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infiniteblessing

High Packet Loss?!?

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Posted · Original PosterOP

I have 150mbps internet from shitty comcast. While im online gaming im experiencing frequent packet loss for some reason? Can someone PLEASE shed some light on this issue im having. I am at my wits end.

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4 minutes ago, infiniteblessing said:

I have 150mbps internet from shitty comcast. While im online gaming im experiencing frequent packet loss for some reason? Can someone PLEASE shed some light on this issue im having. I am at my wits end.

The Giant mess that is networking... 

Welcome to Comcast. 

Here's how I would start investigating:

Download a program called wireshark. This will allow you to analyze your network traffic and filter by source device. 

Start it and run it (Little blue fin) while gaming and experiencing packet loss. 

Once done, hit stop, and look through for ip addresses that are color coded either red or brown. These are garbled data or packet loss. If you consistently see the same IP address with packet loss, it's probably the server that is causing packet loss, if it seems to be consistent along all IP addresses you are connecting to (Different game servers, different games, video streaming, discord, etc.) then it is probably routing or your local Comcast hub route that is causing said packet loss. 

It's more complicated then this, but it will give you a rough idea of what could be going on. 

I would also recommend trying at different times of day, and weekdays vs weekends as that could also prove that it's local network congestion. 


If I don't respond, please tag me in your post. I'm probably AFK or responding to someone else. 

DONT WORRY, I KNOW WHAT SARCASM IS! (Correct me if I'm wrong)    One of the only people who has a Mac and doesn't act like a fanboy... 

"Tech support" Just means they will support you through their problems (It should be tech support group), it doesn't mean they will fix your problems. 

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46 minutes ago, infiniteblessing said:

I have 150mbps internet from shitty comcast. While im online gaming im experiencing frequent packet loss for some reason? Can someone PLEASE shed some light on this issue im having. I am at my wits end.

Possible signal issue. Could be on Comcast's end or could be a wiring or connector issue in your home. If you check the signal on the modem diagnostic web page you will know for sure. 

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2 hours ago, Brink2Three said:

The Giant mess that is networking... 

Welcome to Comcast. 

Here's how I would start investigating:

Download a program called wireshark. This will allow you to analyze your network traffic and filter by source device. 

Start it and run it (Little blue fin) while gaming and experiencing packet loss. 

Once done, hit stop, and look through for ip addresses that are color coded either red or brown. These are garbled data or packet loss. If you consistently see the same IP address with packet loss, it's probably the server that is causing packet loss, if it seems to be consistent along all IP addresses you are connecting to (Different game servers, different games, video streaming, discord, etc.) then it is probably routing or your local Comcast hub route that is causing said packet loss. 

It's more complicated then this, but it will give you a rough idea of what could be going on. 

I would also recommend trying at different times of day, and weekdays vs weekends as that could also prove that it's local network congestion. 

I wouldnt recommend that route to someone who doesnt understand networking. Its just going to confuse the fuck out of them. 

 

This is most likely a physical issue.

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