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What Can I Do About This?

Darkman
By Darkman
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Go to solution Solved by Darkman,

you underestimate how little you matter to each employee.

Sure, they need to respect you, but come on. 

I work in a small company that only has 14 (soon to be 15) people working there.

We have to deal with not one, not two, not even three valleys of people, but four! 

We simply, however much we want to and do try, cannot make every single person happy.

All you have to do is scale that up for a bigger company.

And when you talk to a person that has never heard of you as a customer, and start off by yelling and screaming saying "THIS GUY DID THIS AND SAID THIS AND BLAH BLAH BLAH" that rep is going to shun you off and try to get rid of you ASAP. 

If you go in, nicely explain the issue you are having and kindly note that you have been dealing with this for months, i 100% assure you, you will get what you were looking for.   I will never understand the idea people have that if you yell at someone that is trying to help you,  they will bend over and take you up the ass. They won't.

 

 

Back on topic; Your ping to google was fine, it must be the other end that you were pinging before.

I know, I know. But it isn't a red flag at all when everyone not related to the owner doesn't get anywhere near their rated speeds and everyone related to the owner, (I know his sons) gets higher than rated speeds..

I have family working for small companies, I realize they cannot suit every single persons needs. I just think it is quite irritating when calling for two months, and sending emails doesn't get their attention at all. You think they wouldn't do this. I can understand a few calls from 2-3, but everyone since we got it.

 

Anyway, after this week I will be switching to Frontiers unlimited DSL package with 6Mb/s down and 1Mb/s up.

Posted

Well, I was getting my rated speeds since I finally got a hold of my internet provider... Now I'm getting every packet lost and shit speeds with god awful ping..

c917a2ef58f915be3045ebaf363de432.png

3879310335.png

 

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Senor Shiny: Main- CPU Intel i7 6700k 4.7GHz @1.42v | RAM G.Skill TridentZ CL16 3200 | GPU Asus Strix GTX 1070 (2100/2152) | Motherboard ASRock Z170 OC Formula | HDD Seagate 1TB x2 | SSD 850 EVO 120GB | CASE NZXT S340 (Black) | PSU Supernova G2 750W  | Cooling NZXT Kraken X62 w/Vardars
Secondary (Plex): CPU Intel Xeon E3-1230 v3 @1.099v | RAM Samsun Wonder 16GB CL9 1600 (sadly no oc) | GPU Asus GTX 680 4GB DCII | Motherboard ASRock H97M-Pro4 | HDDs Seagate 1TB, WD Blue 1TB, WD Blue 3TB | Case Corsair Air 240 (Black) | PSU EVGA 600B | Cooling GeminII S524

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(Deceased) DangerousNotDell- CPU AMD AMD FX 8120 @4.8GHz 1.42v | GPU Asus GTX 680 4GB DCII | RAM Samsung Wonder 8GB (CL9 2133MHz 1.6v) | Motherboard Asus Crosshair V Formula-Z | Cooling EVO 212 | Case Rosewill Redbone | PSU EVGA 600B | HDD Seagate 1TB

DangerousNotDell New Parts For Main Rig Build Log, Señor Shiny  I am a beautiful person. The comments for your help. I have to be a good book. I have to be a good book. I have to be a good book.

 

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Posted

Call your ISP again...

Mutsuki:

CPU: AMD A8 5600K @ 4.2GHz | Motherboard: Gigabyte GA-F2A55M-DS2 (rev. 1.0) | RAM: 2 x Kingston Low Profile 4GB 1333MHz | GPU: Sapphire R7 260X OC 2GB DDR5 2xDVI | HDD0: Seagate Barracuda 500GB 7200RPM 3.5" (SATA II) | HDD1: WD Elements (WD Blue 1TB 3.5" SATA II) connected via USB 2.0 | HDD2: Seagate Barracuda 1TB 7200rpm (SATA II) | DVD: Samsung DVD+RW combo drive | PSU: FSP Hexa 600W | Case: Aerocool PGS V | Cooling: DeepCool Gammaxx S40 (stock fan), 2x 120mm Aerocool fan 1xDeepCool 120mm fan from a scrapped heatsink

eMachines D732Z | CPU: Intel Pentium D P6100 | GPU: Intel HD 3000 | RAM: 2x Kingston ValueRAM 2GB 1066MHz SODIMM | HDD: Hitachi 320GB 5600RPM

Acer ES13 | CPU: Intel Pentium N4200 | GPU:  Intel HD 505 | RAM: 1x 4GB (unidentified) DDR3L | HDD: (unidentified) 500GB 5600RPM

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Posted
  • Author

Call your ISP again...

