Never buy anything from ASUS and vertical mounts (trust me)!!!

[empleat]

Asus scammed me with this mobo: https://www.asus.com/us/Motherboards/ROG-STRIX-Z390-I-GAMING

It has gigantic I/O shield blocking pci-e slot and you can't connect to it larger gpu than 1060! Even support linked me page, where is gpu support list, i didn't see it anywhere on that page and there is no reason for people to check this info. Because it is uncommon, no other mobo literally has that. If mobo has pci-e it will always fit in... Even geek in specialized computers never heard of it... So i was forced to get garbage vertical mount. Which is hard to plug in, because you have to install first gpu, before connecting a cable and than there is no space even in huge big tower... I had my pci-e gen 3 running at pci-e x2 3.0. Which is like wtf? I had in bios gen 3 and there is nothing you can do. I thought it is already broken, because today hardware is so garbage, it breaks every day. If i counted, i would be like on streak getting faulty hardware, or something... So i guess, because gpu doesn't cover pci-e slot when in vertical mount, dust gets there easily... SO i am stuck on this garbo and every couple weeks or so, i will have to take it apart and dust it off with compresed air, FML... Vertical mount is so obnoxious to take out and install in, even in big tower there is no space and i have dust filter and almost no dust in computer after months, yet 1 micro particle complete f2cked my pci-e. Geeez.... F2ck asus.

 

Never buy anything from ASUS and never use vertical mount!!!

[pythonmegapixel]

So you didn't check that your GPU was compatible, and you're now blaming ASUS for your ignorance.

 

I appreciate your frustration, and I know this must be incredibly irritating for you, but it seems overly harsh to claim that ASUS is a scam company just because of one mobo that didn't fit your needs.

 

Admittedly ASUS aren't entirely blameless here - they should have made the compatibility information easier to find - but even so, why not just return the mobo, and buy a more suitable one?

[empleat]

3 minutes ago, pythonmegapixel said:

So you didn't check that your GPU was compatible, and you're now blaming ASUS for your ignorance.

 

I appreciate your frustration, and I know this must be incredibly irritating for you, but it seems overly harsh to claim that ASUS is a scam company just because of one mobo that didn't fit your needs.

 

Admittedly ASUS aren't entirely blameless here - they should have made the compatibility information easier to find - but even so, why not just return the mobo, and buy a more suitable one?

You didn't read and talking nonsense lol. I literally checked their site and there was nothing, i can't find it even now... Even in specialized computer shop never heard of it. And standard is that pci-e is compatible with all gpu. Only link speed matters, every has same pci-e 3.0/4,0. So that isn't problem. There is literally no reason for you to be checking this infomation. Gpu should be compatible in every mobo, no other mobo has this... Why would you make expensive gaming mobo and than you would block your own pci-e slot. That is illogical. And retarded.... I bet no one ever heard of this...

[Mark Kaine]

 

12 minutes ago, empleat said:

yet 1 micro particle complete f2cked my pci-e. Geeez...

 

Yeah, I really hate when that happens...! 

 

[aisle9]

1 minute ago, empleat said:

You didn't read and talking nonsense lol. I literally checked their site and there was nothing, i can't find it even now... Even in specialized computer shop never heard of it. And standard is that pci-e is compatible with all gpu. Only link speed matters, every has same pci-e 3.0/4,0. So that isn't problem. There is literally no reason for you to be checking this infomation. Gpu should be compatible in every mobo, no other mobo has this... Why would you make expensive gaming mobo and than you would block your own pci-e slot. That is illogical. And retarded.... I bet no one ever heard of this...

Ok, now that you've put it this way instead of rambling like an even more drunk person, I understand what you're talking about. And to that, I would say yes, ASUS probably should put some kind of note in the marketing about how GPUs with a thick backplate may not fit.

 

And with that out of the way, return the fvcking motherboard and get one that supports a thick backplate.

[BlueChinchillaEatingDorito]

9 minutes ago, empleat said:

And standard is that pci-e is compatible with all gpu. Only link speed matters, every has same pci-e 3.0/4,0. So that isn't problem. 

Uhh... not necessarily. There have been cases in the past where GPUs with larger than strictly necessary backplates have cause compatibility problems especially for SLI/Crossfire configurations. 

[pythonmegapixel]

44 minutes ago, empleat said:

. Why would you make expensive gaming mobo and than you would block your own pci-e slot. That is illogical. And retarded.... I bet no one ever heard of this...

Why didn't you just return the mobo then, which would be the normal response to this situation, rather than finding a dissatisfactory solution to the problem and making an angry forum post about how dissatisfactory it is?

 

But no matter, as that's not even what I take issue with. I take issue with you describing ASUS as a scam company, when they make lots of high quality hardware which many people have had no problems with for years.

 

You're right that ASUS shouldn't have hidden their compatibility information btw. But just because you had one bad experience you shouldn't discount a whole brand.

[SansVarnic]

-= Locked =-

I believe this conversation has run its course. 

 

OP I would suggest returning the mobo for a different one.

IMO Asus could possibly add that info BUT it is also on you to make sure your build fits, knowing an understanding the size of the parts you buy (this information is easy to find as its include in all products). After reading this my take is you didn't do your due diligence before buying and placing blame in the wrong direction.

 

My 2cents; I buy primarily ASUS mobos but [besides this] I always check my clearances before purchasing by checking the dimensions provided in the product description. To me if the GPU has a thicker than normal backplate, that would be an automatic flag to make sure which mobo I would chose that the manufacture has noted that the space is appropriate. If I cannot find the information readily available I would do extra Investigation such ask the manufacturer or peruse forums asking if anyone knows Before purchasing and wasting my time. If all else fails, go to a store and request to open a box and physically measure it. This is possible to do... well maybe not so easily at this moment with retarded covid restrictions but you get my meaning here.