PC is instable while zero load, is a high performing beast when gaming

kuzzikan · April 30

Hey Everyone,

yes you read the topic right, for me its quite a strange thing cause I have never troubleshooted anything like this, but eventually various processes die while my PC is in general idle. I'm playing back a youtube video in the background to avoid chrome crashing while writing these lines.

The issue is basically since the beginning this PC has been built, although nowadays I feel its more frequent hence I did spend more time on troubleshooting.

I do have a hard background of PC hardware, was a profession for quite some years, although not very recently as I'm in Enterprise IT and doing Architecture and Engineering for IT security, so have some proficiency for problem analysis I guess. Also I built the PC, its from higher end components, good cooling, etc.

So just to point out what I don't have issues with:

playing 4k/VR for extended periods of times
watching videos, doing casual stuff, watching discord stream from friends

and in general that is summing up most of the time for what I use this PC for.

But I do have issues with... doing anything while nothing is actually generating load. So lets describe the random crashes while my PC is generally idle:

Chrome: crashes with STATUS_ACCESS_VIOLATION and STATUS_BREAKPOINT
dwm.exe: I'm shit at windows debugging, event log is not really verbose, freaking annoying though that it recycles all my displays

Discord: just shuts down and restarts, going through the logs I have found 'render process' crashes like always:

{"timestamp":1714160327.887,"category":"console","level":"log","message":"blackbox: 2024-04-26T19:38:47.887Z 11 render-process-gone { reason: 'crashed', exitCode: -1073741819 }"},{"timestamp":1714160327.891,"category":"electron","message":"renderer.destroyed","type":"ui","data":{"id":2,"url":"https://discord.com/channels/674215724734087178/674215724734087181"}},{"timestamp":1714160327.891,"category":"electron","message":"window.focus","type":"ui","data":{}},{"timestamp":1714160327.891,"category":"electron","message":"app.browser-window-focus","type":"ui"}

So lets try a list what I did validate through my issue is on and what I have done:

Reinstalled Windows 11 several times
I'm constantly updating all my drivers
Ran MemTest86+ until 3+ passes on different profile settings (with XMP on/off, multiple CPU profiles)
Tried several CPU profiles, currently on this new Intel force stock restrictions on voltages and TDP bios, with enabling this option
XMP is also off
Validated performance with CB, 3DMark, it does perform as identical hardware should, I have zero problems with performance or under-load stability

I'm not overclocking this hardware, never did, nor needed. I'm just out of ideas guys, so I'd be glad if you could provide some so that I would have some next steps where to move forward. If its a hardware thing, I have zero clue if I could point out my GPU or Mobo, or anything with this particular stuff, so some test cases or to-dos if you have some would help a lot.

Thanks in advance!

Peter