I have been for two months... And then they finally answered and this happens.

 

Spoiler

Senor Shiny: Main- CPU Intel i7 6700k 4.7GHz @1.42v | RAM G.Skill TridentZ CL16 3200 | GPU Asus Strix GTX 1070 (2100/2152) | Motherboard ASRock Z170 OC Formula | HDD Seagate 1TB x2 | SSD 850 EVO 120GB | CASE NZXT S340 (Black) | PSU Supernova G2 750W  | Cooling NZXT Kraken X62 w/Vardars
Secondary (Plex): CPU Intel Xeon E3-1230 v3 @1.099v | RAM Samsun Wonder 16GB CL9 1600 (sadly no oc) | GPU Asus GTX 680 4GB DCII | Motherboard ASRock H97M-Pro4 | HDDs Seagate 1TB, WD Blue 1TB, WD Blue 3TB | Case Corsair Air 240 (Black) | PSU EVGA 600B | Cooling GeminII S524

Spoiler

(Deceased) DangerousNotDell- CPU AMD AMD FX 8120 @4.8GHz 1.42v | GPU Asus GTX 680 4GB DCII | RAM Samsung Wonder 8GB (CL9 2133MHz 1.6v) | Motherboard Asus Crosshair V Formula-Z | Cooling EVO 212 | Case Rosewill Redbone | PSU EVGA 600B | HDD Seagate 1TB

DangerousNotDell New Parts For Main Rig Build Log, Señor Shiny  I am a beautiful person. The comments for your help. I have to be a good book. I have to be a good book. I have to be a good book.

 

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Posted

switch internet. they obviously want you to switch.

"If it has tits or tires, at some point you will have problems with it." -@vinyldash303

this is probably the only place i'll hang out anymore: http://linustechtips.com/main/topic/274320-the-long-awaited-car-thread/

 

Current Rig: Intel Core 2 Quad Q6600, Abit IN9-32MAX nForce 680i board, Galaxy GT610 1GB DDR3 gpu, Cooler Master Mystique 632S Full ATX case, 1 2TB Seagate Barracuda SATA and 1x200gb Maxtor SATA drives, 1 LG SATA DVD drive, Windows 10. All currently runs like shit :D 

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Posted

Contact your ISP again and tell them to fix it

NEW PC build: Blank Heaven   minimalist white and black PC     Old S340 build log "White Heaven"        The "LIGHTCANON" flashlight build log        Project AntiRoll (prototype)        Custom speaker project

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Ryzen 3950X | AMD Vega Frontier Edition | ASUS X570 Pro WS | Corsair Vengeance LPX 64GB | NZXT H500 | Seasonic Prime Fanless TX-700 | Custom loop | Coolermaster SK630 White | Logitech MX Master 2S | Samsung 980 Pro 1TB + 970 Pro 512GB | Samsung 58" 4k TV | Scarlett 2i4 | 2x AT2020

 

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Posted
  • Author

switch internet. they obviously want you to switch.

Well I'm not going back to a $150 t1 line with 1.5Mb/s down and .5Mb/s up which was really .1Mb/s down and .5Mb/s up... :(

 

Spoiler

Senor Shiny: Main- CPU Intel i7 6700k 4.7GHz @1.42v | RAM G.Skill TridentZ CL16 3200 | GPU Asus Strix GTX 1070 (2100/2152) | Motherboard ASRock Z170 OC Formula | HDD Seagate 1TB x2 | SSD 850 EVO 120GB | CASE NZXT S340 (Black) | PSU Supernova G2 750W  | Cooling NZXT Kraken X62 w/Vardars
Secondary (Plex): CPU Intel Xeon E3-1230 v3 @1.099v | RAM Samsun Wonder 16GB CL9 1600 (sadly no oc) | GPU Asus GTX 680 4GB DCII | Motherboard ASRock H97M-Pro4 | HDDs Seagate 1TB, WD Blue 1TB, WD Blue 3TB | Case Corsair Air 240 (Black) | PSU EVGA 600B | Cooling GeminII S524

Spoiler

(Deceased) DangerousNotDell- CPU AMD AMD FX 8120 @4.8GHz 1.42v | GPU Asus GTX 680 4GB DCII | RAM Samsung Wonder 8GB (CL9 2133MHz 1.6v) | Motherboard Asus Crosshair V Formula-Z | Cooling EVO 212 | Case Rosewill Redbone | PSU EVGA 600B | HDD Seagate 1TB

DangerousNotDell New Parts For Main Rig Build Log, Señor Shiny  I am a beautiful person. The comments for your help. I have to be a good book. I have to be a good book. I have to be a good book.

