Ryzen 3 2200g struggling to play games

[Hexajay]

Hey guys i really need help as i can't figure out what is going wrong with my system, so loading games stable is near impossible at all even on low settings which i should be able to run the games at high due to graphics card i have, for example assassins creed origins impossible to run every two steps my character takes the game then goes into loading and have to wait and carry on over and over. And notice that any game running cpu is at max usage on all cores, however temps are quite low usually 40c to 50c have check thermal paste and  cleaned and applied brand new paste so no its not over heating issue. 

 

I have:

* msi b350m gaming pro mobo fully updated bios

* ryzen 3 2200g with wraith cooler(stock settings not over clocked) 

* sapphire nitro + Radeon rx 580 (stock settings) (and monitors both plugged into this not mobo and apu turned off in bios) 

* crucial ddr 4 8gb single at 2400mhz (i think it could be the ram struggling with ryzen due to slower speed but not sure) 

* kingston 120gb ssd and then 2 seagate 500gb hdd

* evga 500w bronze 80plus

 

Have updated all drivers for all components 

 

I haven't overclocked anything incase it is the ram if it is i will then buy better ram please help as i am out of ideas thanks jay

 

 

[Txe]

25 minutes ago, Hexajay said:

Hey guys i really need help as i can't figure out what is going wrong with my system, so loading games stable is near impossible at all even on low settings which i should be able to run the games at high due to graphics card i have, for example assassins creed origins impossible to run every two steps my character takes the game then goes into loading and have to wait and carry on over and over. And notice that any game running cpu is at max usage on all cores, however temps are quite low usually 40c to 50c have check thermal paste and  cleaned and applied brand new paste so no its not over heating issue. 

 

I have:

* msi b350m gaming pro mobo fully updated bios

* ryzen 3 2200g with wraith cooler(stock settings not over clocked) 

* sapphire nitro + Radeon rx 580 (stock settings) (and monitors both plugged into this not mobo and apu turned off in bios) 

* crucial ddr 4 8gb single at 2400mhz (i think it could be the ram struggling with ryzen due to slower speed but not sure) 

* kingston 120gb ssd and then 2 seagate 500gb hdd

* evga 500w bronze 80plus

 

Have updated all drivers for all components 

 

I haven't overclocked anything incase it is the ram if it is i will then buy better ram please help as i am out of ideas thanks jay

 

 

How long has this been going on?

[Hexajay]

. 

Edited April 11, 2019 by Hexajay
Forgot to click reply

[Hexajay]

12 minutes ago, Txe said:

How long has this been going on?

Since i upgraded to ryzen 3 and the sapphire card only thing that hasn't been upgraded is the mobo and the ram but bios was updated before the upgrade to ensure no compatibility issues. I think approx 2 to 3 weeks when no games are running cpu usage down to 8 to 10%

[Txe]

4 minutes ago, Hexajay said:

Since i upgraded to ryzen 3 and the sapphire card only thing that hasn't been upgraded is the mobo and the ram but bios was updated before the upgrade to ensure no compatibility issues. I think approx 2 to 3 weeks when no games are running cpu usage down to 8 to 10%

Try stress testing the CPU Graphics Card separately so you can find out whats the problem (If it is fine check if all the memory is in check)

[Hexajay]

4 minutes ago, Txe said:

Try stress testing the CPU Graphics Card separately so you can find out whats the problem (If it is fine check if all the memory is in check)

which are the best programs for stress testing as i tried a few but never loaded any results, done memory check and both times passed cheers

[mariushm]

You have only 8 GB of ram and at low frequency

You have a 120 GB SSD - is windows configured to have the page file on the SSD or the mechanical drive? Do you have some free space on the SSD for Windows to move unneeded data from ram to page file?

I think with the Ryzens with APUs you have only pci-e x8 to the video card, though it should not affect the video performance much. But that combined with not enough ram could cause games to be slower.

Maybe you have some applications running in background which consume resources ? Open task manager on the second monitor and play some game on first monitor and see what happens.

Are you using 2nd monitor as extended desktop or some kind of eyefinity deal? Extended desktop should be better supported / potentially less cpu intensive/ driver intensive

[191x7]

6 minutes ago, Hexajay said:

...

