RTX 2080TI Founders Edition Unknown Hardware

[T-Paste]

Prior to installing the RTX2080TI, I confirmed all hardware drivers were up to date on my PC and after installing the card, two unknown devices show up in device manager. They are listed as "PCI Device" and "Universal Serial Bus (USB) Controller. Checked the Hardware ID's:

 

PCI\VEN_10DE&DEV_1AD7&SUBSYS_12A410DE&REV_A1 and

PCI\VEN_10DE&DEV_1AD6&SUBSYS_12A410DE&REV_A1

 

Checking online, these bring up drivers for a Quadro card, which sort of makes sense. Tried installing, obviously it failed. Tried contacting NVidia directly but was useless referring me to one of the third party driver download websites I already tried.

[TahoeDust]

Use DDU to delete all nvidia drivers and resinstall the newest nvidia drivers.

[Zmax]

You may old drivers lying around . To be sure I would do a fresh install of Windows.

 

You may not want to do but,  I believe it's best option. Do backup of your stuff.

[GamerDude]

21 minutes ago, Zmax said:

You may old drivers lying around . To be sure I would do a fresh install of Windows.

 

You may not want to do but,  I believe it's best option. Do backup of your stuff.

He doesn't have to do that, DDU is his best friend in this situation.

 

At OP, restart your computer in 'Safe' mode, you can do so but pressing the 'Shift' key and holding it while doing a regular restart thru 'Start' (choose the option to troubleshoot system or something to that effect, do NOT choose 'reset' or you'll regret that). Be sure to have DDU installed, and have the latest version of the nVidia driver downloaded before going into Safe mode. When in Safe mode, run DDU to clean out all traces of previous driver, when done, you'd be prompted to restart. Be sure to disable WiFi, or disconnect your ethernet connection before restart (this is to prevent Windows from grabbing some old nVidia driver and installing it in the background). Run your driver install as per normal and see if it sticks.

[T-Paste]

Thanks all! I am getting ready to try that now. Still odd that GeForce Experience would not install the associated drivers to begin with, I guess all is good if this works.

[T-Paste]

I went to safe mode and disabled network. Ran DDU with restart option and let it complete. Rebooted PC and ran the installer for drivers, network still disabled. After rebooting from installing drivers, device manager still displays the same. Will attempt a clean install now, not a big deal as I schedule Acronis TrueImage to perform a backup daily.

[T-Paste]

Performed clean install and installed MB drivers. Grabbed the nvidia drivers and only installed driver,  skipping gforce experience. After reboot to complete, still fails.

[T-Paste]

I have tried with win7, win8, win8.1 all a no go. Trying win9 and if that fails win10.

[T-Paste]

First, sorry for unrelated note below:

 

I know, Win9 does not exist, its 10 to look like 7. I copied the tutorial on how to do it, but used sysprep to make an install disc. It looks great in my opinion, even went as far as changing DLLs in Sytem32 so when checking Windows properties, it says Windows 9. Most of the spying has been disabled but I'm sure MS can and will reenable. There are some caveats to the installer, this was made prior to the creator updates and installing updates will revert it back to 10, for this, Windows update service is disabled by default, however, MS still finds a way to reactivate the update service. Also, to activate, you will need a PRO license and need to temporarily enable Windows Update as activation appears to be tied to it. I have no intention in redoing the process for Home version, it's a pain.

[T-Paste]

Ok win9 wouldnt even install, not sure if build was too old or .net framework needed to be updated. Anyway, going to win10 and updating to see if that allows it to finally work.

[T-Paste]

Ok, Win10 installed and up to date and still says its incompatible with the OS. Checked nvidia forum and someone else is experiencing the same:

 

forums.geforce.com/default/topic/1004787/geforce-drivers/381-65-install-error-on-win-10-pro

 

Of course that is not resolved for the OP. I guess it's time to go to my backup and restore the partially setup video card.

[Zmax]

Bad Karma. I wish you luck

[CTR640]

What is this, I don't even..?! I'm so lost lol

[Nexxus]

 

[T-Paste]

I've reverted back to Windows 7 so I can use the card, don't know why Windows 10 is not compatible. Back to the drawing board with those 2 unknown devices showing up with the RTX card.

[peacefulpolarbear]

46 minutes ago, T-Paste said:

I've reverted back to Windows 7 so I can use the card, don't know why Windows 10 is not compatible. Back to the drawing board with those 2 unknown devices showing up with the RTX card.

I don't understand whats going on here either. I feel like you'll probably have a worse time on 7 than 10. Also DX12 isn't supported on 7 so if you can get it to work you won't be able to do ray tracing

[T-Paste]

Yea, I get that, I'm just putting off switching to 10 as late as possible. I personally despise the direction Windows is going. If they would stop all the tracking they do on you, that'd be one thing. Besides, there's been plenty of problems when they release updates from bricking PC's to deleting your data, etc. You can't control Windows 10, it controls you. I've taken Windows 9 that is supposed to block a lot of the tracking, and also installed third party software that is supposed to block that garbage but Microsoft seems to weasel their way back into the system.

 

It's been ages since I have setup a dual boot system, is that still possible with Windows 10? If so, I might give that a shot, to utilize Win10 for games with Ray Tracing and RTX support, and Win7 as a daily driver.

[blinguskahn]

Found this thread by searching PCI\VEN_10DE&DEV_1AD7&SUBSYS_12A410DE&REV_A1 on Google. I was surprised and disappointed that DDU did not work for the OP and almost didn't give it a try. Obviously, I was seeing the same thing on my Device Manager, of which, I'm super anal about being clean and everything recognized.

 

Since I wasn't satisfied with the fact that DDU did not work for you, I decided to try myself. I might be wrong as I speed read this thread, but did you run DDU in Safe Mode?

 

I decided to not only run DDU in Safe Mode but also when installing the newest Nvidia drivers for my 2080ti's, I left all the stupid "3D" options checked as well as allowing GeForce Experience to be installed as well. I did also choose the option to perform a clean installation, which isn't exactly relevant after using DDU, but I really didn't want to take any chances. Device Manager is now PERFECT and my setup works great. I'll list the exact steps I used just in case you'd like to try:

 

1. Used the stupid Windows 10 "tool" for booting into Safe Mode

2. Selected option 4 for Safe Mode in Windows 10 after the Restart

3. In Safe Mode, Ran DDU selecting "Clean and Restart"

4. DDU Cleaned and Restarted

5. Installed 416.81 with ALL options checked including "Perform a Clean Install"

6. Device Manager perfect, System running great, did not even require a restart.

7. Also restarted several times to check that Device Manger stayed clean.

 

Hope this helps!

[T-Paste]

I will have to try that. I've switched to 10 as I thought that etc was finally here for tomb raider.

[papabear1]

Here 

On 11/9/2018 at 4:11 AM, T-Paste said:

Prior to installing the RTX2080TI, I confirmed all hardware drivers were up to date on my PC and after installing the card, two unknown devices show up in device manager. They are listed as "PCI Device" and "Universal Serial Bus (USB) Controller. Checked the Hardware ID's:

 

PCI\VEN_10DE&DEV_1AD7&SUBSYS_12A410DE&REV_A1 and

PCI\VEN_10DE&DEV_1AD6&SUBSYS_12A410DE&REV_A1

 

Checking online, these bring up drivers for a Quadro card, which sort of makes sense. Tried installing, obviously it failed. Tried contacting NVidia directly but was useless referring me to one of the third party driver download websites I already tried.

It's absolutely normal, if using Windows 7. Check this thread - Device Manager Showing Two Drivers Missing in Other Devices