techsupport CPU-Z reporting 2 V on R5 3600! and running at 70-80 on idle!

[nikobr02]

CPU is running very hot all the time!

 

While idling it is at 2V according to CPU-Z and at 70-80° C! Also, CPU-Z and RYZEN MASTER are reporting different Voltages? RYZEN master says its constantly pinned at 1,325?

 

When booting the system, it has died twice, and runs at up to 99° C?! It sounds absolutely absurd? Also, when stress testing with the RYZEN MASTER it only came up to 90° C which I find even stranger?

 

What could be the problem? I have tried:

updating BIOS and drivers, reseating the cooler. Also, the PC.

[Haro]

I would only trust hwinfo64 and ryzen master for voltage and temps for ryzen. 

Clear the cmos and then monitor temps and voltage with ryzen master or / and hwinfo64. ( Not at the same time.). 

[Mateyyy]

Your CPU would be long dead if it really was running at 2V.

 

Update your BIOS and chipset drivers, use HWiNFO64 or Ryzen Master to monitor temps/voltages, use the Balanced power plan if you aren't already, and if the Windows install you're running is from a previous build then reinstall the OS.

Also, replace your power supply immediately because the orange label Corsair VS are a legit fire hazard.

[Alkocicero]

if its turning off straightaway thats thermal cut off, reseat your cpu and reapply TIM then make sure your cooler is seated correctley and plugged into the correct header on motherboard.

as for the voltage anomalies as the user above stated only trust hwinfo64 or ryzen master for telemetery 

[nikobr02]

13 minutes ago, TofuHaroto said:

I would only trust hwinfo64 and ryzen master for voltage and temps for ryzen. 

Clear the cmos and then monitor temps and voltage with ryzen master or / and hwinfo64. ( Not at the same time.). 

what do you mean by clear cmos? I installed hsinfo and it is reporting Voltages at under 1,325 as it should. But i noticed the CPU has athermal limit at 115? sent all info below

[-rascal-]

4 minutes ago, nikobr02 said:

CPU is running very hot all the time!

 

While idling it is at 2V according to CPU-Z and at 70-80° C! Also, CPU-Z and RYZEN MASTER are reporting different Voltages? RYZEN master says its constantly pinned at 1,325?

 

When booting the system, it has died twice, and runs at up to 99° C?! It sounds absolutely absurd? Also, when stress testing with the RYZEN MASTER it only came up to 90° C which I find even stranger?

 

What could be the problem? I have tried:

updating BIOS and drivers, reseating the cooler. Also, the PC.

 

This looks like an older version of Ryzen Master.

Download / Update / install to the latest version first.

 

What motherboard (make and model) are you using with that Ryzen 3600?

 

 

[nikobr02]

14 minutes ago, Mateyyy said:

Your CPU would be long dead if it really was running at 2V.

 

Update your BIOS and chipset drivers, use HWiNFO64 or Ryzen Master to monitor temps/voltages, use the Balanced power plan if you aren't already, and if the Windows install you're running is from a previous build then reinstall the OS.

Also, replace your power supply immediately because the orange label Corsair VS are a legit fire hazard.

I have the latest drivers from www.asus.com/us/Motherboards/ROG-STRIX-B350-F-GAMING/HelpDesk_Download/. I use a higher Fan curve value than before with 3600. 

 

If nothing works on this thread I'll reinstall windows. 

[nikobr02]

11 minutes ago, Alkocicero said:

if its turning off straightaway thats thermal cut off, reseat your cpu and reapply TIM then make sure your cooler is seated correctley and plugged into the correct header on motherboard.

as for the voltage anomalies as the user above stated only trust hwinfo64 or ryzen master for telemetery 

Thats exacly what happened I sadly beleive. TIM is thermal compund? Ill try that tomnorrow. I curently only lifted the cooler and put it back to place

[nikobr02]

8 minutes ago, -rascal- said:

 

This looks like an older version of Ryzen Master.

Download / Update / install to the latest version first.

 

What motherboard (make and model) are you using with that Ryzen 3600?

 

 

this one. www.asus.com/us/Motherboards/ROG-STRIX-B350-F-GAMING/HelpDesk_Download/. All driovers installed including the bios via EZ flash in bios tools. 

[Alkocicero]

Just now, nikobr02 said:

Thats exacly what happened I sadly beleive. TIM is thermal compund? Ill try that tomnorrow. I curently only lifted the cooler and put it back to place

dont be sad lol its a safety feature to allow diagnosis, if it didnt shut off you would be pricing new parts right now. Yes TIM is thermal paste (Thermal Interface Material).

Good luck  

[Alkocicero]

1 minute ago, nikobr02 said:

this one. www.asus.com/us/Motherboards/ROG-STRIX-B350-F-GAMING/HelpDesk_Download/. All driovers installed including the bios via EZ flash in bios tools. 

https://www.amd.com/en/technologies/ryzen-master

[nikobr02]

Just now, Alkocicero said:

dont be sad lol its a safety feature to allow diagnosis, if it didnt shut off you would be pricing new parts right now. Yes TIM is thermal paste (Thermal Interface Material).

Good luck  

Haha, I thought it was bad enough that it reched the limit! Thank you for your help. 

