How do Razer do it?

[t0mmy44]

AAAAAARGH I JUST WROTE A DAMN NOVEL HERE AND ACCIDENTALLY LOST IT I'M SO ANNOYED! *end rant* 

*begin input on topic*  Just quickly, I own the following Razer products and have only one single gripe: Lachesis V1 (3 years), Orochi(1.5 years), Goliathus & Kabuto (more recent). My gripe: the scroll wheel on the Lachesis V1 (since been fixed in later versions anyway) slips sometimes. That's all. I'm probably incredibly lucky, but I don't really care all that much. The Mamba is probably my ideal mouse, and though I know that both versions have had issues, I don't mind trying my luck once more. If it doesn't work out, I can hardly blame Razer, given how much I research these things and still sometimes take the risk anyway, so I would just get something else. 

Having said that, I think Razer's problem is that they try to make everything. They've got headsets, speakers, keyboards, mice, mousepads, a laptop, a tablet, controllers and much more weird stuff. The key rule I follow when making purchases is to buy x peripheral from a company whose focus (or at least one of the major things that they do) is x peripheral. For a while I wanted a Razer headset. My mate talked me into an Audio-Technica headphone instead, and I'm much happier than I would have been. I also wanted a Razer Lycosa, but then the first wave of the mechanical comeback hit, and I got a Daskeyboard instead. Now I have a really good quality, functional, hardy keyboard instead of a flashy overpriced bit of plastic with a brand on it and a lighting effect. The only company I've seen 'step out of their comfort zone' so to speak, and absolutely nail it for most of their efforts has been Corsair. They're a MEMORY company, just look at the first case they brought out. It actually changed the case industry quite a bit, a lot of their design choices became industry standards. 

Razer wants you to have a whole matching set of RazerStuff and that's what brings down the quality. I think their mice are their best asset, and what they really need is to focus on the quality and durability of their CORE products, not expand into new markets where they have NFI what they're doing. This is not to say that they currently have the best mice. It's simply that that is what they really ARE good at making compared to the rest. Buyers should be wary of getting "matching brand" products simply for the sake of it. Look for a manufacturer who does it well. For example, if you want a graphics/pen tablet, you go to Wacom. If you want an LCD panel, you go to Asus, Samsung etc, because they actually have decent products in that field. Keyboards, you've got Ducky, Filco, Daskeyboard etc. The company that actually works on making a quality range of products to fill a certain need, rather than trying to get a finger in ever pie, often produces the absolute best stuff. Quality, not brand, is what you should look for. Otherwise you're just a sheep shopper. Quality is trustworthy, brand is not. This applies to everything, not just computers. If I want to buy a pair of boots (in Australia) I don't go to a fashion store once a year, I go to R.M. Williams *once* a decade more likely. Keeping this sort of shopper's mind helps you in the long run. You won't accumulate as much junk, and the things you have will serve you well. Nobody needs a pile of dead Razer/insert brand here products in a box taking up room in their house for years.

[IamNewie]

Well the only thing that is good about Razer is their "Electra" 

[ARod]

AAAAAARGH I JUST WROTE A DAMN NOVEL HERE AND ACCIDENTALLY LOST IT I'M SO ANNOYED! *end rant* 

*begin input on topic*  Just quickly, I own the following Razer products and have only one single gripe: Lachesis V1 (3 years), Orochi(1.5 years), Goliathus & Kabuto (more recent). My gripe: the scroll wheel on the Lachesis V1 (since been fixed in later versions anyway) slips sometimes. That's all. I'm probably incredibly lucky, but I don't really care all that much. The Mamba is probably my ideal mouse, and though I know that both versions have had issues, I don't mind trying my luck once more. If it doesn't work out, I can hardly blame Razer, given how much I research these things and still sometimes take the risk anyway, so I would just get something else. 

