Jump to content

FAIL - Gigabyte eSupport

MeltingPoint
By MeltingPoint
in General Discussion
 Share
Posted

I'm sorry Gigabyte, but it looks like your eSupport needs a little support.
_____________________________________________________________________________________________
 
 
I contacted Gigabyte's tech support about a motherboard. I wanted to know if their GA-H97N-WIFI board supports CPU mult. overclocking because Asus and ASRock has (or had) this feature on their H-series boards. 
 
Here is an image of the conversation:

2ngbsck.jpg

 

 

Too bad they can't answer a simple question.

60FPS Microwave

Intel Core i5-4670K | Galax GTX 970 EXOC | ASRock Z97E-ITX/ac | Team Elite 8GB 1600MHz | Gelid Black Edition | Samsung slowdown + WD Blue 1TB x2 | Cooler Master V550 | Corsair K65 + Logitech G100s | MasterCase Pro 3

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

you could've asked us. we could have told you no.

INTEL CORE I5 4670K | NVIDIA GTX 980 | NOCTUA NH-L9i | GIGABYTE GA-Z97X-SLI | KINGSTON 120GB V300

CM STORM QUICKFIRE TK | BENQ XL2420TE | ROCCAT SAVU | FRACTAL DEFINE R4

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

I suppose Asus and ASRock H boards on the latest bios can also no longer OC via multiplier because Intel got mad and disabled the exploit?

you could've asked us. we could have told you no.

I was abou to do so but I decided i would get more definite answers straight from them

60FPS Microwave

Intel Core i5-4670K | Galax GTX 970 EXOC | ASRock Z97E-ITX/ac | Team Elite 8GB 1600MHz | Gelid Black Edition | Samsung slowdown + WD Blue 1TB x2 | Cooler Master V550 | Corsair K65 + Logitech G100s | MasterCase Pro 3

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

It's good that you stayed completely calm and didn't get frustrated and annoyed. :P:D

ON A 7 MONTH BREAK FROM THESE LTT FORUMS. WILL BE BACK ON NOVEMBER 5th.


Advisor in the 'Displays' Sub-forum | Sony Vegas Pro Enthusiast & Advisor


 † Tech Tips Christian Fellowship Founder & Coordinator †

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

I suppose Asus and ASRock H boards on the latest bios can also no longer OC via multiplier because Intel got mad and disabled the exploit?

not from what I've heard. I know Intel got pretty pissed off, but I don't think they ever did anything about it.

although I could be wrong.

INTEL CORE I5 4670K | NVIDIA GTX 980 | NOCTUA NH-L9i | GIGABYTE GA-Z97X-SLI | KINGSTON 120GB V300

CM STORM QUICKFIRE TK | BENQ XL2420TE | ROCCAT SAVU | FRACTAL DEFINE R4

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

I was actually darn frustrated and amazed at the same time. I dont know if I should get mad or just laugh at their failure.

I kept it professional in hopes of squeezing the damn answer from them

60FPS Microwave

Intel Core i5-4670K | Galax GTX 970 EXOC | ASRock Z97E-ITX/ac | Team Elite 8GB 1600MHz | Gelid Black Edition | Samsung slowdown + WD Blue 1TB x2 | Cooler Master V550 | Corsair K65 + Logitech G100s | MasterCase Pro 3

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

AHAHHAHAHAHAH  :lol:

Current system - ThinkPad Yoga 460

ExSystems

Spoiler

Laptop - ASUS FX503VD

|| Case: NZXT H440 ❤️|| MB: Gigabyte GA-Z170XP-SLI || CPU: Skylake Chip || Graphics card : GTX 970 Strix || RAM: Crucial Ballistix 16GB || Storage:1TB WD+500GB WD + 120Gb HyperX savage|| Monitor: Dell U2412M+LG 24MP55HQ+Philips TV ||  PSU CX600M || 

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

not from what I've heard. I know Intel got pretty pissed off, but I don't think they ever did anything about it.

although I could be wrong.

From what i've read, Intel made a "microcode" that was going to fix the exploit and forced the manufacturers to include it in thier new bios revs

Since its betterto ask the community for answers, are the asrock and asus h-series boards still capable of multiplier OC?

60FPS Microwave

Intel Core i5-4670K | Galax GTX 970 EXOC | ASRock Z97E-ITX/ac | Team Elite 8GB 1600MHz | Gelid Black Edition | Samsung slowdown + WD Blue 1TB x2 | Cooler Master V550 | Corsair K65 + Logitech G100s | MasterCase Pro 3

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

WTF is wrong with companies and having proper relevant product support, i just don't get it.

A water-cooled mid-tier gaming PC.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

OP updated with reply from the stupid tech support. Answer is a bit better but still unacceptable. They cannot answer a YES or NO question.

Although I know I need a Z series board for OCing, still... Fuck you gigabyte!

60FPS Microwave

Intel Core i5-4670K | Galax GTX 970 EXOC | ASRock Z97E-ITX/ac | Team Elite 8GB 1600MHz | Gelid Black Edition | Samsung slowdown + WD Blue 1TB x2 | Cooler Master V550 | Corsair K65 + Logitech G100s | MasterCase Pro 3

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

This is MSI. Of course, they would fuck up support.

"If it has tits or tires, at some point you will have problems with it." -@vinyldash303

this is probably the only place i'll hang out anymore: http://linustechtips.com/main/topic/274320-the-long-awaited-car-thread/

 

Current Rig: Intel Core 2 Quad Q6600, Abit IN9-32MAX nForce 680i board, Galaxy GT610 1GB DDR3 gpu, Cooler Master Mystique 632S Full ATX case, 1 2TB Seagate Barracuda SATA and 1x200gb Maxtor SATA drives, 1 LG SATA DVD drive, Windows 10. All currently runs like shit :D 

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing General Discussion

×