Dual monitor Problems

[PerpetualCharge]

Hey there,

I have just bought a acer 4k monitor and was trying to do a dual monitor setup with my old lg 1080p monitor.

I am using a displayport cable for the 4k and a hdmi for 1080p and only the 1080p monitor seems to work when i go to do dual screen as well as the fact i receive major mouse lag and it also make the 4k monitor the main monitor so every time i open a window to change any thing i cant see it.

I was thinking i might need 2 display ports cables but i have only 1 slot and when i try using just the 4k monitor its locked at 30ps when using the hdmi as the display port seems not to be working.

I am using a rx 580 gpu it thats any help

[PerpetualCharge]

would a dvi to dvi work 60hz if i was to make the monitor only 2k instead

 

[Dissitesuxba11s]

16 minutes ago, PerpetualCharge said:

4k monitor its locked at 30ps when using the hdmi

That HDMI might be an older one since that is the limit of some at 4K.

 

Is Windows detecting both screens when you have both connected?

[PerpetualCharge]

Just now, Dissitesuxba11s said:

That HDMI might be an older one since that is the limit of some at 4K.

 

Is Windows detecting both screens when you have both connected?

yes

 

 

[Dissitesuxba11s]

4 minutes ago, PerpetualCharge said:

yes

 

 

Can you connect the LG monitor using the displayport cable? The DP cable might not be working.

[PerpetualCharge]

Just now, Dissitesuxba11s said:

Can you connect the LG monitor using the displayport cable? The DP cable might not be working.

no the lg monitor only accepts vga and hdmi

[Dissitesuxba11s]

20 minutes ago, PerpetualCharge said:

would a dvi to dvi work 60hz if i was to make the monitor only 2k instead

 

Try the DVI and see if that works.

[PerpetualCharge]

 

Just now, Dissitesuxba11s said:

Try the DVI and see if that works.

ok ill have to go buy one

 

[Dissitesuxba11s]

Just now, PerpetualCharge said:

 

ok ill have to go buy one

 

Not yet. What are the inputs to the 4K monitor?

[PerpetualCharge]

hdmi display mini display and dvi

[PerpetualCharge]

2 minutes ago, Dissitesuxba11s said:

Not yet. What are the inputs to the 4K monitor?

hdmi display mini display and dvi

[Dissitesuxba11s]

2 minutes ago, PerpetualCharge said:

hdmi display mini display and dvi

What are the outputs of the RX580?

[PerpetualCharge]

Just now, Dissitesuxba11s said:

What are the outputs of the RX580?

display hdmi and dvi

[Dissitesuxba11s]

Just now, PerpetualCharge said:

display hdmi and dvi

Just one of each?

[PerpetualCharge]

Just now, Dissitesuxba11s said:

Just one of each?

a lot of displays but the monitor only has 1 display input

[Dissitesuxba11s]

Just now, PerpetualCharge said:

a lot of displays but the monitor only has 1 display input

Does the RX580 have only one HDMI port?

[PerpetualCharge]

Just now, Dissitesuxba11s said:

Does the RX580 have only one HDMI port?

yes, idk y

[PerpetualCharge]

5 minutes ago, Dissitesuxba11s said:

Does the RX580 have only one HDMI port?

so ill go buy a dvi then?

[Dissitesuxba11s]

Just now, PerpetualCharge said:

so ill go buy a dvi then?

That might be the solution. But just to confirm something, were you using the DisplayPort cable that came with the 4K monitor?

[PerpetualCharge]

Just now, Dissitesuxba11s said:

That might be the solution. But just to confirm something, were you using the DisplayPort cable that came with the 4K monitor?

yes

 

[Dissitesuxba11s]

1 minute ago, PerpetualCharge said:

yes

 

That cable should work fine, especially out of the box. I think it might be something with AMD graphics tool. I have an NVIDIA card so I don't know much about AMD GPU's.

[PerpetualCharge]

Fair enough

Just now, Dissitesuxba11s said:

That cable should work fine, especially out of the box. I think it might be something with AMD graphics tool. I have an NVIDIA card so I don't know much about AMD GPU's.

 

[Dissitesuxba11s]

2 minutes ago, PerpetualCharge said:

Fair enough

 

I know you can't see anything when you have both connected, but at least try to see if you can get to the display options to see if you can change anything. 

 

Also, if you are going to get a DVI cable, make sure it is the one compatible with your monitor. I believe you would need a Dual Link DVI cable, but check with your monitor.

[PerpetualCharge]

dual link?

[PerpetualCharge]

Just now, PerpetualCharge said:

dual link?

 

1 minute ago, Dissitesuxba11s said:

I know you can't see anything when you have both connected, but at least try to see if you can get to the display options to see if you can change anything. 

 

Also, if you are going to get a DVI cable, make sure it is the one compatible with your monitor. I believe you would need a Dual Link DVI cable, but check with your monitor.