Samsung One connect box

[SimplyMoron]

Hello, around a few months back my 7 year old Samsung UHD Curved tv randomly died. After calling up Samsung they came over and said that it was the One connect box that had a burnt circuit board. They don’t manufacture the parts for this tv anymore so I had to get a new one. This was 5 - 6 months back and I have been trying to restore the tv ever since. It was one of the last 3D television and I have around 40 3D movie discs which I don’t want to throw away or go to waste. I tried searching for 2nd hand One Connect box in the local market and none of them worked and even tried importing it but that never ended up reaching me. I can’t tell the exact model of the One Connect box and was hoping someone here could help me find it and recommend a legitimate solution. I am attaching below the model no and the model code of the tv if that helps. Thank you.

 

[Kilrah]

4 minutes ago, SimplyMoron said:

none of them worked

Would suggest entertaining the possibility that it's not the One Connect box that's faulty. The most common failure in displays is the power supply...

[RollinLower]

12 minutes ago, Kilrah said:

Would suggest entertaining the possibility that it's not the One Connect box that's faulty. The most common failure in displays is the power supply...

with samsung one connect the powersupply is in the one connect box. I guess OP can still try transplanting the PSU of one of the other one connect boxes into his old broken unit?

[Kilrah]

Just now, RollinLower said:

with samsung one connect the powersupply is in the one connect box

Nope, the PSU is in the TV and the TV supplies the box, at least on all those I've seen. You don't plug mains power into the box.

Assuming support didn't just give a random reply and there is indeed a burnt PCB in the box the PSU could have fried and killed it in the process though.

[RollinLower]

3 minutes ago, Kilrah said:

Nope, the PSU is in the TV and the TV supplies the box, at least on all those I've seen. You don't plug mains power into the box.

Assuming support didn't just give a random reply and there is indeed a burnt PCB in the box the PSU could have fried and killed it in the process though.

that's weird. i have a 65" Frame and the PSU is in the box. All the pics i find on google have the PSU in the box aswell. is this an EU only thing maybe?

EDIT:
for reference,, this is the one connect box i've been talking about:

[jaslion]

30 minutes ago, SimplyMoron said:

tried searching for 2nd hand One Connect box in the local market and none of them worked and even tried importing it but that never ended up reaching me. I can’t tell the exact model of the One Connect box and was hoping someone here could help me find it and recommend a legitimate solution. I am attaching below the model no and the model code of the tv if that helps. Thank you.

Who says its the oneconnect box?

 

Samsung tecs quite simply will say xyz is broken to just make ya get a new tv. Or break the tv for you more if its an easy fix. Typical stuff with official repair people for consumer tech these days.

 

Open the tv and start inspecting whats wrong. Or hand it off to a general electronics repair shop that actually does board repair.

[Kilrah]

1 hour ago, RollinLower said:

that's weird. i have a 65" Frame and the PSU is in the box

The Frame is a bit special cause thin and the desire for not having a separate power cable to the display... but it seems they've changed a couple of years ago to mostly having the PSU in the box indeed, probably as things get thinner.

 

Mine's this little thing that just does I/O:

 

Previous was this big thing, but the PSU was also in the TV (had to replace it...)

 

 

Seems the latter is what OP has... Maybe clarify that @SimplyMoron, and were the replacements you got identical?

[SimplyMoron]

23 hours ago, Kilrah said:

The Frame is a bit special cause thin and the desire for not having a separate power cable to the display... but it seems they've changed a couple of years ago to mostly having the PSU in the box indeed, probably as things get thinner.

 

Mine's this little thing that just does I/O:

 

Previous was this big thing, but the PSU was also in the TV (had to replace it...)

 

 

Seems the latter is what OP has... Maybe clarify that @SimplyMoron, and were the replacements you got identical?

Yes, they were identical but I cant get the model no of the box.