PC crashed out of nowhere (without a BSOD)

RockiNeedsTechTipa · January 19, 2021

Hey guys.

So my PC crashed out of nowhere when I was looking at the CPU temperatures on HWMonitor, without a Blue Screen of Death. The same thing happened when I was playing Cyberpunk 2077 a month ago, but in between that, I never experienced it again. I went to View reliability history and I found this. And I think that it wasn't my CPU because it the temperatures were around 40C.

I hope someone will know what has happened.

WhitetailAni · January 19, 2021

Do you have any overclocks applied?

January 19, 2021

Try looking around in windows Event Viewer for errors at that time. It might give you a clue as to what happened. However a lot of the time when I have had full system crashes there has been no easy explanation.

RockiNeedsTechTipa · January 19, 2021

21 minutes ago, ragnarok0273 said:

Do you have any overclocks applied?

No. The only overclocked thing I have is the XMP profile fro my memory, but even that I had to underclock it a bit, since my pc was crashing when I ran my CPU's FLCK clock at 1800MHz. So I had my RAM running at 3466MHz instead of 3600 MHz it was rated.

RockiNeedsTechTipa · January 19, 2021

1 hour ago, Shabba said:

Try looking around in windows Event Viewer for errors at that time. It might give you a clue as to what happened. However a lot of the time when I have had full system crashes there has been no easy explanation.

Hey I found this. Hopefully it helps a bit.

January 19, 2021

2 hours ago, RockiNeedsTechTipa said:

Hey I found this. Hopefully it helps a bit.

It's a very generic error.

I would carefully reseat the ram, CPU, GPU, all connections to the motherboard and make sure they are nicely connected, check all the PSU cables and that the PSU itself is okay, is it a new PSU?

RockiNeedsTechTipa · January 19, 2021

44 minutes ago, Shabba said:

It's a very generic error.

I would carefully reseat the ram, CPU, GPU, all connections to the motherboard and make sure they are nicely connected, check all the PSU cables and that the PSU itself is okay, is it a new PSU?

I had my PC for about 3 months or so, so the PSU is a bit new. I'll check if the connections with the components and the PSU are OK. I'll also let you guys know if this happens again.

RockiNeedsTechTipa · January 20, 2021

On 1/19/2021 at 7:10 PM, Shabba said:

It's a very generic error.

I would carefully reseat the ram, CPU, GPU, all connections to the motherboard and make sure they are nicely connected, check all the PSU cables and that the PSU itself is okay, is it a new PSU?

I had checked all of the connections on my motherboard and it looks like they are ok. The whole PC with the power supply is not that old yet so I don't think that the PSU is faulty.

The only recent thing I did to my PC is upgrading the cooler that came with my processor to an AIO water cooler. Before that I didn't have that kind of problem before, except one time I played Cyberpunk 2077. I'm not to sure if the power supply is not capable giving enough power to my other components, but in theory it should be, since my PC needs 438W of power and my PSU can supply 750W. I'll leave my PC Part Picker part list here if it helps a bit.

PCPartPicker Part List

Type	Item	Price
CPU	AMD Ryzen 7 3700X 3.6 GHz 8-Core Processor	$324.95 @ B&H
CPU Cooler	Corsair H100i RGB PLATINUM 75 CFM Liquid CPU Cooler	$159.49 @ Newegg
Motherboard	Asus TUF GAMING B550M-PLUS (WI-FI) Micro ATX AM4 Motherboard	$159.99 @ Amazon
Memory	G.Skill Trident Z RGB 16 GB (2 x 8 GB) DDR4-3600 CL18 Memory	$106.99 @ Newegg
Memory	G.Skill Trident Z RGB 16 GB (2 x 8 GB) DDR4-3600 CL18 Memory	$106.99 @ Newegg
Storage	Samsung 970 Evo Plus 500 GB M.2-2280 NVME Solid State Drive	$84.99 @ Adorama
Storage	Crucial MX500 1 TB 2.5" Solid State Drive	$89.99 @ Amazon
Video Card	Asus GeForce RTX 2080 SUPER 8 GB DUAL EVO OC Video Card
Case	Asus TUF Gaming GT301 ATX Mid Tower Case	$98.75 @ Amazon
Power Supply	Asus ROG Strix 750 W 80+ Gold Certified Fully Modular ATX Power Supply	$173.00 @ Amazon
	Prices include shipping, taxes, rebates, and discounts
	Total	$1305.14
	Generated by PCPartPicker 2021-01-20 15:06 EST-0500

Bearpaddocks · January 20, 2021

Random thought, since it says a problem with the Kernal, try reseating all the SATA p/d cables while you're at it. One of them knocked slightly off can really affect things.

RockiNeedsTechTipa · January 20, 2021

31 minutes ago, Bearpaddocks said:

Random thought, since it says a problem with the Kernal, try reseating all the SATA p/d cables while you're at it. One of them knocked slightly off can really affect things.

