Blown capacitor on gpu

[WindowsXP16]

Got a blown capacitor on my GPU. GPU still works fine, the capacitor is responsible for the fan so only damage is the cooling capability of the GPU. I will send the GPU for RMA but will do so in the next month as it is a long drive to the place I got the GPU from.

 

Question is how safe it to use?

 

Like I said GPU works fine and I can just hook up the fan on a Molex connector for the time being. I don't want to make the situation any worst, but I don't want to game on an IGPU these holidays.

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[HalGameGuru]

Is that a cap or a resistor?

[Changis]

firstly: when copy pasting posts you have made other places, remove formatting so it's actually readable.. nobody with night theme is able to read this post..

also, what card? how old? have you overclocked it? done any mods? 

if it's broken and you keep using it, you are potentionally voiding any RMA claims you want to make..

it can work perfectly fine for years, or it can stop working in 5 minutes, impossible to tell when things like these happen, but if one blew, then others can as well, and using it now increases the risk of other caps blowing up too..

[BubblyCharizard]

14 minutes ago, WindowsXP16 said:

 

Got a blown capacitor on my GPU. GPU still works fine, the capacitor is responsible for the fan so only damage is the cooling capability of the GPU. I will send the GPU for RMA but will do so in the next month as it is a long drive to the place I got the GPU from.

 

Question is how safe it to use?

 

Like I said GPU works fine and I can just hook up the fan on a Molex connector for the time being. I don't want to make the situation any worst, but I don't want to game on an IGPU these holidays.

rma it right away, the longer you  wait, the more damage may occur

[Changis]

2 minutes ago, HalGameGuru said:

Is that a cap or a resistor?

i'm assuming it is the residue left by the blown capacitor.. i don't thing resistors can blow like that...

[Enderman]

2 minutes ago, Changis said:

i'm assuming it is the residue left by the blown capacitor.. i don't thing resistors can blow like that...

If you look at the traces and marking on the PCB that doesn't look like a place that had a capacitor.

Notice the big white circle around the capacitor's position at the top right.

[Changis]

1 minute ago, Enderman said:

If you look at the traces and marking on the PCB that doesn't look like a place that had a capacitor.

Notice the big white circle around the capacitor's position at the top right.

it sure isn't a resistor  but what else can leave such a big splotch of residue?

also, not all capacitors are round

[WindowsXP16]

7 minutes ago, BubblyCharizard said:

rma it right away, the longer you  wait, the more damage may occur

I guess no game for me at the moment, I even had a temporary solution...

[WereCatf]

11 minutes ago, HalGameGuru said:

Is that a cap or a resistor?

It's a tantalum capacitor.

[BubblyCharizard]

I hope you didn't take the fan shroud off......that usually voids the warranty

[WindowsXP16]

2 minutes ago, BubblyCharizard said:

I hope you didn't take the fan shroud off......that usually voids the warranty

It shouldn't void the warranty, as for maintenance work like replacing thermal paste or cleaning dust. Besides I did not see any warranty void stickers or paint on the screws which should tell me that I'm fine.

[WereCatf]

9 minutes ago, Enderman said:

If you look at the traces and marking on the PCB that doesn't look like a place that had a capacitor.

Notice the big white circle around the capacitor's position at the top right.

There are plenty more types of capacitors than just those big electrolytic caps you're referring to. Those rectangular, yellowish objects you see in the picture are SMD-size tantalum capacitors, but there are also SMD-sized electrolytics, ceramic caps and so on and they don't all come in cylindrical shapes, and SMD-caps can be fucking miniscule.

[WindowsXP16]

14 minutes ago, Changis said:

firstly: when copy pasting posts you have made other places, remove formatting so it's actually readable.. nobody with night theme is able to read this post..

also, what card? how old? have you overclocked it? done any mods? 

if it's broken and you keep using it, you are potentionally voiding any RMA claims you want to make..

it can work perfectly fine for years, or it can stop working in 5 minutes, impossible to tell when things like these happen, but if one blew, then others can as well, and using it now increases the risk of other caps blowing up too..

I have fixed the formatting issue.

 

The damage only stopped the fan from working, I have used the GPU for the past 2 days but unplugged it now just in case.

 

The card is an Sapphire R7 360 and it is about a year old. I have overclocked it using the AMD software.

[Changis]

3 minutes ago, WindowsXP16 said:

I have fixed the formatting issue.

 

The damage only stopped the fan from working, I have used the GPU for the past 2 days but unplugged it now just in case.

 

The card is an Sapphire R7 360 and it is about a year old. I have overclocked it using the AMD software.

you bought the card new a year ago? because it was released 2.5 years ago, so i wouldn't wait to long if you can RMA it. i'm assuming you still have the receipt?
 

anyway, good luck atleast, i have a feeling that most likely they will conclude user error due to overclocking or see that the cooler was removed (thermal paste) and refuse rma.. then again i might be wrong..
 