Having said that, I think Razer's problem is that they try to make everything. They've got headsets, speakers, keyboards, mice, mousepads, a laptop, a tablet, controllers and much more weird stuff. The key rule I follow when making purchases is to buy x peripheral from a company whose focus (or at least one of the major things that they do) is x peripheral. For a while I wanted a Razer headset. My mate talked me into an Audio-Technica headphone instead, and I'm much happier than I would have been. I also wanted a Razer Lycosa, but then the first wave of the mechanical comeback hit, and I got a Daskeyboard instead. Now I have a really good quality, functional, hardy keyboard instead of a flashy overpriced bit of plastic with a brand on it and a lighting effect. The only company I've seen 'step out of their comfort zone' so to speak, and absolutely nail it for most of their efforts has been Corsair. They're a MEMORY company, just look at the first case they brought out. It actually changed the case industry quite a bit, a lot of their design choices became industry standards. 

Razer wants you to have a whole matching set of RazerStuff and that's what brings down the quality. I think their mice are their best asset, and what they really need is to focus on the quality and durability of their CORE products, not expand into new markets where they have NFI what they're doing. This is not to say that they currently have the best mice. It's simply that that is what they really ARE good at making compared to the rest. Buyers should be wary of getting "matching brand" products simply for the sake of it. Look for a manufacturer who does it well. For example, if you want a graphics/pen tablet, you go to Wacom. If you want an LCD panel, you go to Asus, Samsung etc, because they actually have decent products in that field. Keyboards, you've got Ducky, Filco, Daskeyboard etc. The company that actually works on making a quality range of products to fill a certain need, rather than trying to get a finger in ever pie, often produces the absolute best stuff. Quality, not brand, is what you should look for. Otherwise you're just a sheep shopper. Quality is trustworthy, brand is not. This applies to everything, not just computers. If I want to buy a pair of boots (in Australia) I don't go to a fashion store once a year, I go to R.M. Williams *once* a decade more likely. Keeping this sort of shopper's mind helps you in the long run. You won't accumulate as much junk, and the things you have will serve you well. Nobody needs a pile of dead Razer/insert brand here products in a box taking up room in their house for years.

 

Agreed.  One exception to the rule I think is Corsair though.  They actually did some serious planning before diversifying.  They came out with keyboards, but they stuck with 2 models that are good quality.  They did mice, but they stuck to just a few models that are very nice.  They decided to do cases and it worked out very well. I own products in all 3 of those segments and am very happy with them. 

[NickTheMajin]

Their products look very cool and they know how to market them. 

[Scia]

They exactly hit the spot, especially for younger buyers. They look "pro" have super fancy names of "daaAAAaaaaAAAngerous animarZ" and come in a very nice box.

They do have one or another nice product. [My brother gave me a Diamondback 3g for my B-day years ago, which I inheritet to my 8yo brother for his gaming ubuntu ^^ (training him young) ]

But my 18yo brother had nothing but problems with his razer stuff. Headphones that came broken out of the box and whatnot.

And Razer stuff is sooooo expensive compared to what you can get from say Logitech.

 

But, I had a very similar issue with a Roccat headset, got sent in for repairs twice [came like that out of the box, but Roccat demanded a send in rather than an exchange / refund]. And at the end, the storemanager actually refunded me, after yelling at all his employees until he showed up.

 

My Steelseries Sensei MLG looks rather nice, but the right click seems extremely lose. I merely have to touch it and I will perform a rightclick even without the acoustic feedback.

I am waiting on the Logitech s-series to hit Switzerland [haha, the swiss company has not deliviered this stuff to the major swiss retailers yet, fu] and I am peaking at the G400s / G500s not sure yet but the G400s looks somewhat like my old MX510 that I miss very much ^^

[Toasted Waffles]

I've been dealing with Razer support for 4 weeks and have gotten no where. I'm at Tier II Support and they suck. I've been thrown aside as my product is working fine. However this keyboard the number row of keys don't respond 80% of the time. If this is not a defect I don't know what is. Is a defect when it comes alive and eats my computer????.  This company is lieing to their consumers, "For Gamers by Gamers".. What a Lie that is. Their support is 100% worse than dell [ horrific ] , their products don't last, support sucks, support doesn't care about their customers. I own $1,000 + worth of hardware that breaks and never really works not to mention I've referred 100+ people to this company. All I wanted was a refund for my product but, nope can't do even when the keyboard is completely broken. I wanted to make sure everyone I know, knows how bad this company really is. 

