WHAT DO I DO!?!?!?!

[Guest]

What to do?! Here is my conversation with an un-named Nvidia executive that I had today:

 

ME:

 

    Hello, Sir. I have purchased 5 Nvidia graphics cards in one year (660, 770, 650, 970, 960). They all have been incredible except for the 970. I attempted to return it to Newegg (I felt that something was wrong with the performance which ended up being the VRAM) but they did not accept my return. I was not able to sell it on eBay with success. So I needed to sell my entire system (I was planning to change parts anyways so if I was going to sell one I might as well sell them all). I paid about $1500 for the parts. I was only able to sell the PC for $1050 after 3 months of trying. I had to pay fees to eBay and shipping was about $100. I got about $800 from it all. So, I pretty much lost $700 from the miscommunication between the design and advertisement teams and Newegg refusing return. But with that $800 guess what I bought? New parts for my secondary PC including a GTX 960 from MSI. I was still a loyal customer after I was indirectly and unintentionally taken $700. Also I made a positive video over the GTX 970 that has gained over 10,000 views on YouTube and swayed a decent number of purchases from positive reactions to performance and conversations in the comments. I like Nvidia. I will support your company as long as you make good products. I even have a Shield. I know that you have a lot going on with law suits over this. I just think that $40 from Newegg can’t compensate for $700 indirectly lost. Yes it was my decision to sell the computer. But I would’ve never had to sell it if the 970 didn’t have VRAM problems. Thank you for your time. I can provide proof of purchase (and selling) of every item mentioned here if you would like.


*Just to clarify I am not asking you for $700 (I would have to be stupid to do that) I am simply letting you be aware of my situation.*

 

HIM: 

 

Hi Andrew,

Thanks for your note, Jensen is traveling and asked me to get back to you.

We all work very hard to build great products for gamers, that is why I love working at NVIDIA.

I appreciate your support as a GeForce gamer and especially for promoting the GTX970 on Youtube.

Personally, I believe the GTX970 is the best product we have ever offered by most measures; performance, power, price, memory.

I am not sure what performance problems you saw with the GTX970, but I am pretty certain we could have addressed them.

That said, I am sorry we disappointed you with our communication about the GTX970 memory architecture, and that you decided to sell your system.

It is a small token, but if you are interested in some NVIDIA gear to decorate yourself or your PC, I can get some out to you.

I hope we can win back your trust.

 

 

ME:

 

Oh that would be great! My address is: -------------------

 

Also, I know you usually work with Corsair but if you could maybe ask Fractal Josh if I can obtain an R4 side panel from somewhere that'd be great. Thanks for the quick response. 

 

Should I maybe come across as a leech and ask for more? I asked a few people and they all said to ask them for $700 straight up and what not. Similarly, others said that $10 worth of stickers is no compensation at all. WHAT TO DO?!!?

 

[givingtnt]

wat

[Jade]

He owes you no compensation; technically you do have 4gb of VRAM, just 3.5GB is fast, .5GB is slower.

[C0LL0SS0S]

TBH even if they sell you stickers they did more than they have to so be nice and get whatever you need.

But selling the PC was kinda stupid IMO

[Guest]

They're not going to give you any money, trust me.

And selling that PC was a bad idea. A very very very very very bad idea...

[79wjd]

I don't understand...

 

You bought a 970 and didn't get the performance you wanted (because what are benchmarks/reviews? amirite?) so rather than selling and replacing the 970 you sold the entire system... 

[Prikk]

If I read it correctly... You sold your entire system on Ebay because of your GTX 970, then you blame on it Nvidia for the lost?

You should be happy they're offering you goodies...

[DaedalusOS]

Y... You sold your entire system just because you didn't get .5 GB that ran the same speed? The 970 is an amazing graphics card, and IMO the hate its getting right now is totally unnecessary.

 

Ask for more? What the fuck? You're lucky that they are offering you stickers.

 

"But I would’ve never had to sell it if the 970 didn’t have VRAM problems. "

 

That makes me want to slam my head on this desk right now...

 

NVIDIA doesn't owe you jack shit. Don't ask for anything.

