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EVGA GeForce 980Ti Hybrid sudden temp spike to 90C

Xen0m0rph
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4 minutes ago, Xen0m0rph said:

I have an Evga GeForce 980Ti Hybrid graphics card and it worked smoothly for the past 3 years.
 
Starting yesterday, i'm having a weird problem with it. After some minutes of system uptime, the GPU temperature suddenly spikes to 90-91 Celsius degrees in the course of about 1 minute, and the fan ramps up to full speed. This happens quite sudden, there is no significant spike in GPU load to explain this, it happens even while not gaming. Worse, the coolers are unable to bring the temp down to 30-40C as it was before. Even if i restart the computer, the GPU is still not cooled, i have to wait until it cools down naturally. I replaced the thermal paste and cleaned the dust in the graphics board, without success. I don't think the sensors are wrong, because the board feels very hot when i touch it.
 
I am running the latest GeForce driver (397.31) on Windows 10 Pro x64.
 
What could cause this? Is it a hardware failure on the graphics board?

Honestly, really sounds like a dead pump on the unit sadly. 

Posted

I have an Evga GeForce 980Ti Hybrid graphics card and it worked smoothly for the past 3 years.
 
Starting yesterday, i'm having a weird problem with it. After some minutes of system uptime, the GPU temperature suddenly spikes to 90-91 Celsius degrees in the course of about 1 minute, and the fan ramps up to full speed. This happens quite sudden, there is no significant spike in GPU load to explain this, it happens even while not gaming. Worse, the coolers are unable to bring the temp down to 30-40C as it was before. Even if i restart the computer, the GPU is still not cooled, i have to wait until it cools down naturally. I replaced the thermal paste and cleaned the dust in the graphics board, without success. I don't think the sensors are wrong, because the board feels very hot when i touch it.
 
I am running the latest GeForce driver (397.31) on Windows 10 Pro x64.
 
What could cause this? Is it a hardware failure on the graphics board?

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Is the pump working? Can you hear it?

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4 minutes ago, Xen0m0rph said:

I have an Evga GeForce 980Ti Hybrid graphics card and it worked smoothly for the past 3 years.
 
Starting yesterday, i'm having a weird problem with it. After some minutes of system uptime, the GPU temperature suddenly spikes to 90-91 Celsius degrees in the course of about 1 minute, and the fan ramps up to full speed. This happens quite sudden, there is no significant spike in GPU load to explain this, it happens even while not gaming. Worse, the coolers are unable to bring the temp down to 30-40C as it was before. Even if i restart the computer, the GPU is still not cooled, i have to wait until it cools down naturally. I replaced the thermal paste and cleaned the dust in the graphics board, without success. I don't think the sensors are wrong, because the board feels very hot when i touch it.
 
I am running the latest GeForce driver (397.31) on Windows 10 Pro x64.
 
What could cause this? Is it a hardware failure on the graphics board?

Honestly, really sounds like a dead pump on the unit sadly. 

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@Morgan MLGman i can't say for sure, the other fan (it's a hybrid card, liquid + air cooling) is working at 100%, and everything becomes quite noisy.

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@Skiiwee29 even so, how can the temps rise to 90C if the GPU load is almost 0? Besides, there is also the other fan that should at least work as a backup.

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Just now, Xen0m0rph said:

@Skiiwee29 even so, how can the temps rise to 90C if the GPU load is almost 0? Besides, there is also the other fan that should at least work as a backup.

because there is no cooling happening on the GPU DIE. its just hunk of metal on metal not really doing anything. At least with regular coolers, you have heat pipes that pull the heat away. All that heat isnt getting pulled away and staying right on top of the GPU DIE. 

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1 minute ago, Skiiwee29 said:

because there is no cooling happening on the GPU DIE. its just hunk of metal on metal not really doing anything. At least with regular coolers, you have heat pipes that pull the heat away. All that heat isnt getting pulled away and staying right on top of the GPU DIE. 

I see, so it seems that my best option is to RMA the card, right? No point in fiddling around with that pump, it looks custom anyway and not easily replaceable.

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2 minutes ago, Xen0m0rph said:

I see, so it seems that my best option is to RMA the card, right? No point in fiddling around with that pump, it looks custom anyway and not easily replaceable.

Chances are with the card 3+ years old, its likely out of warranty. If its still in warranty, then yes you will need to RMA the card. 

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1 minute ago, Skiiwee29 said:

Chances are with the card 3+ years old, its likely out of warranty. If its still in warranty, then yes you will need to RMA the card. 

Yes, i checked and it's still in warranty until September. I guess i'll open an RMA request and see if they indeed identify this as a pump problem.

 

Thanks!

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Dead pump sounds like.  Your plate effectively becomes an insulator when that liquid isn't moving.

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