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Corsair Vengeance 1500 mic mute crackling

So whenever i mute my headset the crackle kicks in.

 

*crackle* crackle* crackle* every second. I submitted a ticket to Corsair to see if they can investigate the issue further.

Just wanting to know what do you suggest i do in the mean time? ive tried different USB ports but the crackle re appears (and i'm pretty sure that it isn't my new 750D)

Our Grace. The Feathered One. He shows us the way. His bob is majestic and shows us the path. Follow unto his guidance and His example. He knows the one true path. Our Saviour. Our Grace. Our Father Birb has taught us with His humble heart and gentle wing the way of the bob. Let us show Him our reverence and follow in His example. The True Path of the Feathered One. ~ Dimboble-dubabob III

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Have you tried it with a different computer? Most likely there is a small short in the cables. Try to RMA if possible, it might get worse.

NEW PC build: Blank Heaven   minimalist white and black PC     Old S340 build log "White Heaven"        The "LIGHTCANON" flashlight build log        Project AntiRoll (prototype)        Custom speaker project

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Ryzen 3950X | AMD Vega Frontier Edition | ASUS X570 Pro WS | Corsair Vengeance LPX 64GB | NZXT H500 | Seasonic Prime Fanless TX-700 | Custom loop | Coolermaster SK630 White | Logitech MX Master 2S | Samsung 980 Pro 1TB + 970 Pro 512GB | Samsung 58" 4k TV | Scarlett 2i4 | 2x AT2020

 

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Have you tried it with a different computer? Most likely there is a small short in the cables. Try to RMA if possible, it might get worse.

I have not tried it with a different PC. going to load the driver and the headset control software on a USB and try that. Note that the crackle only happens when the mic is muted. 

Our Grace. The Feathered One. He shows us the way. His bob is majestic and shows us the path. Follow unto his guidance and His example. He knows the one true path. Our Saviour. Our Grace. Our Father Birb has taught us with His humble heart and gentle wing the way of the bob. Let us show Him our reverence and follow in His example. The True Path of the Feathered One. ~ Dimboble-dubabob III

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I have not tried it with a different PC. going to load the driver and the headset control software on a USB and try that. Note that the crackle only happens when the mic is muted. 

ok

when it is muted, do your hear the crackle in your headphones? or does the person on the other end hear it?

hopefully a driver update will fix this. Also try to see if there is an option to reupload the firmware (if there is any)

NEW PC build: Blank Heaven   minimalist white and black PC     Old S340 build log "White Heaven"        The "LIGHTCANON" flashlight build log        Project AntiRoll (prototype)        Custom speaker project

Spoiler

Ryzen 3950X | AMD Vega Frontier Edition | ASUS X570 Pro WS | Corsair Vengeance LPX 64GB | NZXT H500 | Seasonic Prime Fanless TX-700 | Custom loop | Coolermaster SK630 White | Logitech MX Master 2S | Samsung 980 Pro 1TB + 970 Pro 512GB | Samsung 58" 4k TV | Scarlett 2i4 | 2x AT2020

 

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ok

when it is muted, do your hear the crackle in your headphones? or does the person on the other end hear it?

hopefully a driver update will fix this. Also try to see if there is an option to reupload the firmware (if there is any)

When it is muted the crackle occurs. Very audible. When in Skype or TeamSpeak they don't hear anything, no crackle at all for them.

Corsair aren't great driver side. Whether it be Headphones or even their Hydro coolers.

Our Grace. The Feathered One. He shows us the way. His bob is majestic and shows us the path. Follow unto his guidance and His example. He knows the one true path. Our Saviour. Our Grace. Our Father Birb has taught us with His humble heart and gentle wing the way of the bob. Let us show Him our reverence and follow in His example. The True Path of the Feathered One. ~ Dimboble-dubabob III

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When it is muted the crackle occurs. Very audible. When in Skype or TeamSpeak they don't hear anything, no crackle at all for them.

Corsair aren't great driver side. Whether it be Headphones or even their Hydro coolers.

True. Although all my problems with corsair have been fixed by reinstalling the firmware. idk if headphones use firmware though...

hopefully you can find a solution before RMA

NEW PC build: Blank Heaven   minimalist white and black PC     Old S340 build log "White Heaven"        The "LIGHTCANON" flashlight build log        Project AntiRoll (prototype)        Custom speaker project

Spoiler

Ryzen 3950X | AMD Vega Frontier Edition | ASUS X570 Pro WS | Corsair Vengeance LPX 64GB | NZXT H500 | Seasonic Prime Fanless TX-700 | Custom loop | Coolermaster SK630 White | Logitech MX Master 2S | Samsung 980 Pro 1TB + 970 Pro 512GB | Samsung 58" 4k TV | Scarlett 2i4 | 2x AT2020

 

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True. Although all my problems with corsair have been fixed by reinstalling the firmware. idk if headphones use firmware though...

hopefully you can find a solution before RMA

hopefully i can. thanks for the help anyway.

Our Grace. The Feathered One. He shows us the way. His bob is majestic and shows us the path. Follow unto his guidance and His example. He knows the one true path. Our Saviour. Our Grace. Our Father Birb has taught us with His humble heart and gentle wing the way of the bob. Let us show Him our reverence and follow in His example. The True Path of the Feathered One. ~ Dimboble-dubabob III

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hopefully i can. thanks for the help anyway.

Youre welcome :)

NEW PC build: Blank Heaven   minimalist white and black PC     Old S340 build log "White Heaven"        The "LIGHTCANON" flashlight build log        Project AntiRoll (prototype)        Custom speaker project

Spoiler

Ryzen 3950X | AMD Vega Frontier Edition | ASUS X570 Pro WS | Corsair Vengeance LPX 64GB | NZXT H500 | Seasonic Prime Fanless TX-700 | Custom loop | Coolermaster SK630 White | Logitech MX Master 2S | Samsung 980 Pro 1TB + 970 Pro 512GB | Samsung 58" 4k TV | Scarlett 2i4 | 2x AT2020

 

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