 minutes ago, Skiiwee29 said:

What router do you have?

I believe it's ZTE F660, it comes with my internet provider when I first used it 5 years ago. Do I need to buy a brand new 3rd party modem / router?

[Alex Atkin UK]

10 hours ago, Dreadnought said:

I believe it's ZTE F660, it comes with my internet provider when I first used it 5 years ago. Do I need to buy a brand new 3rd party modem / router?

As mentioned before, if Gigabit is not in the Speed and Duplex list then odds are its not got Gigabit ethernet.

 

The fact ASUS just call it a "LAN Jack" rather than mentioning the speed is certainly disconcerting.

 

Also, typically Realtek Gigabit NICs will actually call themselves GbE or Gigabit in Device Manager.  I know mine is called Realtek PCIe GbE Family Controller.

You can probably find out the specific chipset by going to the Details tab and Googling the Hardware IDs from the Property list.

[intertan]

seems like a fairly recent laptop, should have gig connection

Could it be the cable? are there 4 pairs in it or just 2? blue/brown/green/orange. Possible bad one as well.

 

Is your modem a fiber one? http://www.ztegpon.com/index.php?page=660 that says it does have a 1000mbps connection option.

[Dreadnought]

23 hours ago, intertan said:

seems like a fairly recent laptop, should have gig connection

Could it be the cable? are there 4 pairs in it or just 2? blue/brown/green/orange. Possible bad one as well.

 

Is your modem a fiber one? http://www.ztegpon.com/index.php?page=660 that says it does have a 1000mbps connection option.

Yes it's the fiber one. My modem doesn't look like ZXHN F660 according to that website, it's really identical to F600, but the model name says it's F660 . The F600 also has 1000mbps connection option tho, if I'm not mistaken.

[Dreadnought]

Spoiler

 

On 4/14/2019 at 6:58 AM, Alex Atkin UK said:

As mentioned before, if Gigabit is not in the Speed and Duplex list then odds are its not got Gigabit ethernet.

 

The fact ASUS just call it a "LAN Jack" rather than mentioning the speed is certainly disconcerting.

 

Also, typically Realtek Gigabit NICs will actually call themselves GbE or Gigabit in Device Manager.  I know mine is called Realtek PCIe GbE Family Controller.

You can probably find out the specific chipset by going to the Details tab and Googling the Hardware IDs from the Property list.

It says:

PCI\VEN_10EC&DEV_8136&SUBSYS_200F1043&REV_07
PCI\VEN_10EC&DEV_8136&SUBSYS_200F1043
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200

 

My driver version is: 10.10.714.2016. Which version should I download, should I download the top one or should I download the Asus one, because my laptop is Asus?

https://www.driveridentifier.com/scan/realtek-pcie-fe-family-controller-driver/download/209216336/A3BD4F6FFDD34B6C8C973E4760CC1FEA/PCI\VEN_10EC%26DEV_8136%26SUBSYS_200F1043%26REV_07

 

 

[Alex Atkin UK]

11 hours ago, Dreadnought said:

  Reveal hidden contents

 

It says:

PCI\VEN_10EC&DEV_8136&SUBSYS_200F1043&REV_07
PCI\VEN_10EC&DEV_8136&SUBSYS_200F1043
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200

 

My driver version is: 10.10.714.2016. Which version should I download, should I download the top one or should I download the Asus one, because my laptop is Asus?

https://www.driveridentifier.com/scan/realtek-pcie-fe-family-controller-driver/download/209216336/A3BD4F6FFDD34B6C8C973E4760CC1FEA/PCI\VEN_10EC%26DEV_8136%26SUBSYS_200F1043%26REV_07

 

 

Yup, Realtek 8136 is only a Fast Ethernet (100Mbit) adapter, not Gigabit.  Notice the FE in the title above.

[dalekphalm]

On 4/13/2019 at 8:00 AM, Dreadnought said:

There isn't even a 1GBPS choice in "Speed & Duplex" tab, is it because of my device or my cable? 

Edit: As shown above, your NIC appears to be 10/100 Mbps only. You could pick up a USB 3.0 Gigabit adapter if needed.

 

Edit of the edit: That's even assuming your laptop has USB 3.0, which I did not check. If no USB 3.0, you might be out of luck all together.

[Alex Atkin UK]

2 hours ago, dalekphalm said:

Edit: As shown above, your NIC appears to be 10/100 Mbps only. You could pick up a USB 3.0 Gigabit adapter if needed.

 

Edit of the edit: That's even assuming your laptop has USB 3.0, which I did not check. If no USB 3.0, you might be out of luck all together.

A USB 3.0 Gigabit adapter will still work on USB 2.0 but will be limited to around 300-350Mbit.  At least that's what my old Belkin USB 2.0 adapter can do.

[dalekphalm]

12 minutes ago, Alex Atkin UK said:

A USB 3.0 Gigabit adapter will still work on USB 2.0 but will be limited to around 300-350Mbit.  At least that's what my old Belkin USB 2.0 adapter can do.

Yes of course - I was specifically referring to the loss of bandwidth from dropping to 2.0. But, even with that loss of bandwidth, you're right you'd still see some improvement over 10/100.