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Should I be worried? (Newish WD Blue clicking)

Muleworx
Go to solution Solved by Captain_WD,

Hey everyone,

 

So I have a 1TB Western digital blue hardware it about 4 months old. I went to turn on my pc and it was stuck in the POST screen for about 5 mins and all I could hear was I think the hard drive clicking. I hit the reset button and then it booted fine. Right away I ran a back up. What should I do?

 

I am running windows 10 also

 

Thank you,

 

Ryan

 

Hey there Muleworx,
 
I'd try scanning the drive with WD Data Lifeguard Diagnostic and see if the drive passes both the quick and the extended tests: http://products.wdc.com/support/kb.ashx?id=jNERWc
Also post the S.M.A.R.T. status of the drive here so we can guve you further info on the drive's condition. 
Good job backin up your data ASAP, that's a good thing to do. 
Do try restarting your system several times and see if the issue appears again. :)
Post back with some results,
 
Captain_WD.

Hey everyone,

 

So I have a 1TB Western digital blue hardware it about 4 months old. I went to turn on my pc and it was stuck in the POST screen for about 5 mins and all I could hear was I think the hard drive clicking. I hit the reset button and then it booted fine. Right away I ran a back up. What should I do?

 

I am running windows 10 also

 

Thank you,

 

Ryan

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(ayyyy s2340m buddies) 

 

Have you tried getting into the bios? if you cant it could be a motherboard issue 

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Laptop |CPU - i7 4720hq|GPU - 960m 2gb|Ram - 8gb 2x4|Model - y50-70 Touch|SSD - 240gb Patriot drive|Display - 1920x1080 IPS touch

 

 

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I'd check your warranty and get a replacement. Running a clicking hard drive is risky business.

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(ayyyy s2340m buddies) 

 

Have you tried getting into the bios? if you cant it could be a motherboard issue 

:) Nah I didn't try that because it is working perfectly fine now. Just scared to restart it now haha

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I would be worried, but that's just me.  Glad you got a backup; that's by far the most important thing here.

Solve your own audio issues  |  First Steps with RPi 3  |  Humidity & Condensation  |  Sleep & Hibernation  |  Overclocking RAM  |  Making Backups  |  Displays  |  4K / 8K / 16K / etc.  |  Do I need 80+ Platinum?

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I'd check your warranty and get a replacement. Running a clicking hard drive is risky business.

Yea ill look into that. It was only clicking booting up

 

Open up the Hard drive and see if it shows any signs of damage

I think ill pass on that one lol thanks

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Open up the Hard drive and see if it shows any signs of damage

e902a6e8e2aa26cdb0fc3f63c1fd17a402d0599b

Solve your own audio issues  |  First Steps with RPi 3  |  Humidity & Condensation  |  Sleep & Hibernation  |  Overclocking RAM  |  Making Backups  |  Displays  |  4K / 8K / 16K / etc.  |  Do I need 80+ Platinum?

If you can read this you're using the wrong theme.  You can change it at the bottom.

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Hey everyone,

 

So I have a 1TB Western digital blue hardware it about 4 months old. I went to turn on my pc and it was stuck in the POST screen for about 5 mins and all I could hear was I think the hard drive clicking. I hit the reset button and then it booted fine. Right away I ran a back up. What should I do?

 

I am running windows 10 also

 

Thank you,

 

Ryan

 

Hey there Muleworx,
 
I'd try scanning the drive with WD Data Lifeguard Diagnostic and see if the drive passes both the quick and the extended tests: http://products.wdc.com/support/kb.ashx?id=jNERWc
Also post the S.M.A.R.T. status of the drive here so we can guve you further info on the drive's condition. 
Good job backin up your data ASAP, that's a good thing to do. 
Do try restarting your system several times and see if the issue appears again. :)
Post back with some results,
 
Captain_WD.

If this helped you, like and choose it as best answer - you might help someone else with the same issue. ^_^
WDC Representative, http://www.wdc.com/ 

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In my opinion you should always be worried whenever dealing with a WD Blue at all.

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If you want I could also link you original SeaTools which has yet to fail me on sub 2TB drives. Yes I'm talking the DOS TEXT version. Otherwise I'd recommend the same but Hitachi Drive fitness test.

Sorry @CaptainWD but you guys don't have something that low level you can't boot to. Old School tools FTW. (you guys did get part of HGST so does it kinda count?)

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Hey there Muleworx,
 
I'd try scanning the drive with WD Data Lifeguard Diagnostic and see if the drive passes both the quick and the extended tests: http://products.wdc.com/support/kb.ashx?id=jNERWc
Also post the S.M.A.R.T. status of the drive here so we can guve you further info on the drive's condition. 
Good job backin up your data ASAP, that's a good thing to do. 
Do try restarting your system several times and see if the issue appears again. :)
Post back with some results,
 
Captain_WD.

 

Thanks for the info! I will try that tonight :)

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Hey there Muleworx,
 
I'd try scanning the drive with WD Data Lifeguard Diagnostic and see if the drive passes both the quick and the extended tests: http://products.wdc.com/support/kb.ashx?id=jNERWc
Also post the S.M.A.R.T. status of the drive here so we can guve you further info on the drive's condition. 
Good job backin up your data ASAP, that's a good thing to do. 
Do try restarting your system several times and see if the issue appears again. :)
Post back with some results,
 
Captain_WD.

 

Here is what I got... Maybe it was a fluke.. Thank you for the cool tool though!

post-194632-0-09323500-1444183540.png

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~snip~

 

Yes, according to WD DLG the drive should be safe to use. I'd get and post the S.M.A.R.T. status with RAW values too, just to be on the safe side here. :) As @TheProfosist recommended, lower-level checkups should provide you even more detailed info about the drive's condition. :)
 
Captain_WD.

If this helped you, like and choose it as best answer - you might help someone else with the same issue. ^_^
WDC Representative, http://www.wdc.com/ 

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Yes, according to WD DLG the drive should be safe to use. I'd get and post the S.M.A.R.T. status with RAW values too, just to be on the safe side here. :) As @TheProfosist recommended, lower-level checkups should provide you even more detailed info about the drive's condition. :)

Captain_WD.

When you want to post gobs of text like this sort of data I suggest using pastebin.

Also if you need images of those tools let me know as they may be hard to track down due to their age.

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