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Need For Speed Underground won't start on my laptop

Hey guys, so Need For Speed Underground refuses to work (doesn't even open) on my laptop even tho it works on my desktop and on the computers at my school just fine (the school PCs and my desktop all have Windows 10). I've tried compatibility settings and running as admin but to no avail. I'm not sure what else I could do to get it working. Thanks in advance for the help!

 

Specs of laptop:

i5-8250U

8 GB RAM

500GB SSD

Intel UHD Graphics 620

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Invest in your future. Stop playing video games at school.

BabyBlu (Primary): 

  • CPU: Intel Core i9 9900K @ up to 5.3GHz, 5.0GHz all-core, delidded
  • Motherboard: Asus Maximus XI Hero
  • RAM: G.Skill Trident Z RGB 4x8GB DDR4-3200 @ 4000MHz 16-18-18-34
  • GPU: MSI RTX 2080 Sea Hawk EK X, 2070MHz core, 8000MHz mem
  • Case: Phanteks Evolv X
  • Storage: XPG SX8200 Pro 2TB, 3x ADATASU800 1TB (RAID 0), Samsung 970 EVO Plus 500GB
  • PSU: Corsair HX1000i
  • Display: MSI MPG341CQR 34" 3440x1440 144Hz Freesync, Dell S2417DG 24" 2560x1440 165Hz Gsync
  • Cooling: Custom water loop (CPU & GPU), Radiators: 1x140mm(Back), 1x280mm(Top), 1x420mm(Front)
  • Keyboard: Corsair Strafe RGB (Cherry MX Brown)
  • Mouse: MasterMouse MM710
  • Headset: Corsair Void Pro RGB
  • OS: Windows 10 Pro

Roxanne (Wife Build):

  • CPU: Intel Core i7 4790K @ up to 5.0GHz, 4.8Ghz all-core, relidded w/ LM
  • Motherboard: Asus Z97A
  • RAM: G.Skill Sniper 4x8GB DDR3-2400 @ 10-12-12-24
  • GPU: EVGA GTX 1080 FTW2 w/ LM
  • Case: Corsair Vengeance C70, w/ Custom Side-Panel Window
  • Storage: Samsung 850 EVO 250GB, Samsung 860 EVO 1TB, Silicon Power A80 2TB NVME
  • PSU: Corsair AX760
  • Display: Samsung C27JG56 27" 2560x1440 144Hz Freesync
  • Cooling: Corsair H115i RGB
  • Keyboard: GMMK TKL(Kailh Box White)
  • Mouse: Glorious Model O-
  • Headset: SteelSeries Arctis 7
  • OS: Windows 10 Pro

BigBox (HTPC):

  • CPU: Ryzen 5800X3D
  • Motherboard: Gigabyte B550i Aorus Pro AX
  • RAM: Corsair Vengeance LPX 2x8GB DDR4-3600 @ 3600MHz 14-14-14-28
  • GPU: MSI RTX 3080 Ventus 3X Plus OC, de-shrouded, LM TIM, replaced mem therm pads
  • Case: Fractal Design Node 202
  • Storage: SP A80 1TB, WD Black SN770 2TB
  • PSU: Corsair SF600 Gold w/ NF-A9x14
  • Display: Samsung QN90A 65" (QLED, 4K, 120Hz, HDR, VRR)
  • Cooling: Thermalright AXP-100 Copper w/ NF-A12x15
  • Keyboard/Mouse: Rii i4
  • Controllers: 4X Xbox One & 2X N64 (with USB)
  • Sound: Denon AVR S760H with 5.1.2 Atmos setup.
  • OS: Windows 10 Pro

Harmonic (NAS/Game/Plex/Other Server):

  • CPU: Intel Core i7 6700
  • Motherboard: ASRock FATAL1TY H270M
  • RAM: 64GB DDR4-2133
  • GPU: Intel HD Graphics 530
  • Case: Fractal Design Define 7
  • HDD: 3X Seagate Exos X16 14TB in RAID 5
  • SSD: Inland Premium 512GB NVME, Sabrent 1TB NVME
  • Optical: BDXL WH14NS40 flashed to WH16NS60
  • PSU: Corsair CX450
  • Display: None
  • Cooling: Noctua NH-U14S
  • Keyboard/Mouse: None
  • OS: Windows 10 Pro

NAS:

  • Synology DS216J
  • 2x8TB WD Red NAS HDDs in RAID 1. 8TB usable space
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3 minutes ago, HairlessMonkeyBoy said:

Invest in your future. Stop playing video games at school.

