Can't load into BIOS but can load into Windows - ASUS Prime X570-P

[davidcole1340]

Hello all,

 

I've got an ASUS PRIME X570-P motherboard with a Ryzen 5 3600 and a GTX 1070, I've been trying to boot into the BIOS to change some settings but whenever I press F2/DEL, it goes to a black screen and simply sits there, but when I load into Windows regularly it loads fine.

 

I will note that sometimes it does take a while to load into Windows, sometimes it sits at the pre-bios screen for a good 10-15 seconds, but I haven't investigated further.

Would anyone have any ideas what could be going on?

 

Edit: I've tried removing the CMOS battery and it says that it POSTed in safe mode afterwards, but loading into BIOS after that leads to the same issue. Voltage on the CMOS battery was around 3.3 volts (which I found odd as the battery type was supposed to hold 3V?)

 

Thank you in advance

David

Edited January 23, 2021 by davidcole1340
Added more information

[Sahat]

Feels like the bios chip on your motherboard has shorted. or corrupted. But this isn't anything I have seen on this forum before.

 

[Kilrah]

13 minutes ago, Sahat said:

Feels like the bios chip on your motherboard has shorted. or corrupted. But this isn't anything I have seen on this forum before.

Computer wouldn't boot if that was the case 

 

You can try to enter the BIOS using the "Advanced startup" in Windows, but my most likely guess is that your monitor somehow doesn't support the resolution used in the BIOS.

[davidcole1340]

8 minutes ago, Kilrah said:

Computer wouldn't boot if that was the case 

 

You can try to enter the BIOS using the "Advanced startup" in Windows, but my most likely guess is that your monitor somehow doesn't support the resolution used in the BIOS.

Thank you, I tried booting to UEFI with Windows recovery but same problem, also gave it a go with another monitor but same problem as well. Monitor doesn't complain about no signal either.

[Analog]

20 minutes ago, davidcole1340 said:

Thank you, I tried booting to UEFI with Windows recovery but same problem, also gave it a go with another monitor but same problem as well. Monitor doesn't complain about no signal either.

Turn off the system and unplug it from the power outlet. Take out the CMOS battery for a minute or two. Put the battery back in and then power on the computer. Should stop at the American Megatrends logo and be prompted to press F1 to enter setup, which will lead you to the BIOS. Once in the BIOs you can disable "Fast Boot." This will give you more time to press F2 ot Delete in order to enter into the BIOS next time. Also a good idea to do a BIOS update. 

[davidcole1340]

8 hours ago, Analog said:

Turn off the system and unplug it from the power outlet. Take out the CMOS battery for a minute or two. Put the battery back in and then power on the computer. Should stop at the American Megatrends logo and be prompted to press F1 to enter setup, which will lead you to the BIOS. Once in the BIOs you can disable "Fast Boot." This will give you more time to press F2 ot Delete in order to enter into the BIOS next time. Also a good idea to do a BIOS update. 

Thank you, Already gave that a go and I manage to get to the American Megatrends screen which says I am in BIOS safe mode and then pushing F1 leads to the same black page.

[davidcole1340]

After unplugging all drives, I seem to be able to boot into the BIOS. Would any one have any idea why I can't load the BIOS with a storage drive plugged in?

[Prodigy_Smit]

16 minutes ago, davidcole1340 said:

After unplugging all drives, I seem to be able to boot into the BIOS. Would any one have any idea why I can't load the BIOS with a storage drive plugged in?

Turn off fastboot it could be that it is skipping the bios screen to get into windows faster.

[davidcole1340]

After reinstalling my storage drives I can still access the BIOS, so I'm not sure what has happened. Thank you everyone for their help however