 

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Posted

I have been for two months... And then they finally answered and this happens.

 

Switch ISPs... If they don't take care of their customers, they deserve to lose them...

 

Go to their shop and show the speedtest results for maximum effectiveness... Make sure to speak in a loud voice about your experience to scare away any new subscribers inside the shop...

Mutsuki:

CPU: AMD A8 5600K @ 4.2GHz | Motherboard: Gigabyte GA-F2A55M-DS2 (rev. 1.0) | RAM: 2 x Kingston Low Profile 4GB 1333MHz | GPU: Sapphire R7 260X OC 2GB DDR5 2xDVI | HDD0: Seagate Barracuda 500GB 7200RPM 3.5" (SATA II) | HDD1: WD Elements (WD Blue 1TB 3.5" SATA II) connected via USB 2.0 | HDD2: Seagate Barracuda 1TB 7200rpm (SATA II) | DVD: Samsung DVD+RW combo drive | PSU: FSP Hexa 600W | Case: Aerocool PGS V | Cooling: DeepCool Gammaxx S40 (stock fan), 2x 120mm Aerocool fan 1xDeepCool 120mm fan from a scrapped heatsink

eMachines D732Z | CPU: Intel Pentium D P6100 | GPU: Intel HD 3000 | RAM: 2x Kingston ValueRAM 2GB 1066MHz SODIMM | HDD: Hitachi 320GB 5600RPM

Acer ES13 | CPU: Intel Pentium N4200 | GPU:  Intel HD 505 | RAM: 1x 4GB (unidentified) DDR3L | HDD: (unidentified) 500GB 5600RPM

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Posted

Well I'm not going back to a $150 t1 line with 1.5Mb/s down and .5Mb/s up which was really .1Mb/s down and .5Mb/s up... :(

well i got shit internet too but low ping.

"If it has tits or tires, at some point you will have problems with it." -@vinyldash303

this is probably the only place i'll hang out anymore: http://linustechtips.com/main/topic/274320-the-long-awaited-car-thread/

 

Current Rig: Intel Core 2 Quad Q6600, Abit IN9-32MAX nForce 680i board, Galaxy GT610 1GB DDR3 gpu, Cooler Master Mystique 632S Full ATX case, 1 2TB Seagate Barracuda SATA and 1x200gb Maxtor SATA drives, 1 LG SATA DVD drive, Windows 10. All currently runs like shit :D 

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Posted

Well, I think Charter Communications should rebranded to Crappy Communications if they're providing that kind of internet service. ;)

ON A 7 MONTH BREAK FROM THESE LTT FORUMS. WILL BE BACK ON NOVEMBER 5th.


Advisor in the 'Displays' Sub-forum | Sony Vegas Pro Enthusiast & Advisor


 † Tech Tips Christian Fellowship Founder & Coordinator †

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well I got crap internet too, but low ping.

What ISP are you with, may I ask, Terry?

ON A 7 MONTH BREAK FROM THESE LTT FORUMS. WILL BE BACK ON NOVEMBER 5th.


Advisor in the 'Displays' Sub-forum | Sony Vegas Pro Enthusiast & Advisor


 † Tech Tips Christian Fellowship Founder & Coordinator †

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Posted

try clearing your dns and cache and try the speed test again. 

 

Windows + R > CMD.EXE > ipconfig /release then ipconfig /renew then ipconfig /flushdns close the window close browser and reopen it and run speed test post what you get

Please Quote so i know you have replied. | If we have provided a solution to your problem mark it with answer found.

And also please read the COC and avoid the embarrassment and lecture that will ensue.

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Posted

My connection has been doing the exact same thing. Before this started happening, I contacted them about business class price quotes and mentioned that ping was the only thing I was worried about. Ever since then, when I try to play games or download something my internet gets hit down to the exact same speeds as OP. I pay ~$50 USD for 1Mbps down and .3Mbps up

317 is watching. 317 is everywhere. 317 is life.

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Posted

try clearing your dns and cache and try the speed test again. 

 

Windows + R > CMD.EXE > ipconfig /release then ipconfig /renew then ipconfig /flushdns close the window close browser and reopen it and run speed test post what you get

My evil twin! Do nothing he tells you to ;) lol

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Posted

What ISP are you with, may I ask, Terry?

I'm with AT&T. I actually like my low ping, but i guess it's only on ltt that i get low ping. of like 15ms here.