[Enderman]

11 minutes ago, WereCatf said:

There are plenty more types of capacitors than just those big electrolytic caps you're referring to. Those rectangular, yellowish objects you see in the picture are SMD-size tantalum capacitors, but there are also SMD-sized electrolytics, ceramic caps and so on and they don't all come in cylindrical shapes, and SMD-caps can be fucking miniscule.

Yes but read the labeling on the PCB.

Q252

That is not a capacitor.

The capacitor is on the right, labeled C201.

[WindowsXP16]

11 minutes ago, Changis said:

you bought the card new a year ago? because it was released 2.5 years ago, so i wouldn't wait to long if you can RMA it. i'm assuming you still have the receipt?
 

anyway, good luck atleast, i have a feeling that most likely they will conclude user error due to overclocking or see that the cooler was removed (thermal paste) and refuse rma.. then again i might be wrong..
 

Well I made a pretty stupid decision then. Just looking into the Sapphire Warranty website, I have voided my warranty by removing the shroud and I did replace the thermal paste. One more question though, what happens if RMA gets rejected. I'm going to try anyway but I don't want my card getting hold for ransom because they want me to pay shipping costs or something.

[WereCatf]

1 minute ago, Enderman said:

Yes but read the labeling on the PCB.

Q252

That is not a capacitor.

The capacitor is on the right, labeled C201.

I'll just reply with a picture.

[Changis]

Just now, WindowsXP16 said:

Well I made a pretty stupid decision then. Just looking into the Sapphire Warranty website, I have voided my warranty by removing the shroud and I did replace the thermal paste. One more question though, what happens if RMA gets rejected. I'm going to try anyway but I don't want my card getting hold for ransom because they want me to pay shipping costs or something.

yeah, you most likely have to pay shipping costs, and if you're really unlucky, a diagnostic fee as well..

[WindowsXP16]

2 minutes ago, Changis said:

yeah, you most likely have to pay shipping costs, and if you're really unlucky, a diagnostic fee as well..

Just my bad luck then, had to break as soon as my holidays start. Thanks for the help anyway, I guess I will just use it and see where the road takes me, the GPU is fairly cheap anyway and I can probably upgrade it when it does break.

[Changis]

 

2 minutes ago, WindowsXP16 said:

Well I made a pretty stupid decision then. Just looking into the Sapphire Warranty website, I have voided my warranty by removing the shroud and I did replace the thermal paste. One more question though, what happens if RMA gets rejected. I'm going to try anyway but I don't want my card getting hold for ransom because they want me to pay shipping costs or something.

if it says removing the shroud voids warranty, i can almost certainly tell you that RMA will be denied.. they will see thermal paste has been reapplied.. it's actually pretty easy to see if it was done by a person or factory..

[Changis]

1 minute ago, WindowsXP16 said:

Just my bad luck then, had to break as soon as my holidays start. Thanks for the help anyway, I guess I will just use it and see where the road takes me, the GPU is fairly cheap anyway and I can probably upgrade it when it does break.

beat it to hell as long as it lasts then, and start saving up for a replacement  *cough* 1080ti? *cough* lol

[WindowsXP16]

1 hour ago, Changis said:

beat it to hell as long as it lasts then, and start saving up for a replacement  *cough* 1080ti? *cough* lol

Should probably start a new thread, but now my GPU seems to thermal throttle a lot running furmark, even when temps are below 70 degrees Celsius. What could be the cause? 

[HalGameGuru]

On 12/8/2017 at 12:50 AM, WereCatf said:

It's a tantalum capacitor.

yeah I was looking at the wrong set of notations on the PCB.

 

On 12/8/2017 at 3:00 AM, WindowsXP16 said:

Should probably start a new thread, but now my GPU seems to thermal throttle a lot running furmark, even when temps are below 70 degrees Celsius. What could be the cause? 

It's possible that the GPU cannot get fan speed information so its throttling before it gets hotter like it was running with no fan at all. You may have to get a custom BIOS or force a specific speed via something like TRIXX to keep it from throttling before it reaches the actual throttle temp.

[Nicnac]

at this point you could just take the shroud off and zip-tie two case fans to the cooler and have them run on max the whole time.

[WindowsXP16]

6 hours ago, HalGameGuru said:

yeah I was looking at the wrong set of notations on the PCB.

 

It's possible that the GPU cannot get fan speed information so its throttling before it gets hotter like it was running with no fan at all. You may have to get a custom BIOS or force a specific speed via something like TRIXX to keep it from throttling before it reaches the actual throttle temp.

Yeah I figured that was the issue, I cannot change the fan speed at all as the fan header is completely busted, so no hope there. I've removed the GPU and packed it in its original box; just to try my luck on the RMA thing I was planning.

 

5 hours ago, Nicnac said:

at this point you could just take the shroud off and zip-tie two case fans to the cooler and have them run on max the whole time.

I put an intel stock cooler fan on where the fan was and put that in max speed, however the GPU mysteriously ramps ups the temps to 90 after a couple of minutes under load. I have a feeling the blob of solder on the picture I took could be shorting and a high amount of current is gushing though that area hence the temps.