Very unstable internet, ISP claims no issue

[aWhiteKorean]

Hello, I'd greatly appreciate any help I can get. 
I am having issues with very unstable internet connection on my PC that is connected via ethernet. 

here is my speedtest:

seems good right? 
Issues:

• when i watch twitch streams, even if the video quality is on 480p, i will get buffering every 10 seconds, which ultimately results in receiving a network error from twitch.
  • yes, this occurs using chrome, opera, and the twitch desktop app
• when i play games such as League of Legends i run into 2 issues:
  • 1) in champ select (if you dont know, this is like the lobby where you choose your character before the game starts), I will often lag out and d/c
  • 2) in game, despite my in-game ping notification being normal, I receive a very unstable connection. Randomly lose control of my character for split seconds, inputs dont register, etc.
• when i am in a Discord call, I will often experience rapid d/c then reconnect then d/c-ing.

our wifi isn't great, but I do not have issues with watching twitch on wifi on my phone if im near my router. 

I am able to stream onto twitch without any latency issues. So my upload speeds seem to be fine.

 

ISP came out and ran some tests and found no issues.. so maybe this is an issue with my pc or pc settings?

 

no my pc is not old, however, the gpu and psu are 4yrs old so could use replacing..

 

Please help me work out these problems~!

[narrdarr]

have you tried a different cable?

[aWhiteKorean]

3 minutes ago, narrdarr said:

have you tried a different cable?

yeah twice

[Moonzy]

14 minutes ago, aWhiteKorean said:

seems good right?

2 digit ping  _/jk

 

tried reinstalling ethernet driver?

[aWhiteKorean]

2 minutes ago, Moonzy said:

2 digit ping  _/jk

 

tried reinstalling ethernet driver?

:0 that's not normal? i've had 2 digit my whole life!
and i believe i have... device manager > network adapters right? yee

[jj9987]

What's your network setup like? Is the cable running from router directly to your PC?

[Moonzy]

Just now, aWhiteKorean said:

:0 that's not normal? i've had 2 digit my whole life!

it depends on how far the server you're testing on is on the network.

i get 4ms when i ping my ISP's servers, but 12ms is not out fo the ordinary.

 

1 minute ago, aWhiteKorean said:

and i believe i have... device manager > network adapters right? yee

try downloading the proper driver from motherboard's website

[aWhiteKorean]

Just now, jj9987 said:

What's your network setup like? Is the cable running from router directly to your PC?

yes. my ISP recently forced us to switch to their modem + router combo, and my pc goes directly into my router

[aWhiteKorean]

1 minute ago, Moonzy said:

it depends on how far the server you're testing on is on the network.

i get 4ms when i ping my ISP's servers, but 12ms is not out fo the ordinary.

 

try downloading the proper driver from motherboard's website

oh maybe i do need to update driver.. never downloaded from mb's site i will try, thank you.
i seem to randomly be having a good connection tonight for the first time in months.. (kind of like when you go see the doctor and you magically feel better right before the appointment xD)
but i hope this is the only issue!

[Moonzy]

Just now, aWhiteKorean said:

kind of like when you go see the doctor and you magically feel better right before the appointment

dont worry, have had that happen too many times when my friends/relatives come to me with PC problem

 

it's like the computers scared of me

[narrdarr]

1 minute ago, aWhiteKorean said:

oh maybe i do need to update driver.. never downloaded from mb's site i will try, thank you.
i seem to randomly be having a good connection tonight for the first time in months.. (kind of like when you go see the doctor and you magically feel better right before the appointment xD)
but i hope this is the only issue!

if you haven't used the driver from your motherboard website. might be a good idea to update the other drivers too.  like the chipset driver,

[aWhiteKorean]

3 minutes ago, narrdarr said:

if you haven't used the driver from your motherboard website. might be a good idea to update the other drivers too.  like the chipset driver,

yes! i am actually reaaaallly embarrassed that this slipped my mind.. 
hope this is the issue!

[Sarra]

Is your computer powerful enough to handle real internet?

 

And 2 digit Ping? I lived for 8 years with 4 digit ping.  Sometimes even 5 digit ping... Ahhh, how I totally do NOT miss the days of 28k dialup.

 

Edit: I forgot, that upload is kinda low. Does your internet have super low upload speeds as a 'feature'? I know my upload isn't great, but it's still a bit above what you've got. I'm also one of the last houses on the cable run, so when it rains (which it almost never does), my internet and TV and even VOIP Phone basically drop out.

[paddy-stone]

Try switching your DNS server on the PC. See if that makes a difference.

[aWhiteKorean]

13 minutes ago, paddy-stone said:

Try switching your DNS server on the PC. See if that makes a difference.

i believe i tried flushing it before, but i think the driver updates were the issue 

[aWhiteKorean]

31 minutes ago, Sarra said:

Is your computer powerful enough to handle real internet?

 

And 2 digit Ping? I lived for 8 years with 4 digit ping.  Sometimes even 5 digit ping... Ahhh, how I totally do NOT miss the days of 28k dialup.

 

Edit: I forgot, that upload is kinda low. Does your internet have super low upload speeds as a 'feature'? I know my upload isn't great, but it's still a bit above what you've got. I'm also one of the last houses on the cable run, so when it rains (which it almost never does), my internet and TV and even VOIP Phone basically drop out.

the upload speed is pretty typical in my area at least.. and yes my pc is plenty capable  i think the drivers resolved the issue!

[Sarra]

35 minutes ago, aWhiteKorean said:

the upload speed is pretty typical in my area at least.. and yes my pc is plenty capable  i think the drivers resolved the issue!

Ah, good to hear.

 

I feel kinda bad now... my upload speed is slower than yours, and my download is slightly higher...

[aWhiteKorean]

Thank you all very much, as far as i can tell the driver update resolved the issue. slightly embarrassed haha
Again, thank you!