XDDDD My marks are fine m8, it's been a year since I actually played games at school a lot.

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What kind of GPUs are in those other machines? Any other Intel graphics? The Intel GPU may not be supported for that game.

BabyBlu (Primary): 

  • CPU: Intel Core i9 9900K @ up to 5.3GHz, 5.0GHz all-core, delidded
  • Motherboard: Asus Maximus XI Hero
  • RAM: G.Skill Trident Z RGB 4x8GB DDR4-3200 @ 4000MHz 16-18-18-34
  • GPU: MSI RTX 2080 Sea Hawk EK X, 2070MHz core, 8000MHz mem
  • Case: Phanteks Evolv X
  • Storage: XPG SX8200 Pro 2TB, 3x ADATASU800 1TB (RAID 0), Samsung 970 EVO Plus 500GB
  • PSU: Corsair HX1000i
  • Display: MSI MPG341CQR 34" 3440x1440 144Hz Freesync, Dell S2417DG 24" 2560x1440 165Hz Gsync
  • Cooling: Custom water loop (CPU & GPU), Radiators: 1x140mm(Back), 1x280mm(Top), 1x420mm(Front)
  • Keyboard: Corsair Strafe RGB (Cherry MX Brown)
  • Mouse: MasterMouse MM710
  • Headset: Corsair Void Pro RGB
  • OS: Windows 10 Pro

Roxanne (Wife Build):

  • CPU: Intel Core i7 4790K @ up to 5.0GHz, 4.8Ghz all-core, relidded w/ LM
  • Motherboard: Asus Z97A
  • RAM: G.Skill Sniper 4x8GB DDR3-2400 @ 10-12-12-24
  • GPU: EVGA GTX 1080 FTW2 w/ LM
  • Case: Corsair Vengeance C70, w/ Custom Side-Panel Window
  • Storage: Samsung 850 EVO 250GB, Samsung 860 EVO 1TB, Silicon Power A80 2TB NVME
  • PSU: Corsair AX760
  • Display: Samsung C27JG56 27" 2560x1440 144Hz Freesync
  • Cooling: Corsair H115i RGB
  • Keyboard: GMMK TKL(Kailh Box White)
  • Mouse: Glorious Model O-
  • Headset: SteelSeries Arctis 7
  • OS: Windows 10 Pro

BigBox (HTPC):

  • CPU: Ryzen 5800X3D
  • Motherboard: Gigabyte B550i Aorus Pro AX
  • RAM: Corsair Vengeance LPX 2x8GB DDR4-3600 @ 3600MHz 14-14-14-28
  • GPU: MSI RTX 3080 Ventus 3X Plus OC, de-shrouded, LM TIM, replaced mem therm pads
  • Case: Fractal Design Node 202
  • Storage: SP A80 1TB, WD Black SN770 2TB
  • PSU: Corsair SF600 Gold w/ NF-A9x14
  • Display: Samsung QN90A 65" (QLED, 4K, 120Hz, HDR, VRR)
  • Cooling: Thermalright AXP-100 Copper w/ NF-A12x15
  • Keyboard/Mouse: Rii i4
  • Controllers: 4X Xbox One & 2X N64 (with USB)
  • Sound: Denon AVR S760H with 5.1.2 Atmos setup.
  • OS: Windows 10 Pro

Harmonic (NAS/Game/Plex/Other Server):

