Razer Blade Stealth is extremely overheating (100C). Should I RMA?

[Max_Settings]

I bought a Razer blade stealth back in June of 2016. I have the model with a i7 6500U, 8gb of RAM, and a 1440p display. I always thought that the thermals were higher than they should be, but I didn't worry about it too much. Recently though the thermals have been worse than usual, and my battery life is terrible. So I undervolted the CPU -.100v, which I believe is stable, and ran both the Intel XTU stress test and Prime 95. In both stress tests the CPU is pinned a 100C after less than 10s of testing and the clock speed drops to 2.6-2.7ghz. (I have already checked and nothing is blocking the vents and the laptop is getting proper airflow)

 

XTU

 

Prime95

 

These temps seem way too high, even for an ultrabook. I'm seriously considering RMA it, what do you think? I wanted to thermal paste swap it, but Razer has some BS that they use some special magic thermal paste that works with their coolers and anything else will not work and void your warranty.

[pelark]

Talk to your retailer, it shouldnt be this bad with a locked laptop CPU in a laptop designed for long gaming sessions.

[wzrd]

4 minutes ago, Max_Settings said:

I bought a Razer blade stealth back in June of 2016. I have the model with a i7 6500U, 8gb of RAM, and a 1440p display. I always thought that the thermals were higher than they should be, but I didn't worry about it too much. Recently though the thermals have been worse than usual, and my battery life is terrible. So I undervolted the CPU -.100v, which I believe is stable, and ran both the Intel XTU stress test and Prime 95. In both stress tests the CPU is pinned a 100C after less than 10s of testing and the clock speed drops to 2.6-2.7ghz. (I have already checked and nothing is blocking the vents and the laptop is getting proper airflow)

 

XTU

 

Prime95

 

These temps seem way too high, even for an ultrabook. I'm seriously considering RMA it, what do you think? I wanted to thermal paste swap it, but Razer has some BS that they use some special magic thermal paste that works with their coolers and anything else will not work and void your warranty.

It's not worth voiding your warranty to swap the TIM yourself. If it's still under warranty I would RMA it. Razer tend to be pretty good about this kind of thing.

 

I would agree that it's definitely RMA worthy. Those temps are insane, and definitely not typical or acceptable.

[SeanAngelo]

7 minutes ago, Max_Settings said:

I bought a Razer blade stealth back in June of 2016. I have the model with a i7 6500U, 8gb of RAM, and a 1440p display. I always thought that the thermals were higher than they should be, but I didn't worry about it too much. Recently though the thermals have been worse than usual, and my battery life is terrible. So I undervolted the CPU -.100v, which I believe is stable, and ran both the Intel XTU stress test and Prime 95. In both stress tests the CPU is pinned a 100C after less than 10s of testing and the clock speed drops to 2.6-2.7ghz. (I have already checked and nothing is blocking the vents and the laptop is getting proper airflow)

 

XTU

 

Prime95

 

These temps seem way too high, even for an ultrabook. I'm seriously considering RMA it, what do you think? I wanted to thermal paste swap it, but Razer has some BS that they use some special magic thermal paste that works with their coolers and anything else will not work and void your warranty.

RMA it

[Max_Settings]

Just now, pelark said:

Talk to your retailer, it shouldnt be this bad with a locked laptop CPU in a laptop designed for long gaming sessions.

Well I bought it directly from Razer XD. But I wouldn't say the stealth is designed for long gaming sessions.

[pelark]

Just now, Max_Settings said:

Well I bought it directly from Razer XD. But I wouldn't say the stealth is designed for long gaming sessions.

Then tell them about it. I guess you're right, though it really shouldnt run at 100 degrees at 2.7 GHz undervolted after 10 seconds. 

[RadiatingLight]

RMA it

[NTDaws]

RMA

[Teddy07]

Did you google the razer stealth? They run hot according to google

[Pendragon]

17 minutes ago, pelark said:

Talk to your retailer, it shouldnt be this bad with a locked laptop CPU in a laptop designed for long gaming sessions.

no its not. it is just this bad. and this is the stealth.

 

17 minutes ago, wzrd said:

warranty to swap the TIM yourself.

For Razer it does. They deny all claims if you have so much have opened up the back of the laptop. 

 

24 minutes ago, Max_Settings said:

which

Return it and buy a proper laptop. 

[Max_Settings]

Just now, Teddy07 said:

Did you google the razer stealth? They run hot according to google

Yeah, but I've never seen one this hot, most people I've seen have it around 70-80C, not 100C

[Max_Settings]

Just now, Pendragon said:

no its not. it is just this bad. and this is the stealth.

 

For Razer it does. They deny all claims if you have so much have opened up the back of the laptop. 

 

Return it and buy a proper laptop. 

I don't think I can return it after a year

[Pendragon]

Just now, Max_Settings said:

I don't think I can return it after a year

well RMA and pray. 

[wzrd]

9 minutes ago, Pendragon said:

.For Razer it does. They deny all claims if you have so much have opened up the back of the laptop.  

That's what I said?

 

@Max_Settings I would be very surprised if it wasn't still covered. I think what everyone is trying to say is don't open it up yourself; RMA it and let Razer deal with it.

[Pendragon]

8 minutes ago, wzrd said:

That's what I said?

 

apologies, i literally can't read today rip me

[pbhenry3]

Razer Doesnt use any kind of special thermal paste. It's not even very high quality or anything. I've repaired these things here daily for a year, gelid gc extreme works great.