Corsair contact

[dragonkillerSGYT]

Ik trying to get some one form corsair on the phone but when i call the support them i get in a waiting room ‘for half a hour’ them i give up and try it again a few hours later. Is there a number that i can call where i can talk with the support about my ram and m.2 that still need to come?

[PorkishPig]

6 minutes ago, dragonkillerSGYT said:

Ik trying to get some one form corsair on the phone but when i call the support them i get in a waiting room ‘for half a hour’ them i give up and try it again a few hours later. Is there a number that i can call where i can talk with the support about my ram and m.2 that still need to come?

You can open a ticket with Corsair support at https://help.corsair.com/hc/en-us. I've had some pretty poor communications with Corsair through their online ticketing system, however. I've had tickets go unanswered for days and even weeks. You will get your issue resolved significantly faster if you just sit on hold and wait for a representative. I've found the best time to call is around 2PM EST, wait times are around 25-35 minutes.

[SenKa]

@Corsair @Corsair Nick

 

Ive seen both of these active recently.

[dragonkillerSGYT]

17 minutes ago, SenKa said:

@Corsair @Corsair Nick

 

Ive seen both of these active recently.

Is it realy the case that i need to wait half a hour in a phone waiting room before i can get helped? 

[Ravendarat]

27 minutes ago, dragonkillerSGYT said:

Is it realy the case that i need to wait half a hour in a phone waiting room before i can get helped? 

Ive waited significantly longer than that with other companies at times. It comes down to the size of the support team and the volume of calls

[LogicalDrm]

14 hours ago, dragonkillerSGYT said:

Is it realy the case that i need to wait half a hour in a phone waiting room before i can get helped? 

Kids... Half a hour is short wait. Besides, what do you mean by something still needing to come? From Corsair store or from warranty support?

[Guest]

15 hours ago, SenKa said:

@Corsair @Corsair Nick

 

Ive seen both of these active recently.

The first one is banned.

[SenKa]

Just now, lewdicrous said:

The first one is banned.

F

[Corsair Nick]

17 hours ago, dragonkillerSGYT said:

Ik trying to get some one form corsair on the phone but when i call the support them i get in a waiting room ‘for half a hour’ them i give up and try it again a few hours later. Is there a number that i can call where i can talk with the support about my ram and m.2 that still need to come?

Just want to clarify, are you reaching out regarding a webstore order or a technical inquiry?

 

Calling in will be the quickest method to reaching out to our customer and technical support teams.  1 888-222-4346 is the number for our customer service department, in case you are contacting us through a different one.  Wait times will fluctuate depending on incoming call volume, and the overall length of the calls received.

[Anden]

17 hours ago, dragonkillerSGYT said:

Is it realy the case that i need to wait half a hour in a phone waiting room before i can get helped? 

Yes. I've waited for over 1,5 hours before for support at other vendors in the past.

[aisle9]

18 hours ago, dragonkillerSGYT said:

Ik trying to get some one form corsair on the phone but when i call the support them i get in a waiting room ‘for half a hour’ them i give up and try it again a few hours later.

God help you if you ever have to call Gigabyte.

[dragonkillerSGYT]

7 hours ago, LogicalDrm said:

Kids... Half a hour is short wait. Besides, what do you mean by something still needing to come? From Corsair store or from warranty support?

Im dutch so if to pay extra for calling to the us i already payd around 15 dollars but that s only waiting time 

 

 

[Corsair Nick]

We do offer a toll free number over Skype for international callers.  The number is 1 888-222-4346 if you want to give that one a try.