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Brand new gtx 1070 is dead (I think)

Baby_tenk
By Baby_tenk
in Troubleshooting
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I just got back from vacation and plugged my brand new zotac mini gtx 1070 into my computer when I ran into some problems.  The computer was booting fine but I wasn't getting anything on screen so I unplugged my hdmi from the back of my gpu and plugged it into my mobo and voila, there was my screen working again.  So my computer was working but my gpu wasn't. What can I do to test for sure to see if my 1070 is working or not?

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It's possible that there was a setting that got changed in BIOS to output to iGPU instead of the dGPU, check to see if you see any option like that.

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Current Build Log/PC:

Prior Build Log/PC:

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Does the fans on the GPU spin? Did you install the drivers using Geforce Experience or manually downloaded them?

Personal Desktop":

CPU: Intel Core i7 10700K @5ghz |~| Cooling: bq! Dark Rock Pro 4 |~| MOBO: Gigabyte Z490UD ATX|~| RAM: 16gb DDR4 3333mhzCL16 G.Skill Trident Z |~| GPU: RX 6900XT Sapphire Nitro+ |~| PSU: Corsair TX650M 80Plus Gold |~| Boot:  SSD WD Green M.2 2280 240GB |~| Storage: 1x3TB HDD 7200rpm Seagate Barracuda + SanDisk Ultra 3D 1TB |~| Case: Fractal Design Meshify C Mini |~| Display: Toshiba UL7A 4K/60hz |~| OS: Windows 10 Pro.

Luna, the temporary Desktop:

CPU: AMD R9 7950XT  |~| Cooling: bq! Dark Rock 4 Pro |~| MOBO: Gigabyte Aorus Master |~| RAM: 32G Kingston HyperX |~| GPU: AMD Radeon RX 7900XTX (Reference) |~| PSU: Corsair HX1000 80+ Platinum |~| Windows Boot Drive: 2x 512GB (1TB total) Plextor SATA SSD (RAID0 volume) |~| Linux Boot Drive: 500GB Kingston A2000 |~| Storage: 4TB WD Black HDD |~| Case: Cooler Master Silencio S600 |~| Display 1 (leftmost): Eizo (unknown model) 1920x1080 IPS @ 60Hz|~| Display 2 (center): BenQ ZOWIE XL2540 1920x1080 TN @ 240Hz |~| Display 3 (rightmost): Wacom Cintiq Pro 24 3840x2160 IPS @ 60Hz 10-bit |~| OS: Windows 10 Pro (games / art) + Linux (distro: NixOS; programming and daily driver)
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Did you plug the PCIe power in?

Cor Caeruleus Reborn v6

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CPU: Intel - Core i7-8700K

CPU Cooler: be quiet! - PURE ROCK 
Thermal Compound: Arctic Silver - 5 High-Density Polysynthetic Silver 3.5g Thermal Paste 
Motherboard: ASRock Z370 Extreme4
Memory: G.Skill TridentZ RGB 2x8GB 3200/14
Storage: Samsung - 850 EVO-Series 500GB 2.5" Solid State Drive 
Storage: Samsung - 960 EVO 500GB M.2-2280 Solid State Drive
Storage: Western Digital - Blue 2TB 3.5" 5400RPM Internal Hard Drive
Storage: Western Digital - BLACK SERIES 3TB 3.5" 7200RPM Internal Hard Drive
Video Card: EVGA - 970 SSC ACX (1080 is in RMA)
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Power Supply: EVGA - SuperNOVA P2 750W with CableMod blue/black Pro Series
Optical Drive: LG - WH16NS40 Blu-Ray/DVD/CD Writer 
Operating System: Microsoft - Windows 10 Pro OEM 64-bit and Linux Mint Serena
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2 minutes ago, Princess Cadence said:

Does the fans on the GPU spin? Did you install the drivers using Geforce Experience or manually downloaded them?