 

Have you monitored your CPU and GPU usage while gaming?

[Hexajay]

10 minutes ago, mariushm said:

You have only 8 GB of ram and at low frequency

You have a 120 GB SSD - is windows configured to have the page file on the SSD or the mechanical drive? Do you have some free space on the SSD for Windows to move unneeded data from ram to page file?

I think with the Ryzens with APUs you have only pci-e x8 to the video card, though it should not affect the video performance much. But that combined with not enough ram could cause games to be slower.

Maybe you have some applications running in background which consume resources ? Open task manager on the second monitor and play some game on first monitor and see what happens.

Are you using 2nd monitor as extended desktop or some kind of eyefinity deal? Extended desktop should be better supported / potentially less cpu intensive/ driver intensive

yeah page file is on the ssd and yeah i am thinking its the low ram frequency myself, and monitors are extended both same models and resolution, task manager showing straight away cpu shooting up to 100% but low temps i just can't understand it.  

[Hexajay]

9 minutes ago, 191x7 said:

 

Have you monitored your CPU and GPU usage while gaming?

yeah cpu ulti is 100% gpu ulti is around 30 - 40% gpu ram is approx 3-4gb however the ddr4 ram is shooting to 6gb to 7gb and on forza it was nearly at 8gb before i had to close it down to stop memory dump

[191x7]

2 minutes ago, Hexajay said:

yeah cpu ulti is 100% gpu ulti is around 30 - 40% gpu ram is approx 3-4gb however the ddr4 ram is shooting to 6gb to 7gb and on forza it was nearly at 8gb before i had to close it down to stop memory dump

CPU at 100% GPU at 30-40% is a sign of a serious CPU bottleneck.

But the 2200G shouldn't bottleneck an RX 580 THAT MUCH.

Are you sure you're running 1080p?

[Hexajay]

3 minutes ago, 191x7 said:

CPU at 100% GPU at 30-40% is a sign of a serious CPU bottleneck.

But the 2200G shouldn't bottleneck an RX 580 THAT MUCH.

Are you sure you're running 1080p?

yeah even dropped it to 720p and still struggling i think it maybe the ram i think on payday i gonna buy g skill 3200mhz and see if that makes a difference as the ram i have doesn't even have xmp profile support, just looked under the process and ram only running at 1200mhz even though it is set to 2400mhz i deffo now think ram is knackered. but can't understand the cpu bottle neck though 

[Hexajay]

managed to get ff13 running at 720p cpu ulti now down to 40% and gpu ulti to 70% so a complete swap to before when running assassins creed and forza but ram ulti is still very very high at 6GB and vram at 0.43GB with 60fps, are we thinking ram upgrade guys?

[Txe]

37 minutes ago, Hexajay said:

managed to get ff13 running at 720p cpu ulti now down to 40% and gpu ulti to 70% so a complete swap to before when running assassins creed and forza but ram ulti is still very very high at 6GB and vram at 0.43GB with 60fps, are we thinking ram upgrade guys?

Yeah try to get 16gb at 3200mhz speed ram is on the cheaper side at the moment (when I built mine I only got 2400 MHz so I’m a little salty)

[191x7]

Ddr4 2400 has the base frequency of 1200 and a multiplier of 2 cause it's Double Data Rate.

[steelo]

You are running a single stick of RAM...that is basically crippling your overall system performance. I would STRONGLY recommend getting dual 4 or 8 gb sticks.

[Hexajay]

14 hours ago, steelo said:

You are running a single stick of RAM...that is basically crippling your overall system performance. I would STRONGLY recommend getting dual 4 or 8 gb sticks.

awesome cheers

[mariushm]

This is very relevant  (slow vs faster ram, single channel vs dual etc)

 

 

[trevb0t]

Yeah, getting a second identical stick of RAM would probably increase performance drastically. If you could, I'd go for a 2x8 3000 (really only around $90 currently) set or something, but we don't all have money laying around.

 

I do agree that this could be an actual hardware malfunction, though. So the stress testing is a good idea.