GPU colliding w/ MOBO heatsink & wont plug all the way into PCIE slot...

[orchard kid]

Just as the Subject line says, my Motherboard (Gigabyte X570 Aorus Elite WIFI) has a factory made heatsink with a lil fan on it right next to ALL of the PCIE slots on the board and it prevents my 3-fan  graphics card (EVGA nvidia Geforce 970 SC) from plugging in all the way. (pictures below)

 

MAIN QUESTION: Is there a way to tell whether or not a Graphics Card is physically compatible with my Motherboard? I've never noticed a height difference of PCIE connections on graphics cards.

 

This pc build is made for a photography business and doesn't need a very powerful GPU (at least from the research I have done, a GPU for adobe programs doesn't need the advanced features which games need, though high GPU memory can be useful)  So I will be looking for a new GPU, yet have NO IDEA which GPU to choose due to this physical incompatibility.

[Hairless Monkey Boy]

That's not normal.

 

Did you push that little tab open at the end of the motherboard's PCIe slot before inserting the GPU?

[-rascal-]

3 minutes ago, orchard kid said:

Just as the Subject line says, my Motherboard (Gigabyte X570 Aorus Elite WIFI) has a factory made heatsink with a lil fan on it right next to ALL of the PCIE slots on the board and it prevents my 3-fan  graphics card (EVGA nvidia Geforce 970 SC) from plugging in all the way. (pictures below)

 

MAIN QUESTION: Is there a way to tell whether or not a Graphics Card is physically compatible with my Motherboard? I've never noticed a height difference of PCIE connections on graphics cards.

 

This pc build is made for a photography business and doesn't need a very powerful GPU (at least from the research I have done, a GPU for adobe programs doesn't need the advanced features which games need, though high GPU memory can be useful)  So I will be looking for a new GPU, yet have NO IDEA which GPU to choose due to this physical incompatibility.

 

 

The heatsink on the motherboard SHOULDN'T interfere with the GPU...

If it does, that's all on Gigabyte.

 

HOWEVER, it looks like the locking tab at the end of your PCI-E slot is in the LOCKED position.

Try pushing it in towards the motherboard to put it into the UNLOCKED position, and try putting the GPU in again.

 

[SupaKomputa]

Man you gotta clean that pc, it's a vacuum cleaner.

That heatsink is designed to be as tall as the pcie slot so it won't interfere with any gpu.

[orchard kid]

On 4/13/2021 at 2:29 PM, -rascal- said:

 

The heatsink on the motherboard SHOULDN'T interfere with the GPU...

If it does, that's all on Gigabyte.

 

HOWEVER, it looks like the locking tab at the end of your PCI-E slot is in the LOCKED position.

Try pushing it in towards the motherboard to put it into the UNLOCKED position, and try putting the GPU in again.

 

 

 

So I tried opening the clip and pushing in and it just doesn't seat. Like I have been able to get it to work for a little bit then The gpu slowly pops back out

 

[Heliian]

You need to clean the dirt out of everything. The pcie slot and locks especially.  Try not pushing the rear of the card(where the io is) so far in.

[orchard kid]

The solution ended up being to install the card into the other PCIE slot. This PCIE is PCIE 4 and the other is PCIE 3, I haven't found anything online regarding PCIE 4 slots being shorter but it is a bit shorter than the other PCIE 3 slot on THIS mobo. Also the PCIE 4 slot is metal and not plastic (if that makes the difference).