"If it has tits or tires, at some point you will have problems with it." -@vinyldash303

this is probably the only place i'll hang out anymore: http://linustechtips.com/main/topic/274320-the-long-awaited-car-thread/

 

Current Rig: Intel Core 2 Quad Q6600, Abit IN9-32MAX nForce 680i board, Galaxy GT610 1GB DDR3 gpu, Cooler Master Mystique 632S Full ATX case, 1 2TB Seagate Barracuda SATA and 1x200gb Maxtor SATA drives, 1 LG SATA DVD drive, Windows 10. All currently runs like shit :D 

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Posted
  • Author

try clearing your dns and cache and try the speed test again. 

 

Windows + R > CMD.EXE > ipconfig /release then ipconfig /renew then ipconfig /flushdns close the window close browser and reopen it and run speed test post what you get

3879361231.png

Well... :( And my internet went out.

7920d8949f6dba38bcaa03c85e75b420.png

 

Spoiler

Senor Shiny: Main- CPU Intel i7 6700k 4.7GHz @1.42v | RAM G.Skill TridentZ CL16 3200 | GPU Asus Strix GTX 1070 (2100/2152) | Motherboard ASRock Z170 OC Formula | HDD Seagate 1TB x2 | SSD 850 EVO 120GB | CASE NZXT S340 (Black) | PSU Supernova G2 750W  | Cooling NZXT Kraken X62 w/Vardars
Secondary (Plex): CPU Intel Xeon E3-1230 v3 @1.099v | RAM Samsun Wonder 16GB CL9 1600 (sadly no oc) | GPU Asus GTX 680 4GB DCII | Motherboard ASRock H97M-Pro4 | HDDs Seagate 1TB, WD Blue 1TB, WD Blue 3TB | Case Corsair Air 240 (Black) | PSU EVGA 600B | Cooling GeminII S524

Spoiler

(Deceased) DangerousNotDell- CPU AMD AMD FX 8120 @4.8GHz 1.42v | GPU Asus GTX 680 4GB DCII | RAM Samsung Wonder 8GB (CL9 2133MHz 1.6v) | Motherboard Asus Crosshair V Formula-Z | Cooling EVO 212 | Case Rosewill Redbone | PSU EVGA 600B | HDD Seagate 1TB

DangerousNotDell New Parts For Main Rig Build Log, Señor Shiny  I am a beautiful person. The comments for your help. I have to be a good book. I have to be a good book. I have to be a good book.

 

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Posted

3879361231.png

Well... :( And my internet went out.

7920d8949f6dba38bcaa03c85e75b420.png

Try a differenct server. If that server is very far, you won't get good speeds, obviously.

"If it has tits or tires, at some point you will have problems with it." -@vinyldash303

this is probably the only place i'll hang out anymore: http://linustechtips.com/main/topic/274320-the-long-awaited-car-thread/

 

Current Rig: Intel Core 2 Quad Q6600, Abit IN9-32MAX nForce 680i board, Galaxy GT610 1GB DDR3 gpu, Cooler Master Mystique 632S Full ATX case, 1 2TB Seagate Barracuda SATA and 1x200gb Maxtor SATA drives, 1 LG SATA DVD drive, Windows 10. All currently runs like shit :D 

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Posted (edited)
  • Author

Try a differenct server. If that server is very far, you won't get good speeds, obviously.

Nowhere near my 3Mb/s down and 1Mb/s up and I'm the only one on.. I want to go to bed, but would like to resolve this when no one else is on.

3879373555.png

Btw, 100 mile servers are the closest.. I think I have one within 50, but doubt it will detect it since it usually gave me high pings and low download but high upload.

Edited by Darkman

 

Spoiler

Senor Shiny: Main- CPU Intel i7 6700k 4.7GHz @1.42v | RAM G.Skill TridentZ CL16 3200 | GPU Asus Strix GTX 1070 (2100/2152) | Motherboard ASRock Z170 OC Formula | HDD Seagate 1TB x2 | SSD 850 EVO 120GB | CASE NZXT S340 (Black) | PSU Supernova G2 750W  | Cooling NZXT Kraken X62 w/Vardars
Secondary (Plex): CPU Intel Xeon E3-1230 v3 @1.099v | RAM Samsun Wonder 16GB CL9 1600 (sadly no oc) | GPU Asus GTX 680 4GB DCII | Motherboard ASRock H97M-Pro4 | HDDs Seagate 1TB, WD Blue 1TB, WD Blue 3TB | Case Corsair Air 240 (Black) | PSU EVGA 600B | Cooling GeminII S524

Spoiler

(Deceased) DangerousNotDell- CPU AMD AMD FX 8120 @4.8GHz 1.42v | GPU Asus GTX 680 4GB DCII | RAM Samsung Wonder 8GB (CL9 2133MHz 1.6v) | Motherboard Asus Crosshair V Formula-Z | Cooling EVO 212 | Case Rosewill Redbone | PSU EVGA 600B | HDD Seagate 1TB

DangerousNotDell New Parts For Main Rig Build Log, Señor Shiny  I am a beautiful person. The comments for your help. I have to be a good book. I have to be a good book. I have to be a good book.

