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How to fix my heatsink

Mark C
By Mark C
in Graphics Cards
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I have an MSI RX 580 OC edition but when I just surf the web and my fans are on at 50 Celsius as when I'm running Battlefield 5 or other games it reaches the maximum temperature and does a force shutdown to my PC. Does anyone know what is wrong?

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Thermal paste probably dried up, so heat can't leave the core and reach the heatsink easily. You can take the card apart and replace it yourself, or RMA it.

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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18 minutes ago, Jurrunio said:

Thermal paste probably dried up, so heat can't leave the core and reach the heatsink easily. You can take the card apart and replace it yourself, or RMA it.

On a 580? Dried thermal paste within like two years? No way. 

 

27 minutes ago, Mark C said:

I have an MSI RX 580 OC edition but when I just surf the web and my fans are on at 50 Celsius as when I'm running Battlefield 5 or other games it reaches the maximum temperature and does a force shutdown to my PC. Does anyone know what is wrong?

What case do you have with which fans? And did it start to do this recently? 

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21 minutes ago, Pyramiden said:

On a 580? Dried thermal paste within like two years? No way. 

 

What case do you have with which fans? And did it start to do this recently? 

I have a cooler master box lite 5 RGB, I have the fans that come with it and this has been happening for a few months.

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35 minutes ago, Pyramiden said:

On a 580? Dried thermal paste within like two years? No way. 

That's normal, paste on my laptop is pretty dry when I got it and completely dry when I repaste 4 months later.

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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Just now, Jurrunio said:

That's normal, paste on my laptop is pretty dry when I got it and completely dry when I repaste 4 months later.

I will check just to cross it off my list.

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8 hours ago, Mark C said:

I have a cooler master box lite 5 RGB, I have the fans that come with it and this has been happening for a few months.

That case doesnt exactly have great airflow... Did you try to run it with the side panel removed? 

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On ‎1‎/‎18‎/‎2019 at 3:13 AM, Pyramiden said:

That case doesnt exactly have great airflow... Did you try to run it with the side panel removed? 

no, I will try it

 

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On 1/18/2019 at 12:34 AM, Pyramiden said:

On a 580? Dried thermal paste within like two years? No way.

 

It is actually possible, though. It really depends on the country you live in and the overall temps it usually runs on. If you live in a warm area, you game frequently/every day and you have the card overclocked. You could have dried up thermal paste and on top of that you could have close to dried up thermal pads. Now if you live in a more humid area and don't really game that much then I'd say it wouldn't be dried up.

 

On 1/18/2019 at 12:06 AM, Mark C said:

I have an MSI RX 580 OC edition but when I just surf the web and my fans are on at 50 Celsius as when I'm running Battlefield 5 or other games it reaches the maximum temperature and does a force shutdown to my PC. Does anyone know what is wrong?

You could try some things in the past that I had to do with a R9 390. At one point it would shut off once it reached 80c and for some reason it was simply solved by using msi afterburner and putting the power limit on -20.

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Force run graphic card fan at 100% with Precision or Afterburner of your choice, see the fans spins at high speed. A bad VBIOS setting can also lead to fan running at low speed at high temp, this is usually happen by OEM's "This is a quiet GPU! Buy this!" slogan and this is the aftereffect you get. But let's not rule out bad air ventilation from the case and poor GPU surface contact with heatsink.

 

Also dried paste don't ALWAYS mean bad or heat up to extreme temp. It's the new paste that need cure time that heat GPU more than dried paste, also i did not over applied.

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On 1/18/2019 at 3:13 AM, Pyramiden said:

That case doesnt exactly have great airflow... Did you try to run it with the side panel removed? 

So the problem was the case, I might just have to get a new one. Could you recommend me a good one with great or good airflow?

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4 hours ago, Mark C said:

So the problem was the case, I might just have to get a new one. Could you recommend me a good one with great or good airflow?

Sorry, I wouldn't be able to. I don't know much about cases. Maybe you could make a list of your requirements and open a topic in the "cases and powersupplies" section of the forums?

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4 hours ago, Mark C said:

So the problem was the case, I might just have to get a new one. Could you recommend me a good one with great or good airflow?

What's your budget?

 

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Use CPUID HWmonitor and MSI afterburner to keep an eye on your temps, and see how they're behaving... Do you have access to a 2nd monitor, have those running on one screen whilst you play... I'd also recommend CPUID CPU-Z and on the bench tab, give the CPU a stress test and monitor temps.

 

Until you can determine the exact cause of the issue, you could end up going in circles trying to find a solution.

System 1: Gigabyte Aorus B450 Pro, Ryzen 5 2600X, 32GB Corsair Vengeance 3200mhz, Sapphire 5700XT, 250GB NVME WD Black, 2x Crucial MX5001TB, 2x Seagate 3TB, H115i AIO, Sharkoon BW9000 case with corsair ML fans, EVGA G2 Gold 650W Modular PSU, liteon bluray/dvd/rw.. NO RGB aside from MB and AIO pump. Triple 27" Monitor setup (1x 144hz, 2x 75hz, all freesync/freesync 2)

System 2: Asus M5 MB, AMD FX8350, 16GB DDR3, Sapphire RX580, 30TB of storage, 250GB SSD, Silverstone HTPC chassis, Corsair 550W Modular PSU, Noctua cooler, liteon bluray/dvd/rw, 4K HDR display (Samsung TV)

System 3 & 4: nVidia shield TV (2017 & 2019) Pro with extra 128GB samsung flash drives.

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5 hours ago, Mark C said:

So the problem was the case, I might just have to get a new one. Could you recommend me a good one with great or good airflow?

 

Perhaps it could be resolved with better positioning of case fans, or the addition of more fans, cable management can even help with airflow.  What case is it and how many fans?  If they're stock fans that came with a budget case... replacing those with better performing ones could be a good start.

System 1: Gigabyte Aorus B450 Pro, Ryzen 5 2600X, 32GB Corsair Vengeance 3200mhz, Sapphire 5700XT, 250GB NVME WD Black, 2x Crucial MX5001TB, 2x Seagate 3TB, H115i AIO, Sharkoon BW9000 case with corsair ML fans, EVGA G2 Gold 650W Modular PSU, liteon bluray/dvd/rw.. NO RGB aside from MB and AIO pump. Triple 27" Monitor setup (1x 144hz, 2x 75hz, all freesync/freesync 2)

System 2: Asus M5 MB, AMD FX8350, 16GB DDR3, Sapphire RX580, 30TB of storage, 250GB SSD, Silverstone HTPC chassis, Corsair 550W Modular PSU, Noctua cooler, liteon bluray/dvd/rw, 4K HDR display (Samsung TV)

System 3 & 4: nVidia shield TV (2017 & 2019) Pro with extra 128GB samsung flash drives.

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5 hours ago, Mark C said:

So the problem was the case, I might just have to get a new one. Could you recommend me a good one with great or good airflow?

@TVwazhere oh holy case god, help this poor thing.

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Faint echos from the background: “Fractal cases are good”

i5 8600 - RX580 - Fractal Nano S - 1080p 144Hz

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Just for the heck of it, wipe clean the paste off HSF and CPU and use Arctic Silver 5.  Don't put too little or too much.  You can wear a glove put some in the middle and spread it out with your finger.  Then let us know what happens.

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46 minutes ago, YourNewPalAlex said:

@TVwazhere oh holy case god, help this poor thing.

Already gave a recommendation here ;) 

 

 

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