USB 3.0 front panel to 2.0 motherboard header issues

[robytoberts]

Hi,

 

I've just rebuilt my system in a new case (Silverstone Fortress Ftz-01) and done a kind of soft upgrade. I've kept my old gigabyte  motherboard which only has a usb 2.0 header. So I've bought an Alaska adapter so I can connect the front usb 3.0 cable. They'd only be running as usb 2.0 but that's better than nothing

 

However, having installed the adapter, the front ports are not working. The PC (windows 10) recognises that things are plugged in but I get an error message of 'usb device not recognised' and devices are unusable.

 

My best guess is it's a driver issue, but I'm not really sure where to start, there doesn't seem to be much information online as I'm guessing downgrading your front usb isn't commonly done.

 

Any ideas/solutions greatly appreciated. Cheers !!

[Srijan Verma]

I have never heard or used such adapters but i was sure they existed.
I dont know a direct solution but the following steps may help

 

Guess you already tried re-connecting the adapters.

Try looking up adapter manufacturer and check if there is any similar issue people faced when they first installed, 

If that does not work contact the adapter seller/manufacturer

[robytoberts]

It turns out, in my infinite wisdom, it was plugged in upside down, which I had ruled out as I didn't think it was possible...