  • CPU: Intel Core i7 6700
  • Motherboard: ASRock FATAL1TY H270M
  • RAM: 64GB DDR4-2133
  • GPU: Intel HD Graphics 530
  • Case: Fractal Design Define 7
  • HDD: 3X Seagate Exos X16 14TB in RAID 5
  • SSD: Inland Premium 512GB NVME, Sabrent 1TB NVME
  • Optical: BDXL WH14NS40 flashed to WH16NS60
  • PSU: Corsair CX450
  • Display: None
  • Cooling: Noctua NH-U14S
  • Keyboard/Mouse: None
  • OS: Windows 10 Pro

NAS:

  • Synology DS216J
  • 2x8TB WD Red NAS HDDs in RAID 1. 8TB usable space
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Just now, nox_ said:

Invest in your wife,stop playing games at home🙃

Jokes on you. My wife games with me 😝

BabyBlu (Primary): 

  • CPU: Intel Core i9 9900K @ up to 5.3GHz, 5.0GHz all-core, delidded
  • Motherboard: Asus Maximus XI Hero
  • RAM: G.Skill Trident Z RGB 4x8GB DDR4-3200 @ 4000MHz 16-18-18-34
  • GPU: MSI RTX 2080 Sea Hawk EK X, 2070MHz core, 8000MHz mem
  • Case: Phanteks Evolv X
  • Storage: XPG SX8200 Pro 2TB, 3x ADATASU800 1TB (RAID 0), Samsung 970 EVO Plus 500GB
  • PSU: Corsair HX1000i
  • Display: MSI MPG341CQR 34" 3440x1440 144Hz Freesync, Dell S2417DG 24" 2560x1440 165Hz Gsync
  • Cooling: Custom water loop (CPU & GPU), Radiators: 1x140mm(Back), 1x280mm(Top), 1x420mm(Front)
  • Keyboard: Corsair Strafe RGB (Cherry MX Brown)
  • Mouse: MasterMouse MM710
  • Headset: Corsair Void Pro RGB
  • OS: Windows 10 Pro

Roxanne (Wife Build):

  • CPU: Intel Core i7 4790K @ up to 5.0GHz, 4.8Ghz all-core, relidded w/ LM
  • Motherboard: Asus Z97A
  • RAM: G.Skill Sniper 4x8GB DDR3-2400 @ 10-12-12-24
  • GPU: EVGA GTX 1080 FTW2 w/ LM
  • Case: Corsair Vengeance C70, w/ Custom Side-Panel Window
  • Storage: Samsung 850 EVO 250GB, Samsung 860 EVO 1TB, Silicon Power A80 2TB NVME
  • PSU: Corsair AX760
  • Display: Samsung C27JG56 27" 2560x1440 144Hz Freesync
  • Cooling: Corsair H115i RGB
  • Keyboard: GMMK TKL(Kailh Box White)
  • Mouse: Glorious Model O-
  • Headset: SteelSeries Arctis 7
  • OS: Windows 10 Pro

BigBox (HTPC):

  • CPU: Ryzen 5800X3D
  • Motherboard: Gigabyte B550i Aorus Pro AX
  • RAM: Corsair Vengeance LPX 2x8GB DDR4-3600 @ 3600MHz 14-14-14-28
  • GPU: MSI RTX 3080 Ventus 3X Plus OC, de-shrouded, LM TIM, replaced mem therm pads
  • Case: Fractal Design Node 202
  • Storage: SP A80 1TB, WD Black SN770 2TB
  • PSU: Corsair SF600 Gold w/ NF-A9x14
  • Display: Samsung QN90A 65" (QLED, 4K, 120Hz, HDR, VRR)
  • Cooling: Thermalright AXP-100 Copper w/ NF-A12x15
  • Keyboard/Mouse: Rii i4
  • Controllers: 4X Xbox One & 2X N64 (with USB)
  • Sound: Denon AVR S760H with 5.1.2 Atmos setup.
  • OS: Windows 10 Pro

Harmonic (NAS/Game/Plex/Other Server):