Fans spin but I need to install drivers, that's probably it I'm a noob to all this

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1 minute ago, Baby_tenk said:

Fans spin but I need to install drivers, that's probably it I'm a noob to all this

Use the motherboard's HDMI then to use the onboard graphics, get online and download Geforce Experience, create an account which is fast and easy and put it to update all drivers, once it is done shut the PC off re-switch the cable to the GPU and it should work just fine.

Personal Desktop":

CPU: Intel Core i7 10700K @5ghz |~| Cooling: bq! Dark Rock Pro 4 |~| MOBO: Gigabyte Z490UD ATX|~| RAM: 16gb DDR4 3333mhzCL16 G.Skill Trident Z |~| GPU: RX 6900XT Sapphire Nitro+ |~| PSU: Corsair TX650M 80Plus Gold |~| Boot:  SSD WD Green M.2 2280 240GB |~| Storage: 1x3TB HDD 7200rpm Seagate Barracuda + SanDisk Ultra 3D 1TB |~| Case: Fractal Design Meshify C Mini |~| Display: Toshiba UL7A 4K/60hz |~| OS: Windows 10 Pro.

Luna, the temporary Desktop:

CPU: AMD R9 7950XT  |~| Cooling: bq! Dark Rock 4 Pro |~| MOBO: Gigabyte Aorus Master |~| RAM: 32G Kingston HyperX |~| GPU: AMD Radeon RX 7900XTX (Reference) |~| PSU: Corsair HX1000 80+ Platinum |~| Windows Boot Drive: 2x 512GB (1TB total) Plextor SATA SSD (RAID0 volume) |~| Linux Boot Drive: 500GB Kingston A2000 |~| Storage: 4TB WD Black HDD |~| Case: Cooler Master Silencio S600 |~| Display 1 (leftmost): Eizo (unknown model) 1920x1080 IPS @ 60Hz|~| Display 2 (center): BenQ ZOWIE XL2540 1920x1080 TN @ 240Hz |~| Display 3 (rightmost): Wacom Cintiq Pro 24 3840x2160 IPS @ 60Hz 10-bit |~| OS: Windows 10 Pro (games / art) + Linux (distro: NixOS; programming and daily driver)
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3 minutes ago, Princess Cadence said:

Use the motherboard's HDMI then to use the onboard graphics, get online and download Geforce Experience, create an account which is fast and easy and put it to update all drivers, once it is done shut the PC off re-switch the cable to the GPU and it should work just fine.

Thank you very much

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15 minutes ago, Baby_tenk said:

Thank you very much

Check BIOS, too. You can get visual output off of a GPU without drivers installed, but you can't get visual output off of a GPU if BIOS is pointing it to the iGPU.

I enjoy buying junk and sinking more money than it's worth into it to make it less junk.

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Also if the drivers don't work than as the other person said check if dgpu instead or igpu is in your BIOS but it could also be called pcie graphics.

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15 minutes ago, aisle9 said:

Check BIOS, too. You can get visual output off of a GPU without drivers installed, but you can't get visual output off of a GPU if BIOS is pointing it to the iGPU.

How do I check that?

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1 minute ago, Baby_tenk said:

How do I check that?

When you boot up the PC, hit delete to access the BIOS menu. Beyond that, check your motherboard manual to see what the right settings are. There should be a very obvious one for directing visual output to the GPU, the iGPU or auto. Set it to GPU.

I enjoy buying junk and sinking more money than it's worth into it to make it less junk.

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1 minute ago, aisle9 said:

When you boot up the PC, hit delete to access the BIOS menu. Beyond that, check your motherboard manual to see what the right settings are. There should be a very obvious one for directing visual output to the GPU, the iGPU or auto. Set it to GPU.

Can I do that with my screen plugged into the mobo?

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1 hour ago, Baby_tenk said:

Can I do that with my screen plugged into the mobo?

Yes

I enjoy buying junk and sinking more money than it's worth into it to make it less junk.

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