I do have some SATA powered devices on my PC (SATA SSD, an AIO water cooler and a RGB hub that came with my case). I'll reseat the SATA cables tomorrow cuz it's a bit late right now where I live. Thanks for the advice tho. I'll also let you guys know if I'll experience this problem again. So far it has happened again today, but much later in the day. And when it happened I wasn't doing anything really, just using my web browser.

RockiNeedsTechTipa · January 21, 2021

17 hours ago, Bearpaddocks said:

Random thought, since it says a problem with the Kernal, try reseating all the SATA p/d cables while you're at it. One of them knocked slightly off can really affect things.

So I reattached the SATA power cables and my PC crashed again a few moments after. I'm not really that sure what it's causing it, because my PC can run just fine even when I run Cinebench. It could be that I'm using a splitted SATA cable to power all of my SATA devices, but I'm not to sure. It seems like it just crashes randomly for no reason.

Bearpaddocks · January 21, 2021

8 hours ago, RockiNeedsTechTipa said:

So I reattached the SATA power cables and my PC crashed again a few moments after. I'm not really that sure what it's causing it, because my PC can run just fine even when I run Cinebench. It could be that I'm using a splitted SATA cable to power all of my SATA devices, but I'm not to sure. It seems like it just crashes randomly for no reason.

Did you do the same with your M.2?
With it not crashing while doing Cinebench: once it loads all the pieces it wants, it barely touches your drives. But just having the OS running is bouncing around all over the places of your drives. Just the same as playing a game.

RockiNeedsTechTipa · January 21, 2021

12 minutes ago, Bearpaddocks said:

Did you do the same with your M.2?
With it not crashing while doing Cinebench: once it loads all the pieces it wants, it barely touches your drives. But just having the OS running is bouncing around all over the places of your drives. Just the same as playing a game.

I checked the m.2 SSD before and it seems like it was connected properly. But I will still try to reseat it tomorrow. I do also play some video games from time to time, but I mostly have them stored in my SATA drive. I usually stored programs like Photoshop or other Adobe programs on my m.2 drive.

I have also tried to connect the pump to other SATA connectors on the cable and I the PC would shut down even more frequently. I then plugged another SATA poewr cable to my power supply and used that to power my water cooler. So far there were no problems, but I feel like the PC can still crash. And I'm not to sure if this was just my luck or if a single SATA power connector wasn't sufficient to power all of my devices.

RockiNeedsTechTipa · January 22, 2021

12 hours ago, Bearpaddocks said:

Did you do the same with your M.2?
With it not crashing while doing Cinebench: once it loads all the pieces it wants, it barely touches your drives. But just having the OS running is bouncing around all over the places of your drives. Just the same as playing a game.

No luck. I reseated the m.2 drive and it still crashes randomly. I even got the BSOD error that time. Now I really don't know what's causing the problem.

Bearpaddocks · January 23, 2021

What was the BSOD error message?

16 hours ago, RockiNeedsTechTipa said:

I even got the BSOD error that time.

RockiNeedsTechTipa · January 23, 2021

5 hours ago, Bearpaddocks said:

What was the BSOD error message?

I don't remember, but looking at the Event Viewer it gives me a different Bug check code. I'll just copy and paste the whole thing right here.

-	System

-	Provider

[ Name]

Microsoft-Windows-Kernel-Power

[ Guid]

{331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID

41

Version

8

Level

1

Task

63

Opcode

0

Keywords

0x8000400000000002

-	TimeCreated

[ SystemTime]

2021-01-22T11:52:40.5214061Z

EventRecordID

32384

Correlation

-	Execution

[ ProcessID]

4

[ ThreadID]

8

Channel

System

Computer

DESKTOP-ND5SJC4

-	Security

[ UserID]

S-1-5-18

-	EventData

BugcheckCode

209

BugcheckParameter1

0x1

BugcheckParameter2

0x2

BugcheckParameter3

0x0

BugcheckParameter4

0xfffff8061a613611

SleepInProgress

0

PowerButtonTimestamp

0

BootAppStatus

0

Checkpoint

0

ConnectedStandbyInProgress

false

SystemSleepTransitionsToOn

0

CsEntryScenarioInstanceId

0

BugcheckInfoFromEFI

false

CheckpointStatus

0

CsEntryScenarioInstanceIdV2

0

LongPowerButtonPressDetected

false

And also XML view

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Channel>System</Channel>

<Computer>DESKTOP-ND5SJC4</Computer>

</System>

- <EventData>

<Data Name="BugcheckParameter4">0xfffff8061a613611</Data>

<Data Name="ConnectedStandbyInProgress">false</Data>

<Data Name="BugcheckInfoFromEFI">false</Data>

<Data Name="LongPowerButtonPressDetected">false</Data>

</EventData>

</Event>

Hopefully this helps a bit.