 

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Posted

Nowhere near my 3Mb/s down and 1Mb/s up and I'm the only one on.. I want to go to bed, but would like to resolve this when no one else is on.

3879373555.png

Well, you're getting there. Try something less than 100 miles away.

"If it has tits or tires, at some point you will have problems with it." -@vinyldash303

this is probably the only place i'll hang out anymore: http://linustechtips.com/main/topic/274320-the-long-awaited-car-thread/

 

Current Rig: Intel Core 2 Quad Q6600, Abit IN9-32MAX nForce 680i board, Galaxy GT610 1GB DDR3 gpu, Cooler Master Mystique 632S Full ATX case, 1 2TB Seagate Barracuda SATA and 1x200gb Maxtor SATA drives, 1 LG SATA DVD drive, Windows 10. All currently runs like shit :D 

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Posted
  • Author

Well, you're getting there. Try something less than 100 miles away.

Read what I updated it with.

As you can see, it's drifting away..

3879381447.png3879384294.png

 

Spoiler

Senor Shiny: Main- CPU Intel i7 6700k 4.7GHz @1.42v | RAM G.Skill TridentZ CL16 3200 | GPU Asus Strix GTX 1070 (2100/2152) | Motherboard ASRock Z170 OC Formula | HDD Seagate 1TB x2 | SSD 850 EVO 120GB | CASE NZXT S340 (Black) | PSU Supernova G2 750W  | Cooling NZXT Kraken X62 w/Vardars
Secondary (Plex): CPU Intel Xeon E3-1230 v3 @1.099v | RAM Samsun Wonder 16GB CL9 1600 (sadly no oc) | GPU Asus GTX 680 4GB DCII | Motherboard ASRock H97M-Pro4 | HDDs Seagate 1TB, WD Blue 1TB, WD Blue 3TB | Case Corsair Air 240 (Black) | PSU EVGA 600B | Cooling GeminII S524

Spoiler

(Deceased) DangerousNotDell- CPU AMD AMD FX 8120 @4.8GHz 1.42v | GPU Asus GTX 680 4GB DCII | RAM Samsung Wonder 8GB (CL9 2133MHz 1.6v) | Motherboard Asus Crosshair V Formula-Z | Cooling EVO 212 | Case Rosewill Redbone | PSU EVGA 600B | HDD Seagate 1TB

DangerousNotDell New Parts For Main Rig Build Log, Señor Shiny  I am a beautiful person. The comments for your help. I have to be a good book. I have to be a good book. I have to be a good book.

 

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  • Author

TL;DR

I love the tags you used for the problem, lolz.

Also, VPN my friend.

Won't help for gaming... :( That was one of the huge reasons we got rid of our t1 line..

 

Spoiler

Senor Shiny: Main- CPU Intel i7 6700k 4.7GHz @1.42v | RAM G.Skill TridentZ CL16 3200 | GPU Asus Strix GTX 1070 (2100/2152) | Motherboard ASRock Z170 OC Formula | HDD Seagate 1TB x2 | SSD 850 EVO 120GB | CASE NZXT S340 (Black) | PSU Supernova G2 750W  | Cooling NZXT Kraken X62 w/Vardars
Secondary (Plex): CPU Intel Xeon E3-1230 v3 @1.099v | RAM Samsun Wonder 16GB CL9 1600 (sadly no oc) | GPU Asus GTX 680 4GB DCII | Motherboard ASRock H97M-Pro4 | HDDs Seagate 1TB, WD Blue 1TB, WD Blue 3TB | Case Corsair Air 240 (Black) | PSU EVGA 600B | Cooling GeminII S524

Spoiler

(Deceased) DangerousNotDell- CPU AMD AMD FX 8120 @4.8GHz 1.42v | GPU Asus GTX 680 4GB DCII | RAM Samsung Wonder 8GB (CL9 2133MHz 1.6v) | Motherboard Asus Crosshair V Formula-Z | Cooling EVO 212 | Case Rosewill Redbone | PSU EVGA 600B | HDD Seagate 1TB

DangerousNotDell New Parts For Main Rig Build Log, Señor Shiny  I am a beautiful person. The comments for your help. I have to be a good book. I have to be a good book. I have to be a good book.

 

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