  • CPU: Intel Core i7 6700
  • Motherboard: ASRock FATAL1TY H270M
  • RAM: 64GB DDR4-2133
  • GPU: Intel HD Graphics 530
  • Case: Fractal Design Define 7
  • HDD: 3X Seagate Exos X16 14TB in RAID 5
  • SSD: Inland Premium 512GB NVME, Sabrent 1TB NVME
  • Optical: BDXL WH14NS40 flashed to WH16NS60
  • PSU: Corsair CX450
  • Display: None
  • Cooling: Noctua NH-U14S
  • Keyboard/Mouse: None
  • OS: Windows 10 Pro

NAS:

  • Synology DS216J
  • 2x8TB WD Red NAS HDDs in RAID 1. 8TB usable space
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Just now, HairlessMonkeyBoy said:

What kind of GPUs are in those other machines? Any other Intel graphics? The Intel GPU may not be supported for that game.

Well if I have to guess..the intel graphics that would be on a 2nd-4th gen i3 or i5 CPU. And my desktop has a GTX 750 ti 4GB

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Just now, HairlessMonkeyBoy said:

Jokes on you. My wife games with me 😝

Then you should invest in each other and stop playing computer games and use the bedroom 🙃

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10 minutes ago, PrimeMinister said:

Well if I have to guess..the intel graphics that would be on a 2nd-4th gen i3 or i5 CPU. And my desktop has a GTX 750 ti 4GB

It's an older game, so it could be the case that the older GPUs support the game and your newer one does not. Try updating your drivers to the latest version if you haven't.

 

There could also be some dependency that is missing from your machine too. Some version of directX or something like that.

BabyBlu (Primary): 

  • CPU: Intel Core i9 9900K @ up to 5.3GHz, 5.0GHz all-core, delidded
  • Motherboard: Asus Maximus XI Hero
  • RAM: G.Skill Trident Z RGB 4x8GB DDR4-3200 @ 4000MHz 16-18-18-34
  • GPU: MSI RTX 2080 Sea Hawk EK X, 2070MHz core, 8000MHz mem
  • Case: Phanteks Evolv X
  • Storage: XPG SX8200 Pro 2TB, 3x ADATASU800 1TB (RAID 0), Samsung 970 EVO Plus 500GB
  • PSU: Corsair HX1000i
  • Display: MSI MPG341CQR 34" 3440x1440 144Hz Freesync, Dell S2417DG 24" 2560x1440 165Hz Gsync
  • Cooling: Custom water loop (CPU & GPU), Radiators: 1x140mm(Back), 1x280mm(Top), 1x420mm(Front)
  • Keyboard: Corsair Strafe RGB (Cherry MX Brown)
  • Mouse: MasterMouse MM710
  • Headset: Corsair Void Pro RGB
  • OS: Windows 10 Pro

Roxanne (Wife Build):

  • CPU: Intel Core i7 4790K @ up to 5.0GHz, 4.8Ghz all-core, relidded w/ LM
  • Motherboard: Asus Z97A
  • RAM: G.Skill Sniper 4x8GB DDR3-2400 @ 10-12-12-24
  • GPU: EVGA GTX 1080 FTW2 w/ LM
  • Case: Corsair Vengeance C70, w/ Custom Side-Panel Window
  • Storage: Samsung 850 EVO 250GB, Samsung 860 EVO 1TB, Silicon Power A80 2TB NVME
  • PSU: Corsair AX760
  • Display: Samsung C27JG56 27" 2560x1440 144Hz Freesync
  • Cooling: Corsair H115i RGB
  • Keyboard: GMMK TKL(Kailh Box White)
  • Mouse: Glorious Model O-
  • Headset: SteelSeries Arctis 7
  • OS: Windows 10 Pro

BigBox (HTPC):

  • CPU: Ryzen 5800X3D
  • Motherboard: Gigabyte B550i Aorus Pro AX
  • RAM: Corsair Vengeance LPX 2x8GB DDR4-3600 @ 3600MHz 14-14-14-28
  • GPU: MSI RTX 3080 Ventus 3X Plus OC, de-shrouded, LM TIM, replaced mem therm pads
  • Case: Fractal Design Node 202
  • Storage: SP A80 1TB, WD Black SN770 2TB
  • PSU: Corsair SF600 Gold w/ NF-A9x14
  • Display: Samsung QN90A 65" (QLED, 4K, 120Hz, HDR, VRR)
  • Cooling: Thermalright AXP-100 Copper w/ NF-A12x15
  • Keyboard/Mouse: Rii i4
  • Controllers: 4X Xbox One & 2X N64 (with USB)
  • Sound: Denon AVR S760H with 5.1.2 Atmos setup.
  • OS: Windows 10 Pro