RockiNeedsTechTipa · January 23, 2021

10 hours ago, RockiNeedsTechTipa said:

I don't remember, but looking at the Event Viewer it gives me a different Bug check code. I'll just copy and paste the whole thing right here.

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power

[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 8

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

[ SystemTime] 2021-01-22T11:52:40.5214061Z

EventRecordID 32384

Correlation

- Execution

[ ProcessID] 4

[ ThreadID] 8

Channel System

Computer DESKTOP-ND5SJC4

- Security

[ UserID] S-1-5-18

- EventData

BugcheckCode 209

BugcheckParameter1 0x1

BugcheckParameter2 0x2

BugcheckParameter3 0x0

BugcheckParameter4 0xfffff8061a613611

SleepInProgress 0

PowerButtonTimestamp 0

BootAppStatus 0

Checkpoint 0

ConnectedStandbyInProgress false

SystemSleepTransitionsToOn 0

CsEntryScenarioInstanceId 0

BugcheckInfoFromEFI false

CheckpointStatus 0

CsEntryScenarioInstanceIdV2 0

LongPowerButtonPressDetected false

And also XML view

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

<EventID>41</EventID>

<Version>8</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2021-01-22T11:52:40.5214061Z" />

<EventRecordID>32384</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>DESKTOP-ND5SJC4</Computer>

<Security UserID="S-1-5-18" />

</System>

- <EventData>

<Data Name="BugcheckCode">209</Data>

<Data Name="BugcheckParameter1">0x1</Data>

<Data Name="BugcheckParameter2">0x2</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0xfffff8061a613611</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

<Data Name="Checkpoint">0</Data>

<Data Name="ConnectedStandbyInProgress">false</Data>

<Data Name="SystemSleepTransitionsToOn">0</Data>

<Data Name="CsEntryScenarioInstanceId">0</Data>

<Data Name="BugcheckInfoFromEFI">false</Data>

<Data Name="CheckpointStatus">0</Data>

<Data Name="CsEntryScenarioInstanceIdV2">0</Data>

<Data Name="LongPowerButtonPressDetected">false</Data>

</EventData>

</Event>

Hopefully this helps a bit.

I have also found some an error called Event 6008, Event Log.

Here they are:

-	System

-	Provider

[ Name]

EventLog

-

EventID

6008

[ Qualifiers]

32768

Version

0

Level

2

Task

0

Opcode

0

Keywords

0x80000000000000

-	TimeCreated

[ SystemTime]

2021-01-22T11:52:47.3620928Z

EventRecordID

32371

Correlation

-	Execution

[ ProcessID]

0

[ ThreadID]

0

Channel

System

Computer

DESKTOP-ND5SJC4

Security

-	EventData

12:52:05

‎22/‎01/‎2021

8

E5070100050016000C00340005001401E5070100050016000B003400050014013C0000003C000000000000000000000000000000000000000100000000000000

Binary data:

In Words

0000: 000107E5 00160005 0034000C 01140005
0010: 000107E5 00160005 0034000B 01140005
0020: 0000003C 0000003C 00000000 00000000
0030: 00000000 00000000 00000001 00000000

In Bytes

0000: E5 07 01 00 05 00 16 00 å.......
0008: 0C 00 34 00 05 00 14 01 ..4.....
0010: E5 07 01 00 05 00 16 00 å.......
0018: 0B 00 34 00 05 00 14 01 ..4.....
0020: 3C 00 00 00 3C 00 00 00 <...<...
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 00 00 00 00 ........
0038: 01 00 00 00 00 00 00 00 ........

And XML:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Channel>System</Channel>

<Computer>DESKTOP-ND5SJC4</Computer>

</System>

- <EventData>

</EventData>

</Event>

i also ran memtest64 for about 12 hours (all 4 passes) and ny PC didn't crash. And today I reinstalled all of my drivers for everything on my PC, but I still don't have any luck.

RockiNeedsTechTipa · January 23, 2021

10 hours ago, RockiNeedsTechTipa said:

I have also found some an error called Event 6008, Event Log.

Here they are:

- System

- Provider

[ Name] EventLog

- EventID 6008

[ Qualifiers] 32768

Version 0

Level 2

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2021-01-22T11:52:47.3620928Z

EventRecordID 32371

Correlation

- Execution

[ ProcessID] 0

[ ThreadID] 0

Channel System

Computer DESKTOP-ND5SJC4

Security

- EventData

12:52:05

‎22/‎01/‎2021

8

E5070100050016000C00340005001401E5070100050016000B003400050014013C0000003C000000000000000000000000000000000000000100000000000000

Binary data:

In Words

0000: 000107E5 00160005 0034000C 01140005
0010: 000107E5 00160005 0034000B 01140005
0020: 0000003C 0000003C 00000000 00000000
0030: 00000000 00000000 00000001 00000000

In Bytes

0000: E5 07 01 00 05 00 16 00 å.......
0008: 0C 00 34 00 05 00 14 01 ..4.....
0010: E5 07 01 00 05 00 16 00 å.......
0018: 0B 00 34 00 05 00 14 01 ..4.....
0020: 3C 00 00 00 3C 00 00 00 <...<...
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 00 00 00 00 ........
0038: 01 00 00 00 00 00 00 00 ........

