My laptop stopped working outta nowhere!

[Suprio]

I bought an Acer nitro 7 on the 31st of January this year. I am a student and i worked hard to save up the money and on 24th of May while i was working on an assignment the laptop just automatically shut down and stopped responding to everything. As i live in Bangladesh  they're warranty policy isn't changing my device although it's inside the warranty period. Can anyone help me with what might have happened?

[Teddy07]

Does anything happen when you turn it on? Like fan spinning, screen backlight, ... 

[HenrySalayne]

Did it shut down normally or did it just went black? The first could indicate something is wrong with your charger and the battery is depleted.

[Suprio]

18 hours ago, Teddy07 said:

Does anything happen when you turn it on? Like fan spinning, screen backlight, ... 

No nothing happens

[Suprio]

18 hours ago, HenrySalayne said:

Did it shut down normally or did it just went black? The first could indicate something is wrong with your charger and the battery is depleted.

Just went black.

[Teddy07]

18 hours ago, Suprio said:

I bought an Acer nitro 7 on the 31st of January this year. I am a student and i worked hard to save up the money and on 24th of May while i was working on an assignment the laptop just automatically shut down and stopped responding to everything.

You might be lucky as it would indicate serious hardware malfunction. There are however a few reports about the device not charging its battery properly and it therefore shut down automatically due to low power.

 

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