[Prikk]

Y... You sold your entire system just because you didn't get .5 GB that ran the same speed? The 970 is an amazing graphics card, and IMO the hate its getting right now is totally unnecessary.

 

Ask for more? What the fuck? You're lucky that they are offering you stickers.

 

"But I would’ve never had to sell it if the 970 didn’t have VRAM problems. "

 

That makes me want to slam my head on this desk right now...

Just imagine working at Nvidia PR and getting hundreds of these emails daily.....

[Victorious Secret]

You sold that system at a loss and then built one with a 960? 

 

You're own damn fault. Should've kept that system as that system was just fine. No one told you to sell at a loss or sell at all. 

[ttam]

QQ

 

Not like you were even close to using 2gb of vram. Sounds like you just fell into the trap of following what everyone else was complaining about so this is your own damn fault. 

[Guest Kloaked]

My response to this would be against CoC, so...

 

Have a nice day. I hope you get what you want

 

You entitled person that I wish I could call even more explicit names.

[Rohith_Kumar_Sp]

i don't even ? wat ? 
 

 

[DaedalusOS]

Just imagine working at Nvidia PR and getting hundreds of these emails daily.....

 

OH NO! MY GRAPHICS CARD THAT CAN RUN PRETTY MUCH ANY GAME AT HIGH RIGHT NOW HAS .5 GB SLOWER THAN THE REST! OBVIOUSLY COMPLETE WASTE OF MONEY!

 

/sarcasm >mfw

[Guest]

I don't understand...

 

You bought a 970 and didn't get the performance you wanted (because what are benchmarks/reviews? amirite?) so rather than selling and replacing the 970 you sold the entire system... 

I don't know but mine may have been defective to some extent. I never got the same fps as others.

[Guest]

OH NO! MY GRAPHICS CARD THAT CAN RUN PRETTY MUCH ANY GAME AT HIGH RIGHT NOW HAS .5 GB SLOWER THAN THE REST! OBVIOUSLY COMPLETE WASTE OF MONEY!

 

/sarcasm >mfw

Oh I sent it directly to the CEO. Got a response in a day from another exec.

[79wjd]

I don't know but mine may have been defective to some extent. I never got the same fps as others.

Let's assume it was an issue with the card....

 

You sell the card and buy a new/different card; you don't sell the entire system and then buy one with a 960, as that surely won't perform better (not to mention you losing $700 in the process...). 

 

Also, the performance impact could easily have been caused by your 3820 depending on the clock speed/games. 

[Guest]

QQ

 

Not like you were even close to using 2gb of vram. Sounds like you just fell into the trap of following what everyone else was complaining about so this is your own damn fault. 

I was not getting correct performance even before the controversy. I may have had a defective card.

[Rohith_Kumar_Sp]

I don't know but mine may have been defective to some extent. I never got the same fps as others.

how long have you been into PC gaming ? just curious is all 

[Guest]

Let's assume it was an issue with the card....

 

You sell the card and buy a new/different card; you don't sell the entire system and then buy one with a 960, as that surely won't perform better (not to mention you losing $700 in the process...). 

 

Also, the performance impact could easily have been caused by your 3820 depending on the clock speed/games. 

The 3820 didn't have a single issue. Another weird thing about the card was that I put it under a 120mm cooler and it was getting very strange temps ( installed it twice to make sure that I was correct). Also, the card wasn't hitting any overclocks that I set no matter what voltage.

[Guest]

how long have you been into PC gaming ? just curious is all 

14 months

[Guest]

He owes you no compensation; technically you do have 4gb of VRAM, just 3.5GB is fast, .5GB is slower.

Always capped out at 3.5.... still got choppy frames in Shadow of Mordor.

[GlassBomb]

I think it's weird that you weren't able to sell off the 970, if this was before the whole controversy that was going on. You should have easily gotten towards 300 for it.

[Rohith_Kumar_Sp]

14 months

all you had to do was ask the LTT community about your problem , and we would have guided you , instead of making a decision you are regretting right now, that , or you are incredibly rich /s 

[Guest]

I think it's weird that you weren't able to sell off the 970, if this was before the whole controversy that was going on. You should have easily gotten towards 300 for it.

People were being absurd when I was asking $350 for my $400 card that I used for a month. People were offering $200.