Is My Graphics Card Broken?

[Devin321]

In July of 2016, I purchased the Rx- 480 because of all the hype that was associated with it's name. For the (almost) year that I have been playing on it, occasional blackouts on my screen would occur for a split second. There was no turning turning off of my fans for the split second that this occurred. This all continued until one day, the entire computer just shut down. I could not get anything to be shown on the screen, so I plugged in the HDMI plug into my i5 6500. Upon plugging this in, a \Bcd error code presented itself in the "Blue screen of Death." I fixed this issue by entering the command prompt and entering a series of commands. After this issue was resolved, I plugged out the HDMI cord from my CPU and plugged it into my GPU, still receiving no display. Everything else worked fine when graphics were based on my CPU, but when I attempt to even turn on the PC, it still fails to display anything. However, once my computer is off and I unplug my HDMI cord from my Rx- 480, my monitor detects that a loss of connection occurs and thus displays "No connection" but if I plug the cord back into my GPU, the monitor turns on to display "No Signal." During my attempts to enter my computer with my graphics card, I found out that sometimes turning off my computer by the power button on the case would be delayed and once it turns off, a short burst will occur with all the fans turning on for less than a split second, and in some cases may even turn on again.

Please help!

Thanks

[DarkBlade2117]

Which exact RX 480?

[Devin321]

2 minutes ago, DarkBlade2117 said:

Which exact RX 480?

GIGABYTE Radeon RX 480 DirectX 12 GV-RX480D5-8GD-B 8GB PCI Express 3.0 x16 ATX Video Card

 

It was the first one before any third party sellers came about

[Devin321]

5 minutes ago, DarkBlade2117 said:

Which exact RX 480?

Could it potentially be the PSU?

[ArduinoBen]

2 minutes ago, Devin321 said:

GIGABYTE Radeon

 

3 minutes ago, Devin321 said:

It was the first one before any third party sellers came about

If the card is from AMD, isn't Gigabyte a third party seller?

[Jurrunio]

iGPU works, so it's graphics-card related.

 

Does you PSU come with another 6pin connector? Try plug in the other one if it does. If no then do you have a dual molex to 6 pin adapter? You can try that.

 

If these don't work, then unfortunately it's the GPU playing up. Try reinstalling the GPU into the PCIe slot.

[Devin321]

1 minute ago, ArduinoBen said:

 

If the card is from AMD, isn't Gigabyte a third party seller?

No clue

[Devin321]

4 minutes ago, Jurrunio said:

iGPU works, so it's graphics-card related.

 

Does you PSU come with another 6pin connector? Try plug in the other one if it does. If no then do you have a dual molex to 6 pin adapter? You can try that.

 

If these don't work, then unfortunately it's the GPU playing up. Try reinstalling the GPU into the PCIe slot.

I've tried both and it doesn't work. My Rx 480 is a 6 pin connector

[genexis_x]

Please provide full specs of your PC

[BubblyCharizard]

RMA it....still have a month on warranty if its almost a year old

[LienusLateTips]

Full specs.

[LienusLateTips]

26 minutes ago, Devin321 said:

Could it potentially be the PSU?

Proabably, what model

[Devin321]

Just now, ZM Fong said:

Please provide full specs of your PC

Intel 6500

GIGABYTE GA-B150M-DS3H

Rx 480

Evga 600W 80+ Bronze

Hyperx 8gb ram

WD Blue

 

[LienusLateTips]

Just now, Devin321 said:

Intel 6500

GIGABYTE GA-B150M-DS3H

Rx 480

Evga 600W 80+ Bronze

Hyperx 8gb ram

WD Blue

 

I'm scared. I think the PSU killed your RX480...

[Devin321]

1 minute ago, JDE said:

I'm scared. I think the PSU killed your RX480...

.... Why?  

[NowThatsDamp]

17 minutes ago, Devin321 said:

.... Why?  

There really is no conclusive evidence here that the PSU is at fault. An 80+ bronze from a company like EVGA is a respectable PSU, that's not a garbage PSU. It could be a million things. Here would be my list:

1.) Unplug the computer from the wall, take card out, put card back in. Works? Yay. Doesn't work? Go to step 2:

2.) Make sure that the PCIE lane is selected as the primary video output in the mobo BIOS. Maybe during the freak out that setting got changed, things got set to default, ect. Works? Yay. Doesn't work? Go to step 3:

3.) Try a different GPU. Works? Then your GPU is dead. RMA yourself a new one. Doesn't work? Go to step 4:

4.) Try a different PSU. Works? Then your PSU is dead. Get yourself a new one. Doesn't work? Um... Make another thread and we will try something else.

[DXMember]

just RMA the damn thing, should still be covered by a warranty - let the manufacturer deal with this

[genexis_x]

1 hour ago, NowThatsDamp said:

There really is no conclusive evidence here that the PSU is at fault. An 80+ bronze from a company like EVGA is a respectable PSU, that's not a garbage PSU. It could be a million things.

It's not garbage, just quite bad.

Please DON'T BUY PSU BY BRAND.