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LightBuld231

MOTHERBOAD PROBLEM PLEASE HELP

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Posted · Original PosterOP

Right, so I booted my computer today only to find that it did not boot into windows and instead took me to the BIOS where I am stuck. The storage device is coming up on the BIOS but it is not registering as a boot device so I cannot boot into windows. Any help would be great.
My specs are
Asus Tuf x570 gaming motherboard

ryzen 7 3700x

rtx 2070 super

1TB Samsung Evo 970 m.2 NVME SSD

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Does the drive have an OS installed? Have you recently installed anything that may corrupt the OS? Is it set to number one in boot priority?

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Just now, 5x5 said:

Is it set to number one in boot priority?

This might well be the problem, if you have cleared the cmos it might default to a secondary storage drive. 


5Head :wine_glass: AH YES

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Posted · Original PosterOP

The OS is installed on that drive, I was using the drive fine yesterday but it is now not showing up on the boot priority, I will send an Image of what I see in the BIOS in just a second.

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Do you have a secondary drive ?

Clear the cmos and if you do 

Unplug it and try.


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Posted · Original PosterOP
Just now, TofuHaroto said:

Do you have a secondary drive ?

Clear the cmos and if you do 

Unplug it and try.

I only have 1 drive, I will do a Cmos reset now but I think it has something to do with the memory speeds because AMD ryzen master changed them earlier then this has happened so I am not too sure but I will give it a go.

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If clearing cmos doesnt work, change the slots your ram are in. They should be in slots A2 and B2. Also enable xmp in the bios to get them to run at the advertised speed instead of 2133mhz.


I am far from an expert in this so please correct me if I’m wrong.

Quote or tag me so I can see your response

 

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Posted · Original PosterOP
1 minute ago, zeusthemoose said:

If clearing cmos doesnt work, change the slots your ram are in. They should be in slots A2 and B2. Also enable xmp in the bios to get them to run at the advertised speed instead of 2133mhz.

Yeah, clearing the Cmos didn't work. Are you sure this will make my SSD register as a boot device?

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Posted · Original PosterOP

Sorry for not replying @5x5 The last thing I did on the pc was do a test with AMD ryzen master and it restarted my PC and then this whole problem happened

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Posted · Original PosterOP

I am honestly out of Ideas, I don't know what has happened or what has broken, is it the CPU, motherboard or SSD

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11 minutes ago, LightBuld231 said:

Sorry for not replying @5x5 The last thing I did on the pc was do a test with AMD ryzen master and it restarted my PC and then this whole problem happened

If the drive is not visible at all in the BIOS then the SSD has simply failed.

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Posted · Original PosterOP

@5x5It is visible in the bios but it is not coming up as a Boot drive so I cannot boot to it. As you can see it is registered under storage information but not under boot priority.IMG_0605.thumb.JPG.06162ceb6f132932559ed79085f45e5f.JPG

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Posted · Original PosterOP

I also thought the drive was broken and when I tried to get Amazon to replace it they said they can't if data is on it. So how am I meant to delete the data of a broken drive. 

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If you've got another PC with an M.2 slot, might be worth testing the drive in that system


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Posted · Original PosterOP

When searching through the BIOS earlier, I went on to flash the Bios and was able to see all the files on my SSD so I am not sure what has happened

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11 minutes ago, LightBuld231 said:

I also thought the drive was broken and when I tried to get Amazon to replace it they said they can't if data is on it. So how am I meant to delete the data of a broken drive. 

Then reinstall the OS and format the drive then RMA it

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Posted · Original PosterOP

I tired that, but it wont let me re-install windows to something that already has windows on it. It tells me to boot windows then install it. So their is no way for me to boot into windows or install windows to the drive.

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Posted · Original PosterOP

IMG_0608.thumb.JPG.445eea5eb52f49bf086f259527c1cd9b.JPGI have managed to get to this. But as you can see the drive has changed. What would be the best thing to do, to fix it.

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