And XML:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="EventLog" />

<EventID Qualifiers="32768">6008</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2021-01-22T11:52:47.3620928Z" />

<EventRecordID>32371</EventRecordID>

<Correlation />

<Execution ProcessID="0" ThreadID="0" />

<Channel>System</Channel>

<Computer>DESKTOP-ND5SJC4</Computer>

<Security />

</System>

- <EventData>

<Data>12:52:05</Data>

<Data>‎22/‎01/‎2021</Data>

<Data />

<Data />

<Data>8</Data>

<Data />

<Data />

<Binary>E5070100050016000C00340005001401E5070100050016000B003400050014013C0000003C000000000000000000000000000000000000000100000000000000</Binary>

</EventData>

</Event>

i also ran memtest64 for about 12 hours (all 4 passes) and ny PC didn't crash. And today I reinstalled all of my drivers for everything on my PC, but I still don't have any luck.

I also used BlueScreenView to check for Dump files and I found 3 of them. Hopefully this also helps a bit. (Don't really know what is watchdog.sys)

RockiNeedsTechTipa · January 23, 2021

32 minutes ago, RockiNeedsTechTipa said:

I also used BlueScreenView to check for Dump files and I found 3 of them. Hopefully this also helps a bit. (Don't really know what is watchdog.sys)

i also checked the PSU voltages on HWMonitor while running Cinebench just in case. I'm not to sure, but I think those are fine?

Edit: I also checked on my bios and it says that my +12 v rail is on 11.98 v. I do hope that I can be done with this soon, cuz I have alot of stuff to do rn for school that I really need my PC. And having it crashing out of nowhere just makes me a bit worried.

RockiNeedsTechTipa · January 23, 2021

2 hours ago, RockiNeedsTechTipa said:

i also checked the PSU voltages on HWMonitor while running Cinebench just in case. I'm not to sure, but I think those are fine?

Edit: I also checked on my bios and it says that my +12 v rail is on 11.98 v. I do hope that I can be done with this soon, cuz I have alot of stuff to do rn for school that I really need my PC. And having it crashing out of nowhere just makes me a bit worried.

Reinstalling graphics card drivers didn't work. Reinstalled them a couple of hours before and the PC crashed again without BSOD.

RockiNeedsTechTipa · January 24, 2021

23 hours ago, RockiNeedsTechTipa said:

Reinstalling graphics card drivers didn't work. Reinstalled them a couple of hours before and the PC crashed again without BSOD.

So I have run some tests today. Mainly I ran Cinebench again, 3dMark and Heaven benchmark. And while my PC passed all of them, there was a really noticible coil whine when I ran 3dMark and Heaven benchmark. I could hear the coil whine from where I was sitting. So I think it could be a bad power supply. And I have contacted a store I know if I could borrow a power supply to try to fix it.

RockiNeedsTechTipa · January 25, 2021

OK, so I got a new PSU. It's Corsair's RM850i. And after I installed it my PC, without putting the panels back on, it would boot up just fine. But when I was finished and cleaned everything my PC would just crash and reboot 3 times until Windows just booted to recovery. I then went to my BIOS and resetted it to default settings and it booted up fine. I literary had nothing but the XMP for my RAM on. I haven't tested my PC that much, but I'll let you guys know if somethings up.

RockiNeedsTechTipa · January 27, 2021

So yesterday, the day after I replaced the PSU, my PC didn't crash at all. I don't really know what happened right after I installed the new power supply, it could be that the BIOS thought that I was using the same PSU, but after that problem my PC ran fine. I pretty much used it lightily (video calls and youtube mostily) for about 8 hours and at the evening I ran 3dMark, Cinebench and Heaven, just to see if it's stable underload. After that I just put a long youtube video for about 4 hours and it didn't crash. I'm not to sure if it was the PSU that was faulty or it was something in my BIOS settings (since I had to reset my driver settings after I installed my new PSU). The only thing that I rebember having overcolcked is my memory at a lover speed than it was rated, because of the Infinity fabric clock. I'll probably put my memory settings back where they were tomorrow.

RockiNeedsTechTipa · January 29, 2021

Ok, so my PC wasn't crashing for 3 days straight. But today I put on XMP settings back to what they were before and within a couple of minutes my PC crashed.

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PC crashed out of nowhere (without a BSOD)

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