[KOtech]

To answer your question: kind of.

[bennyino]

this is one of those things like linus says, the amount of defective product is actually pretty  low but the people that aren't happy make more noise than the ones that are satisfied. but that doesnt excuse the customer support

[naca1227]

Yeah this is old news sadly. I think most people have now accepted that Razer is the "Apple" of peripherals

[Matsy]

Basically....yep, there is little reason to go razer unless you have too.

[crunzaty]

Welcome after! :D I've had my Logitech keyboard for almost 6 years.

Razer stuff looks nice (for me personally it looks cheap and ugly), and the quality is AWFUL.
The best product they ever made is the Razer Deathadder the rest is crap.

If you want quality on keyboards go Logitech, Corsair, ducky++
And if you want quality mouse go with steelseries, qpad, corsair or logitech.

Bennyino: this is one of those things like linus says, the amount of defective product is actually pretty low but the people that aren't happy make more noise than the ones that are satisfied. but that doesnt excuse the customer support

- Firstly yes this is true BUT not when it comes to Razer. Their quality is SHIT and their service is too.
Their only product worth buying is the razer deathadder..

[Toasted Waffles]

I've been nailing their company with very nasty emails trying to get my money back. I'd post them if you'd care to see them.

[ixi_your_face]

I've been nailing their company with very nasty emails trying to get my money back. I'd post them if you'd care to see them.

 

Maine, what did Florida tell you?! 

 

"You know I was taught that if you don't have anything nice to day, don't say anything at all. You feeling me cocksucker?" - Butch "Florida" Flowers

 

 

But yes, i'd find the emails rather amusing.

[Toasted Waffles]

Maine, what did Florida tell you?!

"You know I was taught that if you don't have anything nice to day, don't say anything at all. You feeling me cocksucker?" - Butch "Florida" Flowers

But yes, i'd find the emails rather amusing.

Hmm Florida went crazy and we never saw him again, all I Remeber he took a jetpack and disappeared.

[ixi_your_face]

Hmm Florida went crazy and we never saw him again, all I Remeber he took a jetpack and disappeared.

 

The counselor and I do so miss Florida...

[TechTheWorld]

All you do is cut yourself. I think god(or whoever) designed shaving just so he could sit back and laugh at us cutting our selves with razers...

[Lays]

 

Welcome after! :D I've had my Logitech keyboard for almost 6 years.

Razer stuff looks nice (for me personally it looks cheap and ugly), and the quality is AWFUL.

The best product they ever made is the Razer Deathadder the rest is crap.

If you want quality on keyboards go Logitech, Corsair, ducky++

And if you want quality mouse go with steelseries, qpad, corsair or logitech.

 

 

- Firstly yes this is true BUT not when it comes to Razer. Their quality is SHIT and their service is too.

Their only product worth buying is the razer deathadder..

 

 

 

I have a razer mamba 2012, love it to death. :3

[calebp123]

The only good razer product that is actually quality is the death adder imo.

[OneGun]

Love my death adder.. Best left handed mouse I have ever used.. Well it is the only one also haha..

[Samdb]

I have three Razer products, all of which have been running fine.

[Carrionz]

Had several Razer products over a few years and not one problem.

[Toasted Waffles]

I will report, finally Razer has taken care of my issue and has fixed my issue. I give him props for the care he gave me. 

[Guest]

Merged

[Tr33]

How does your brother do it?

[Tr33]

All you do is cut yourself. I think god(or whoever) designed shaving just so he could sit back and laugh at us cutting our selves with razers...

LMFAO