UserBenchMark Possible Broken RAM and HDD

[Jim Liu]

So my hard drive and RAM seem to be performing way below what it supposed to be. I have 16gb of ram installed but on task manager, it only shows 8gb. 

Also my disk is constantly running at 100%, even though it has 200gb of empty space. I also already tried to clear my CMOS and reseated the RAM.  Is my RAM and HDD broken?

SPECS

Ryzen 7 1700 (stock)

Asrock AB350m Pro4

16GB DDR4 2133 (yes I know ryzen works better with fast ram)

RTX 2060

1 TB HDD

500GB SSD (Will transfer windows later)

650w PSU

 

[MrMartellato]

I'm pretty sure that you got the short-end of the straw for your HDD. For your RAM, have you checked your msconfig option for maximum RAM?

[Jim Liu]

I have checked the msconfig, and the option is unchecked.

[Princess Luna]

Why haven't turn XMP on?

[WereCat]

For Ram, reseat it, make sure its in the correct slots for dual channel and seated properly. 

 

For HDD, 100% usage spikes are normal whenever Windows have to access it. 

[JohnDongus]

Hdd is normal 

RAM is probably normal you can check bios to make sure it's. Running at the speed it should, or post some cpu z screens hots. With the memory tab open

[Jim Liu]

3 minutes ago, Princess Cadence said:

Why haven't turn XMP on?

it is set to auto after clearing CMOS 

[Jim Liu]

4 minutes ago, WereCat said:

For Ram, reseat it, make sure its in the correct slots for dual channel and seated properly. 

 

For HDD, 100% usage spikes are normal whenever Windows have to access it. 

I have already reseated it.

[Jim Liu]

4 minutes ago, JohnDongus said:

Hdd is normal 

RAM is probably normal you can check bios to make sure it's. Running at the speed it should, or post some cpu z screens hots. With the memory tab open

Is this normal?

[Firewrath9]

It says 8gb is hardware reserved, are you using storemi/ram cache for disk?

[Neftex]

in the first screen, bottom right it says theres 8gb hardware reserved ram - try looking into it

[WereCat]

3 minutes ago, Jim Liu said:

Is this normal?

CPUZ seems to detect it correctly. That's how it should be. 

[JohnDongus]

11 minutes ago, Jim Liu said:

Is this normal?

Yes it all looks good do me a favor if you could and. Get me the exact name for your ram so we can find the timings and make sure they are correct cl15 could probably go down to cl14

 

Also for future reference user benchmark is not a reliable benchmark at least in my eyes. 

[Jim Liu]

2 minutes ago, JohnDongus said:

Yes it all looks good do me a favor if you could and. Get me the exact name for your ram so we can find the timings and make sure they are correct cl15 could probably go down to cl14

 

Also for future reference user benchmark is not a reliable benchmark at least in my eyes. 

But the RAM is supposed to be 2133 not 1064mhz

[Jim Liu]

14 minutes ago, Firewrath9 said:

It says 8gb is hardware reserved, are you using storemi/ram cache for disk?

nope

[Jim Liu]

4 minutes ago, JohnDongus said:

Yes it all looks good do me a favor if you could and. Get me the exact name for your ram so we can find the timings and make sure they are correct cl15 could probably go down to cl14

 

Also for future reference user benchmark is not a reliable benchmark at least in my eyes. 

SKU: CMK8GX4M2A2133C13R

CL 13 I think

[JohnDongus]

5 minutes ago, Jim Liu said:

But the RAM is supposed to be 2133 not 1064mhz

He has 2 sticks, multiple 1064 by 2 and you get your clock speed

[Jim Liu]

Just now, JohnDongus said:

He has 2 sticks, multiple 1064 by 2 and you get your clock speed

I have 4 sticks

[JohnDongus]

Just now, Jim Liu said:

I have 4 sticks

Oh the sku you sent was for Vengeance 4x2

 

Also your cpuz shows the ram running in dual channel, it should be running in quad channel as well as having the timings tightened or at least cas

[Jim Liu]

Just now, JohnDongus said:

Oh the sku you sent was for Vengeance 4x2

 

Also your cpuz shows the ram running in dual channel, it should be running in quad channel as well as having the timings tightened or at least cas

Its the same memory but its 4x4.

My motherboard doesn't support quad channel.

[JohnDongus]

1 minute ago, Jim Liu said:

Its the same memory but its 4x4.

My motherboard doesn't support quad channel.

Well looks like we found your issue I would recommend either getting a quad Channel mobo or getting dual channel ram

[Jim Liu]

4 sticks can run on dual channel, as long as its 2133 according to my mobo manual.

[.Apex.]

@Jim Liu
have you seen 16GB in Task Manager before? or this is the first time you look at Task Manager and see 8GB? because there seems to be a problem with how your Windows or even Motherboard is detecting RAM and i'm pretty sure Userbenchmark didn't break anything, Ryzen is pretty wonky with 4 sticks.

also 1064.5mhz is correct because it's DDR = Double Data Rate, 1064.5 x 2 = 2133-ish

[Jim Liu]

1 minute ago, syn2112 said:

Problem here is that people respond without reading or paying attention to the actual post, everything you guys are asking is answered in the post itself.. kind of a waste of time

 

@Jim Liu
But anyway, have you seen 16GB in Task Manager before? or this is the first time you look at Task Manager and see 8GB? because there seems to be a problem with how your Windows or even Motherboard is detecting RAM and i'm pretty sure Userbenchmark didn't break anything, Ryzen is pretty wonky with 4 sticks.

also 1064.5mhz is correct because it's DDR = Double Data Rate, 1064.5x2=2133-ish

Yes its supposed to say 16gb. I'm also recently getting low memory errors in games.

[Brennan Price]

I agree with @syn2112 here, the post is pretty much answered and the board detects all RAM sticks but only shows half as much. 

 

Can I ask @Jim Liu what happens when you go to type 'msconfig', then click on 'boot', then click on 'advanced options' and then uncheck 'maximum memory'?