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I can't boot into Windows 10 after restarting

JurKo
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When I try to restart my pc trough Windows the monitor displays this :"Reboot and select proper Boot device". If I use the power button on the case I can turn the pc on and off without any problems.

After rebooting I have tried to access the UEFI, but the M.2 drive doesn't show up, but if I don't restart trough Windows and get into the UEFI the drive shows up and everything works fine.

PC Specifications:

Asrock x370-hdv;

Adata XPG SX6000 Pro;

Ryzen 5 3600x;

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2 minutes ago, JurKo said:

When I try to restart my pc trough Windows the monitor displays this :"Reboot and select proper Boot device". If I use the power button on the case I can turn the pc on and off without any problems.

After rebooting I have tried to access the UEFI, but the M.2 drive doesn't show up, but if I don't restart trough Windows and get into the UEFI the drive shows up and everything works fine.

PC Specifications:

Asrock x370-hdv;

Adata XPG SX6000 Pro;

Ryzen 5 3600x;

How long has this been going on?

So rise up, all ye lost ones, as one, we'll claw the clouds

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Just now, Radium_Angel said:

How long has this been going on?

This "glitch" appeared out of nowhere, when I restarted my PC a couple of months ago.

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Reseat the M.2 device and retry. If it is not detected in UEFI there is a chance it's dead.

TuringMachine

Ryzen 5 3600x - Asus Strix B450-F - Asus ROG RTX 2060S Strix AD - Fury Beast 3200 2x16 GB DDR4 - Phanteks P400S - Corsair RM 650x - BeQuiet! Dark Rock 4 - 2x Kingston A2000 NVMe 1TB SSD (RAID 0) - 2x Samsung QVO 1TB SSD (RAID 0) - Seagate Barracuda 3TB

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1 minute ago, aDoomGuy said:

Reseat the M.2 device and retry. If it is not detected in UEFI there is a chance it's dead.

I think you got me wrong. The SSD works fine. The transfer speeds are good, its only when I restart my computer trough the Power menu when things get weird.

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3 minutes ago, JurKo said:

I think you got me wrong. The SSD works fine. The transfer speeds are good, its only when I restart my computer trough the Power menu when things get weird.

Try to reseat it and see if it gets any better. I had similar problems when my NVMe died.

TuringMachine

Ryzen 5 3600x - Asus Strix B450-F - Asus ROG RTX 2060S Strix AD - Fury Beast 3200 2x16 GB DDR4 - Phanteks P400S - Corsair RM 650x - BeQuiet! Dark Rock 4 - 2x Kingston A2000 NVMe 1TB SSD (RAID 0) - 2x Samsung QVO 1TB SSD (RAID 0) - Seagate Barracuda 3TB

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Yea that is not a Windows issue. This is your motherboard that has an issue.

I'll move the thread to the Troubleshooting section to bring more attention to your problem

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1 hour ago, aDoomGuy said:

Try to reseat it and see if it gets any better. I had similar problems when my NVMe died.

I just tried your method and it seems like it didn't change anything.

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18 minutes ago, JurKo said:

I just tried your method and it seems like it didn't change anything.

Is your BIOS up to date?

So rise up, all ye lost ones, as one, we'll claw the clouds

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5 hours ago, Radium_Angel said:

Is your BIOS up to date?

The BIOS version is the newest one from Asrock.

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I literally have the same problem. I just started having this issue after I reinstalled windows 10 due to other issues. 

 

Ryzen 7 3700x

Asus TUF Gaming X570 Plus Wifi

Adata Xpg Sx6000 Pro 1TB

 

Running the latest BIOS

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When I shut down the PC completely and turn it back on, there isn't any issue. Transfer speeds are fast. No problems running programs. 

 

The problem only occurs if I choose to restart the PC through Windows. Then, the disk is not detected. Not even in BIOS. Motherboard won't find any boot drive available.

 

But then when I turn it off completely and turn it back on, no problems. Problem recycles on restart. 

Edited by vanerik
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Bumping this up. Just a last follow-up in case anyone might know what's happening here.

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Try installing your motherboard's Chipset and Storage Controller Drivers for Windows from the motherboard manufacture's website. Sounds like a recent update might be causing windows to dismount the storage improperly.

 

-pp

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I got the latest chipset and storage drivers installed. I don't think this is a problem with windows because as stated before, the drive isn't even present in BIOS after restart.

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  • 2 weeks later...
On 5/25/2020 at 11:33 PM, vanerik said:

I got the latest chipset and storage drivers installed. I don't think this is a problem with windows because as stated before, the drive isn't even present in BIOS after restart.

Hi Vanerik! were you able to solve this problem? I have this same problem, with the same ssd.

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On 6/6/2020 at 10:42 AM, auken said:

Hi Vanerik! were you able to solve this problem? I have this same problem, with the same ssd.

The situation is a little better right now, I think? 

By better I mean it's inconsistent. Sometimes, restarting goes through with no problems. Sometimes it doesn't. I haven't changed anything in my system so far. 

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