Harmonic (NAS/Game/Plex/Other Server):

  • CPU: Intel Core i7 6700
  • Motherboard: ASRock FATAL1TY H270M
  • RAM: 64GB DDR4-2133
  • GPU: Intel HD Graphics 530
  • Case: Fractal Design Define 7
  • HDD: 3X Seagate Exos X16 14TB in RAID 5
  • SSD: Inland Premium 512GB NVME, Sabrent 1TB NVME
  • Optical: BDXL WH14NS40 flashed to WH16NS60
  • PSU: Corsair CX450
  • Display: None
  • Cooling: Noctua NH-U14S
  • Keyboard/Mouse: None
  • OS: Windows 10 Pro

NAS:

  • Synology DS216J
  • 2x8TB WD Red NAS HDDs in RAID 1. 8TB usable space
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14 minutes ago, HairlessMonkeyBoy said:

It's an older game, so it could be the case that the older GPUs support the game and your newer one does not. Try updating your drivers to the latest version if you haven't.

 

There could also be some dependency that is missing from your machine too. Some version of directX or something like that.

Ok, I'll look out for that

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20 hours ago, PrimeMinister said:

Hey guys, so Need For Speed Underground refuses to work (doesn't even open) on my laptop even tho it works on my desktop and on the computers at my school just fine (the school PCs and my desktop all have Windows 10). I've tried compatibility settings and running as admin but to no avail. I'm not sure what else I could do to get it working. Thanks in advance for the help!

 

Specs of laptop:

i5-8250U

8 GB RAM

500GB SSD

Intel UHD Graphics 620

Did you install DirectX and what kind of copy of the game do you own? (Disc or Steam or something else)?

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1 hour ago, RichDude_2005 said:

Did you install DirectX and what kind of copy of the game do you own? (Disc or Steam or something else)?

Something else, digital copy got through devious means...lol. I'll install DirectX and see what happens.

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Just now, PrimeMinister said:

digital copy got through devious means...

that's most likely the problem here.

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7 minutes ago, nox_ said:

that's most likely the problem here.

Well, it does work on all the other computers I work on...so...idk man

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10 hours ago, PrimeMinister said:

Well, it does work on all the other computers I work on...so...idk man

 

 

Try obtaining another "devious"

copy from another source. There's a chance it might work on your laptop too.

 

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Pretty sure it has securom (or similar) that's why it won't run.

 

 

The direction tells you... the direction

-Scott Manley, 2021

 

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Corsair Link (Anime Edition) 

MSI Afterburner 

OpenRGB

Lively Wallpaper 

OBS Studio

Shutter Encoder

Avidemux

FSResizer

Audacity 

VLC

WMP

GIMP

HWiNFO64

Paint

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GitHub Desktop 

Superposition 

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On 9/15/2020 at 5:58 PM, nox_ said:

that's most likely the problem here.

Well then it *should* work tho... 

I just know mine doesn't and I actually have the disc and paid for it too.

 

 

On 9/15/2020 at 6:07 PM, PrimeMinister said:

Well, it does work on all the other computers I work on...so...idk man

I see. images.jpeg-1.jpg.c7a79054134220d41f055b230c3ddb34.jpg

The direction tells you... the direction

-Scott Manley, 2021

 

Softwares used:

Corsair Link (Anime Edition) 

MSI Afterburner 

OpenRGB

Lively Wallpaper 

OBS Studio

Shutter Encoder

Avidemux

FSResizer

Audacity 

VLC

WMP

GIMP

HWiNFO64

Paint

3D Paint

GitHub Desktop 

Superposition 

Prime95

Aida64

GPUZ

CPUZ

Generic Logviewer

 

 

 

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