[nikobr02]

1 minute ago, Alkocicero said:

https://www.amd.com/en/technologies/ryzen-master

Yes i installed it like 10 minutes ago. Thats the one in my photos. It was in the basic view

[Alkocicero]

Just now, nikobr02 said:

Yes i installed it like 10 minutes ago. Thats the one in my photos. It was in the basic view

until you reseat the cpu please stop running the machine, you may be damaging components

[nikobr02]

After setting and using chrome with 20 tabs it runs at 60. Is this normal and the problem was maybe only bad thermal sensor programs that I used (old CPUZ and Openhardware). Although, the fans are quite loud. Noticeble from like 10 meters w/o side panel. 

[Alkocicero]

60c is fine, maybe a tad higher than I would personally accept but well in acceptable range. if the fans are so loud then they are running at 100%, set up a fan curve to lower acoustics

[-rascal-]

3 minutes ago, nikobr02 said:

After setting and using chrome with 20 tabs it runs at 60. Is this normal and the problem was maybe only bad thermal sensor programs that I used (old CPUZ and Openhardware). Although, the fans are quite loud. Noticeble from like 10 meters w/o side panel. 

 

The stock fan on the Ryzen 3600 can be loud.

They did change the fan on the stock cooler(s), compared to the Ryzen 2000-series (e.g. 2600 / 2700).

That said, it should keep the temperatures within safe levels (e.g. should not thermal throttle like Intel's stock coolers on higher core count CPUs).

 

Confirm that the BIOS you tried to flash onto the board ACTUALLY successfully got flashed.

When you used EZ Flash to update the BIOS, did you use the USB stick method, or the browse online menthod?

Physical BIOS file on a USB stick method is more reliable IMO, with less chance of errors and unsuccessful flashes.

[nikobr02]

1 minute ago, -rascal- said:

 

The stock fan on the Ryzen 3600 can be loud.

They did change the fan on the stock cooler(s), compared to the Ryzen 2000-series (e.g. 2600 / 2700).

That said, it should keep the temperatures within safe levels (e.g. should not thermal throttle like Intel's stock coolers on higher core count CPUs).

 

Confirm that the BIOS you tried to flash onto the board ACTUALLY successfully got flashed.

When you used EZ Flash to update the BIOS, did you use the USB stick method, or the browse online menthod?

Physical BIOS file on a USB stick method is more reliable IMO, with less chance of errors and unsuccessful flashes.

"The stock fan on the Ryzen 3600 can be loud." That's probably it then. Thank you.

I used the USB stick version to install as I always do. I run my PC with WIFI so it wasn't really an option lol. 

[-rascal-]

6 minutes ago, nikobr02 said:

"The stock fan on the Ryzen 3600 can be loud." That's probably it then. Thank you.

I used the USB stick version to install as I always do. I run my PC with WIFI so it wasn't really an option lol. 

 

One of my friends swapped the stock cooler on their Ryzen 3000-series for a Arctic Freezer 34 eSports DUO, and he said the change was MORE than night and day difference.

Temperatures were also better when idle, and quite significant when under load / stress (e.g. gaming).

 

Another friend of mine is reusing a Noctua NH-U12S from their socket AM3+ AMD FX-8320 system, and quite happy with that too.

Newest revised version of this cooler is the NH-U12A, in case you are wondering...

[Cyracus]

The CPUz version you're using is pre ryzen 3000 support. this is known behavior. update program to current version

[-rascal-]

2 minutes ago, Cyracus said:

The CPUz version you're using is pre ryzen 3000 support. this is known behavior. update program to current version

 

Ah right, proper Ryzen 3000 support was added in 1.89+

[nikobr02]

10 minutes ago, -rascal- said:

 

One of my friends swapped the stock cooler on their Ryzen 3000-series for a Arctic Freezer 34 eSports DUO, and he said the change was MORE than night and day difference.

Temperatures were also better when idle, and quite significant when under load / stress (e.g. gaming).

 

Another friend of mine is reusing a Noctua NH-U12S from their socket AM3+ AMD FX-8320 system, and quite happy with that too.

Newest revised version of this cooler is the NH-U12A, in case you are wondering...

Just checked and the Arctic Freezer 34 eSports DUO is actually the most viewed CPU cooler in sweden lol. So it is pretty quiet? I will not overclock but want it to be quiter than stock. 

[-rascal-]

3 minutes ago, nikobr02 said:

Just checked and the Arctic Freezer 34 eSports DUO is actually the most viewed CPU cooler in sweden lol. So it is pretty quiet? I will not overclock but want it to be quiter than stock. 

 

It is fairly quiet, and performs quite well too.

I think Arctic did a REALLY good job designing the cooler, and the P12 fans they included.

[Tido_III]

13 minutes ago, nikobr02 said:

Just checked and the Arctic Freezer 34 eSports DUO is actually the most viewed CPU cooler in sweden lol. So it is pretty quiet? I will not overclock but want it to be quiter than stock. 

I have a Ryzen 5 3600 and use the AF 33 eSports. Its excellent imo. Brought temps down from the stock cooler by quite a few degrees - never goes over 60c even under load (unless running a bench but then it goes no higher than 80c) and it's usually around the 40-45c mark for me). Very good for the price i think.